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Customer Ratings & Reviews

LeapFrog - LeapPad2 Explorer Tablet with 4GB Memory - Green-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 144 reviews

  • 20%
97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 144 Reviews
  • Rating: 4 out of 5 stars

    My son loves it but the screen is not made for kid

    Posted
    angwith4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had decided to buy this for my 3 yr old for Christmas. He loved it, played with it every day. Then it was dropped on the floor and the screen shattered. He didn't even have it for a whole month. LeapFrog has their own warranty but I found out it doesn't cover the screen mostly because the screen cost more to replace (with the cost of labor/service) added then the cost of the device itself because it's an LCD screen. For a device that's recommended for ages 3-9, I think there should some type of screen protector in place if they won't fix it. The device itself is a lot of fun and the games are educational. If you purchase this device for the younger end of the age recommendation, I'd suggest investing in some type of screen protector too

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Educational, fun, but not very well made

    Posted
    NanniePaulette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I researched tablets for my 4 year old and 3 year old grandchildren. I did not believe they needed to be on the internet, but wanted a educational tablet that they would see as FUN! The Leappad 2 does all of that... BUT one of them locked up and quit working in less than 24 hours of use. LeapFrog said they would stand behind it but luckily was able to exchange it. The other one was dropped in the car (not down the stairs or on the concrete but in the backseat of the car) and the screen shattered. And this was with one of the LeapPad Gel Skins on it to help protect it. If it is made for preschoolers, it should be BUILT for preschoolers to USE! And the price of the 'accessories' is another issue. Even the charger comes separately and not at a small price... There are lots of downloads and games and apps avaiable at a wide range of prices, but the majority of them are a little on the pricey side, too. My grands love them.... and I think they are the right educational, fun toy for the ages... I just wish the LeapPad was better constructed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for ages 4 and up

    Posted
    Alicia415

    For Christmas, my father brought this for my 4 yr old daughter. She loves it she loves all the built-in games it comes with, and downloading off the internet. I also brought a game for her. She can't put it down. I love it because its educational, something to keep them busy while your busy with dinner, appointments, etc. The only thing I notice and I hope they improve it for the next generation is the battery life. I already put 8 batteries in the game they all went dead less than 2 hours. I don't know if my batteries was any good but I know for sure one pack was new. Only if it had the option to charge up like any other Ipad only batteries use for on the go. Until than it uses batteries. Overall its a great product and I would recommend this for any parents with children's.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Educational & Entertaining

    Posted
    TheBestOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This tablet keeps my 3 year old daughter entertained and engaged at the same time. She does not understand a lot of the apps there but just fiddles around the controls and some games for now. Its better than giving her the iPad or iPhone. The free apps that come with it are sufficient to get started and get to know the tablet first hand.I bought it primarily so that she can read some interactive books and develop a liking for the real ones down the line. The set up was a breeze and the online website for hooking up the tablet to your PC is also very easy to understand. I would rate this as a good investment for a toddler but it can be equally used by older children.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    KIDS LOVE IT

    Posted
    MOTOQUEEN
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    My kids love it and want to play with it all the time. It takes 4 AA batteries and I seem to replace them approx after every 12 hours of use. I'm just using Rayovacs. The apps it comes with will only entertain them for so long, so be prepared to get that credit card out to download some more. You can get apps from anywhere from $5-$25 each. You may want to get headphones with it as the repetitive songs and sounds can be maddening to the average grown up. I'm a bit of an anti video game mom but this "tablet" is fun for them to play and I am happy because they are learning. We've had it for almost a month now and I do not regret this purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    defective product, useless customer service

    Posted
    anonymous8200
    • My Best Buy® Member

    My son loved his Leappad2 for the first day when it actually worked. He asked me to put a video on it, but the video won't play. I put it on my daughter's Leappad2, and it worked fine. Great, now my kids can fight over the same pad. Leapfrog customer service has been HORRIBLE. I've spent at least 1 1/2 hours on the phone, and the problem still isn't fixed. It's like they are on auto-pilot and don't even hear what you say! Very disappointing, Leapfrog. I would probably give this 4 or 5 stars if your product wasn't defective, and if your customer service wasn't useless. Battery life is also terrible. Save your $.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product, attrocious service

    Posted
    JLB2013
    • Verified PurchaserVerified Purchase

    This item has been replaced 3 times. Thank God for replacement plans because the Leap Pad dies out after a bit of use. HOWEVER, I received the WORST service trying to get the replacement plan after purchasing online. I literally wasted 1 hour of my life on the phone with them (after being transferred a total of 14 times) to discover I just have to go to the store. I even emailed a complaint and never even received a response. I will NEVER, EVER order from bestbuy.com again!!!! Be warned!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Grand daughters love their LeapPad 2

