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Customer Ratings & Reviews

KitchenAid - KCM1202OB 12-Cup Coffee Maker - Onyx Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 40 reviews

80%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 40 Reviews
  • Rating: 2 out of 5 stars

    Too many negatives!

    Posted
    LilLois
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    True, I ordered online and didn't actually see/feel the product, but after I got it set up and started using the coffeemaker, I was totally disappointed in it. The first big negative was you must lift the lid over the basket to remove the grounds after you brew your coffee. The condensation from inside the lid drips on the top of the water reservoir and down the sides to the counter. I have a towel I must use to catch the dripping. The second negative: when you pour a cup, the coffee and condensation run down the pouring spout and down the side of the coffee mug and on the counter. Again, you have to mop up. This is a huge nuisance when you make 3 pots a day or more. It takes a while to determine the ratio of coffee to water when brewing, but I am happy with the flavor. A big plus is the "pause and serve" feature. A big negative is the warmer plate turns off after 2 hours (good) but you can't turn the warmer on later to reheat. I will still be looking for a better coffeemaker without the headaches!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes great coffee

    Posted
    Becky49b
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I first got my new 12 cup KitchenAid Coffee Maker I thought wow it looks so cheap and why did they change things? Well let me tell you this is probably the best coffee maker I have had in a long time! The change in design of coffee basket makes sure the pot connects to start the drip process. The basket has a tab so you can see where to get the handles to lift it, the basket also has 2 tabs to help you place it properly. I love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Features on Coffee Maker

    Posted
    Coffeelover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is our third kitchenaid coffee maker. They seem to last about 5 years or so each. We use ours twice a day at least. I like the removable water container best of all, no messy pouring into the top of the unit. We set the timer every day and wake up to fresh hot coffee. The unit will turn off after two hours, so no problem with burning up. Features are easy to use, easy to set and works like a champ. When this kitchenaid coffee maker wears out I'm sure we'll buy another.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Coffee Maker, but not excellent

    Posted
    richjoe11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A couple things keep this coffee maker from being fantastic. For one, the clock seems to need to be pushed ahead every couple of weeks. It's digital and doesn't stay on time. My oven timer does a better job. Also, it is definitely on the bigger side especially if you have limited counter space. On the plus side, it does what it's supposed to do: makes great coffee once you get used to it. Way better than our old $15 Mr. Coffee.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Goodbye Kuerig!

    Posted
    Red16
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like how the coffee maker looks and its oval shape. The ability to remove the water fill tank is a very nice feature which is the reason I bought this coffee maker. The lids appear to be a bit flimsy. Condensation builds up under the lid of the coffee maker but if you leave the lid open when you're done drinking the coffee it dries out nicely. It does come with a coffee filter basket for those who don't want to use a paper filter. Works well. I like it!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not the best from Kitchen Aid

    Posted
    Nathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Upon looking at the coffee maker, the sleek/modern design looks great. However, after only having it for a month, from raising the lid, a pin kept coming out of its hole making it difficult to raise the lid and making it almost impossible to take the tank off, which was a major selling feature. I returned it and will be looking for something different. Stick to the mixers Kitchen Aid.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome coffee maker!

    Posted
    Alone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Awesome coffee maker! The carafe pours without putting coffee on the countertop, which is awesome. You can sneak a cup while it is brewing and there is no leakage. The temperature is hot and perfect. The bold setting on the coffee gets the full flavor out of the beans. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it claims

    Posted
    UncleDaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Does the job. I recommend paper filters over the included screen filter which is more work to clean. A little inconvenient with the water reservoir in the back. My unit lives recessed under a kitchen cabinet. I slide it out to load. Coffee brews quickly and is kept good and hot by the built in heater. Overall a decent coffee maker.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The brew basket overflowed twice for no apparent r

    Posted
    tedg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The brew basket overflowed twice. The first time I thought I didn't line up the carafe properly. The second time I know I did but I had another big mess anyway for no apparent reason. Went to Kohls and got a Cuisinart. The Kitchen Aide will be in n the next garage sale.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great coffee maker and great coffee

    Posted
    Denis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you want great tasting coffee this is the one. The only reason I gave a 3 was because every time you go to clean it and lift the lid. Water drips everywhere and gets on the counter top. So there is always cleaning to do when making coffee in the morning.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great coffee maker! It is my mom's 3rd one

    Posted
    CSBGal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My mom has tried several brands and keeps coming back to the Kitchaid. We have limestone water so we go through them. She loves her Kitchenaid. Wished they lasted longer for her but she loves them so we buy them for her. Great product!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent coffee maker

    Posted
    pico
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We absolutely love this coffee maker it works perfectly and the water is so easy too add. We got tired of always waiting on our Kuerig so we replaced it with this and are so glad we did

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Still getting used to this coffeemaker

    Posted
    Earlyriser400
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The flavor of the coffee changes very little between settings and amount of coffee grounds used. We haven't found an optimal flavor yet. Functions as expected, and pleased with performance, other than overall flavor.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Makes great coffee

    Posted
    Renee
    • Verified PurchaserVerified Purchase

    I like the coffee maker, however it doesn't appear to have a removable coffee pot lid, I've tried emailing to find out but no answers and I don't want to force it and break it

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned

    Posted
    MSYis2nasty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Got this through their eBay store. The eBay picture and description was for a stainless thermal carafe. They send a glass carafe. Big difference. They were easygoing on the return.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Coffee Maker

    Posted
    Senior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought for the office and it has been great. Quick to brew and even has an alarm to let you know when done brewing. Detachable water tank makes less of a mess.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice programmable coffee maker

    Posted
    DS8176ds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    does everything it should - makes a very good cup of coffee whether programmed overnight or just in the moment. I would recommend this product.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Makes good coffee

    Posted
    Donna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I dont like when you take the basket out it leaks on the heat plate and on the top of the maker

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    love my new java maker

    Posted
    Slots69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I seem to go thru many coffee makers, however, I think my new Kitchen Aid coffee maker will last awhile and it makes a great cup of coffee!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent coffee maker!

    Posted
    ZaiDAlrawI
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 250 ContributorTop 250 Contributor

    I read some many reviews about this coffee maker and was skeptical a little bit, but this purchase was absolutely great!

    I would recommend this to a friend