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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 121 reviews

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54%
would recommend
to a friend

Customers are saying

Customers frequently mention the fun aspect of the product, describing it as a fun tool for virtual reality demonstrations. However, they also express concerns about its compatibility, with many stating that not many software programs can use it. Additionally, customers would like to see more supported apps and improved accuracy and speed for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 121 reviews
  • Rated 1 out of 5 stars

    worthless toy does not work on windows machine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would replace my mouse - not so - only works with apps designed for it and those are only games or color programs - while I like to be an early adopter - I would not recommend this to anyone who needs to do serious work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good concept

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a good product, I haven't had a chance to put it to a lot of use, but looking forward to learning the ropes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goofy fun... not much practical application

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fun as a christmas gift, but it doesn't seem to have many apps that are associated with it. Fun to play around with (getting your hand in just the right spot), but probably has a long way to go before it's really practical.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I' ve got to return it because it's not like what I expect. I wanted a touch screen but the I Mac didn't have that. I though that I can use the leap motion for it. But the leap motion is just good for apps that have that feature.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great ítem for the metting room in office

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love IT, make my old computer easy to handle! Non complicated to instalo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Creative Product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working but under my estimate. Not many softwares can use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Present for my dad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is super computer savy. Ex-engineer but he has an older generation mac laptop and when he tried to install the software necessary to use the leap motion controller. It slowed down his computer, wouldn't properly load and caused a variety of problems. On top of that when he went to Best Buy to ask for help they suggested that he buy extra software just to make it work. Overall disappointment. He ultimately returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after 2 days

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent two days trying to familiarize myself with this device but lost all my patience at the end. There is still lot of scope. I would prefer to wait and watch for new updates.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good but not refined

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the LEAP Motion Controller? Well… it works, but… not as I had expected. Let’s by start describing the setup experience. It’s a manual and cumbersome experience. You just do not take out of packaging, follow simple directions and watch the system configure itself, much like you see from today’s new printers. Your first task is visit the LEAP website and download, its control panel and drivers. During this time you are also downloading and installing LEAP’s friendly user interface which is called “Airspace”, which I will discuss later. After installation your next task is to calibrate LEAP to your computer. This requires you “paint” the inside of a window dialog box by holding the device about three or four inches from the screen it so that it is facing your monitor and then you start twisting it with your wrist or hand with circular motions. There is a “large” dot representing your brush and it paints a light green hue over the dialog’s surface. In order for the calibration to be complete, you are scored in your efforts to try to paint as much of the window as possible. When you achieve a score of 80 or greater, then calibration is achieved; however this may not be as easy as it sounds. Typically supposed to take up to two minutes you may find your twisting your LEAP while holding it for over two minutes at which time you may consider starting the calibration process over. As you twist it about trying to paint the window, you see your score shifting in values then you may wonder why your score is so low and does not pass beyond 20. For me I had disconnect my Logitech wireless trackball, because it was interfering with LEAP. Having USB2 or greater also helps. This process takes some patience, although user experience may vary from individual to individual, it took me about 20 minutes of fiddling with it to finally get it calibrated. Once calibrated don’t expect to start navigating through windows or your mac operating system with gestures of magic expecting your computer to obey your every tactile movement. Your next step is to establish a log in account with LEAP via “Airspace”. Don’t worry about if your computer is telling you if your LEAP is not connected. Remember this a cumbersome task. Just use your mouse or laptop finger-pad to access “Airspace”. Create an account, navigate to the Airspace store, and browse under free applications in order to find, “Touchless for Windows”. There is Mac version too! Once you load that then you ready to command your computer with tactile gestures. Think of Airpsace is like your smart phone’s app store. There are limited number of free and pay for applications which you can own to enhance your LEAP Motion Controller experience. Personally I find that the LEAP operates at best when using the apps it is made for as opposed using it to replace your mouse, although you can do that. I found that when pointing and clicking with my hand to be a bit quirky. The greatest challenge is trying to achieve coordination and this takes dexterity and patience. The demos show you people who are very well coordinated as they move about the windows environment making it look like magic. Well it’s not, you need to use it, practice and master it. I bought the LEAP thinking I could use some high end applications like zBrush where I can sculpt digital clay and create 3D art. Well you can’t do that with “Touchless for Windows” which interfaces your LEAP with your computer. It can be achieved but I believe it would require programming a zBrush plugin using the LEAP Software Development Kit. zBrush requires a lot of button holds, the use of the alt, control and shift keys, something that “Touchless for Windows” is not geared for. The most you will get is equal to a button click and scrolling. There is QWERTY keyboard that comes up when you need to enter text, much like your smartphone, but that is the extent of it. So for me LEAP is more of toy and somewhat disappointing as opposed to being something practical. However I do believe that the product has great potential, especially via its Software Develop Kit. The best use of LEAP in its current state in my opinion is using it in tandem with the applications which are designed for it via Airspace. So there you have it. Take the LEAP if you want experiment with fun from a different approach but don’t expect anything too practical, at this point in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the geek needs.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is computer geek and he loves the way that it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller for any work.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for playing and building something. Especially for kids and teens. Awesome motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun, easy to use! I would deff. Recommend it to computer lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was all it was supposed to be and more. It is easy to set up and very fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product, works as advertise