    Posted
    BabygirlsNana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the Pink LeapPad 2 for my Grand daughters, ages 2 and 3, to play with when they come to my house for their weekly Saturday night stay-over. They spend hours playing on the LeapPad 2 and this is with the apps that are included. This was a great investment for hours of educational fun! Would definitely recommend grandparents get this for your grandchildren, it will give them just one more reason to LOVE coming to Nana's house!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It is easy to use even for a 4 yr. old

    Posted
    HappyGMa3
    • Verified PurchaserVerified Purchase

    When open on Christmas morning they were a hit from the get go. they were not interested in anything else they got and just waited for the registration and downloading then were lost for the day making movies taking pictures and drawing pictures. I was very happy that even the 4 yr, old could find it fun and the 7 yr. old was the expert when told how to do it could help siblings know how to do it thank you for making it so friendly just work on the registration and downloading please!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very Educational for Chrildren

    Posted
    Ally1226
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought the leap pad 2 for our daughter for Christmas. She played with it twice and after the second time the touch screen stopped working. We have the insurance on the product so we tryed to get it switched out but all locations near our home and the chicagoland area can't seem to get the product in so it's quite fraustrating to have a gift that your child can't even use. Hopefully they get them in soon...fingers crossed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for children who are advanced in technology

    Posted
    ntenerelli
    • My Best Buy® Member

    I bought two of these.. one for my godson and another for my friends daughter. My godson has been playing games on his moms iphone from a young age so the LeapPad was very easy for him to use and navigate through. However, my friends daughter had no idea what she was doing and it was difficult. The battery dies very quickly which is kind of a bummer, but overall it is a nice thing to have for the kids.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Grandkids favorite Christmas gift!

    Posted
    Deedz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought one for each of our 4 grandkids and they immediately were drawn to it, flawlessly using and enjoying their own little "ipad" type item! The reviews were good already and no problems/glitches were uncovered since these had hit the market...so was a smart, no-brainer buy in all ways! Just watch for games and gc's sales for smarter buying, for kids to use on this. Also, recommend buying a gel skin and applying immediately to protect it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    my 4 y/o son loves it!

    Posted
    bearcat869
    • Verified PurchaserVerified Purchase

    My son loves electronics just as much as the next kid...the leap pad holds his attention and actually teaches him math, letters and so much more. He gets to pick his favorites like umi-zoomi. Its great to throw in his bag and take anywhere. It is easily downloadable so we dont have to worry about cartridges. The option of cartridges is nice as well so that grandma can give him gifts! Overall, everyone is highly pleased...especially my son.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kids love it

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my 4 yr old and 2 yr old...they both love playing with it...wish there where a little more easier games for my 2 yr old but the ones I found for him he loves to play(alot of nice choices online for games ranging from 5-30 dollars!) I recommend getting the rechargeable battery pack for $40, otherwise you will go though alot of battery's, now i can just plug it in at night and let it charge...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for 3-4 year olds

    Posted
    Envne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Leapad is great for the kids who like to learn or like to play games. My daughters have been learning a great deal while playing with their games. My two year old drops it a lot and my three year old washed hers. The only real damage done was having to replace the rechargeable batteries. The battery life is not the best so I am glad it has an automatic shut off for when kids stop playing it and but don't turn it off.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great learning tool for a 3 year old

    Posted
    yoyo1955
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought it for my grandson and ever since I bought it it's been a great tool for him to use his imagination and his brain altogether and since he is so fast it has been easier for him, so maybe we soon need to move into bigger and better things

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My daughter is happy with it!

    Posted
    jtsj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been a life long fan of many of the products created by LEAP FROG. This is just one more efficient tool they can use to help our children grow. Parents must be apart of the learning process with this pad. This is not something you just give your child and walk away. Help them understand what they are doing and check their work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Jp1323
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this item for my 2 year old daughter.mshe loves the music and learning shows we put on it. I love there are a lot of different activities to buy for this. She really enjoys having her own music put on with the mp3 player (although I think it should've comes least on it, but it was only $5 so into that big a deal) easy to use and navigate through.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My son loves his leapPad2

    Posted
    LeapPad2user
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, I'm very pleased with the LeapPad2. My 3 year old uses it everyday and is learning how to read and write. The device is small enough for him to hold, but has a good size screen. My only gripe is the price of the apps, however, I have found discounted cartridges at retail stores.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great learning games

    Posted
    Jessshep
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    I absolutely love this device & so does my daughter! She learns so much from it, while having fun at the same time. The games are challenging but simple enough to keep her interested. I especially like that her & I can play on it together taking turns. This truly is a wonderful product & I strongly recommend it for anyone who has a toddler!

    I would recommend this to a friend