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Customer Ratings & Reviews

Your price for this item is $3,689.99

Customer reviews

Rating 3.9 out of 5 stars with 77 reviews

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Rating by feature

  • Performance

    Rating 3.4 out of 5 stars

  • Ease of Cleaning

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers highly value the 6.4 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range's oven performance, ease of use, and downdraft feature. Many customers are impressed with its overall performance and design. However, some customers find the range to be a little pricey due to the floor exhaust.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Rated 3 out of 5 stars

    Not complete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box didn’t come with motor. I was told it would

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    MY NEW "Duel Fuel" STOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my stove a few days, and have not baked in the oven yet, but I have cooked on the gas top burners, and everything turns out perfectly. I have a Jenn Air regular/convection oven in my Summer home, and cooking/baking in it is a dream, and Kitchen Aid is made by the same manufacturer, I am pretty sure it will be just as wonderful. The reason I wanted Duel Fuel was because I love cooking on a gas top, but an electric/convection oven is the BEST!! Gas never cooks evenly, and I was forever disappointed. So, out with the total gas, and in with the "duel fuel". Best Buy was a great place to purchase my stove after having lots of problems with another store who obviously did not follow through with my order. Go to BEST BUY!! They will have your order taken care of in minutes, and deliver within days!

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 3 out of 5 stars

    Read details before buying- NEED gas AND electric

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to great sale price and looked super high-end I went for it! KitchenAid products are top tier! Anyway I'm a gas oven guy and when this oven arrived I noticed you needed the 240v electric outlet. So you need a gas in-line AND the requirements for a electric stove.. a special feature is a gas range on top and a electric oven inside for baking..I figured a regular outlet would work, I was wrong! It's not common for people to have both connections in their kitchen so do your homework before purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 4 out of 5 stars

    High end stove!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking stove Burners are even and easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great range if you can't have a hood vent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just remodeled kitchen. Great look and works great, too! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual Fuel down draft range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice did not want to purchase a new range. The installers of our new counter tops broke the glass top on our Jen-Aire we were unable to install an all gas range and oven so had to purchasethis KitchenAid dual Fuel range. The gas top is fine but the oven is taking some time to learn to use electric heat again. It takes longer to heat and longer to bake. Overall it is okay just doesn't have as many features as the JennAir. When we purchased our options were very limited so We purchased what we could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far the stove is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the oven temperature was not accurate, and now it is. The burners low settings are not low. They stay the same as the med. high. I have tried to contact Geek Squad to come out and adjust them, but I was told that wasn't possible, that I would have to contact the manufacturer. I am going to try and call the store direct.y and see if they can help.

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice range. If you need a down draft this is really your only option. I replaced an old Jennair, and I am very happy with the quality of this range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gas stove with a downdraft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy looking for the perfect stove and I found it! I loved how they delivered my stove right on time and they called me before they came. The stove itself works great and is perfect for our family needs. I also love the small sliding out grill. Another plus is how it's easy to clean and great for baking.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Rick b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual fuel is great. Large capacity and simple in design. It replaced a 26 year old jenn-air dual fuel. This stove compared to the old jenn-air has come a long,long way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oven/range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting familiar with it. Preheat time seems a little long but still playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for a weekend, but it seems great! I did have a bit of trouble with the timer once, but then the system rebooted and it seems fine now. I’ll keep this review updated if there is a change!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One in a few downdraft option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and only option for downdraft. The vent is a bit loud and changes the direction of the flames causing uneven cooking. The top dials location collects any food steam or splashes. That area also easily scratches. Wish it had a simmer setting.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Happy cook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice to have a gas stove top which gives me more control. I haven't burned anything since buying this range. The electric oven is super bright and the temperature is accurate. I really like the addition of the nonstick griddle which comes in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt very excited that since i had to have a downdraft range in my house i had to spend so much on a stove because this was literally the only option. But ive been extremely happy with it in the time i have had it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what was wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. Works well. Would recommend this model. Easy to care for and easy to use from day one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well...nice displays.... easy to use.........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Some ductwork necessary to accommodate this after we got rid of our old Jenair oven, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Beautful downdraft range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really hard to find a downdraft range and this was the best option I could find. It also pairs beautifully with our fridge and dishwasher. the burners and oven are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range was on back order but it’s worth the wait. You’ll be very happy with this unit

    I would recommend this to a friend
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