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, worked as advertised, would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good concept

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on the first day out. Impressive but couldn't get it to work on my Surface Pro. Called technical support, spent a half hour on the phone with them, they told me I would be called back and never was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome and works well. No complaints with this item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update fairly new graphics card, instructional video didn't work, Poor documentation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device that will great better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Leap Motion is a great device with some early growing pains. There are apps, but not a lot yet. Sometimes it's intuitive, others times you have to think some. Google Earth takes some time. But, it's not to hard to figure out. Games are fun, apps aren't too expensive. It's very accurate. Once you figure out the field of vision and a frame of reference you'll feel at ease with it. The potential is there, I hope enough apps are software are written for it to make it more useful.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Still In Development

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this last year after watching all the videos. It's a bit difficult to set up. Because of it's high sensitivity it is also very sensitive to smudges. The most fun app was cut the rope but it only had two levels which I completed in about 1/2 hour and that was done. I also downloaded the touchless for windows and put it in advanced mode. It wasn't very intuitive and definitely didn't work well. It was too sensitive to every single thing I was doing. It often would mistake my movements and do something that I didn't want it to do. The cursor seems too small to be controlled by a motion sensor. It felt wildly out of control. Overall it was too hard to be practical for daily computing but some of the games are fun. It's like a Wii controller for PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun toy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device sets up easily, and the software goes in with no trouble. It is similar to having a Kinect for your fingers. However, unlike the Kinect which looks at you from across the room, the Leap looks up at your hands from underneath. If your hands drop too far it can't see them effectively. Also, if you extend beyond the sensor, then your palms can start hiding your fingers, and they stop being identified. I find that by keeping it a little ahead of my hands I can get a reasonably good response, but this wasn't intuitive, and it took me a bit of practice to find the most responsive location. Ideally, it would probably work better in the location of a web cam, but the given location (under your hands) is much more practical. Of course, you get a case of gorilla-arm, but you knew that going in. I've also had my hand start to cramp while "flying" Google Earth for long periods, but it's so cool that I didn't mind too much. The most obvious issue is with individual software. How software chooses to interpret the data provided by the Leap dictates the user experience a lot. Some don't deal very well with fingers appearing and disappearing (going in and out of view) and can react to this jitter unexpectedly. For instance, an item that you've "picked up" may suddenly rotate, or drop out of your virtual hand. However, software that has been written more carefully takes these irregularities into account and deals with them. So it's entirely up to the software that you're using. For instance, one piece of bundled software was supposed to detect me moving individual fingers, and could never once get it right. Others were nearly perfect. There is some free mouse emulation software, but I found that wasn't as useful as software designed to take advantage of the device directly. As a developer I've been learning how to write code for this device, with varying success. Issues like fingers going in and out of view can be difficult to identify and deal with, so I have some sympathy for some of the software that hasn't managed to get it right. As the Leap matures then the system may start doing more of this work for you. That said, it's doing some very impressive work for you already. To wrap up: - If you put some thought into where you place your hands in relation to what it can see, then you can get good response, but this isn't always natural. - There isn't a lot of Leap enabled software yet, and the quality of individual systems varies, which has a major effect on the user experience. - As a developer, it's an easy system to program for, and a lot of fun. - I'm having a lot of fun using it, both as an end user and as a developer.

    I would recommend this to a friend
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