Main Content

Customer Ratings & Reviews

LeapFrog - LeapsterGS Explorer - Green-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 55 reviews

93%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 55 Reviews
  • Rating: 1 out of 5 stars

    poor quality control and customer support issues

    Posted
    Tertius
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Leapster GS seemed good for my grandson, but after registering (in order to be able to download the 3 included apps) and attempting to download, only 2 of the 3 apps showed as installed on the unit. 3 calls to customer service, and 13 emails over 2 weeks failed to resolve the missing download issue. The customer service emails sent the same instructions 3 orr 4 times, even after being told that following the directions did not install the missing app. I returned it to Best Buy for a refund--I wish LeapFrog had ccustomer service half as good as Best Buy--if so, I might have a working unit for my grandson! (After all this, my grandson's mother mentioned her bad experience with the Leap Frog product family--last fall, going through 3 defective units and 2 defective power supplies before she returned her units.)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great learning system

    Posted
    Elle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have purchased TWO of these learning systems. One for our 4 year old and one for our 2 year old. Both of them got the hang of it fairly quickly. I was presently surprised. My 4 year old LOVES taking pictures, video, and voice recordings. Our 2 year old loves the preloaded games. He will occasionally play a game that we have purchased separately but prefers the letter game and others that come with the system. I was initially worried that this system would be too advanced for a 2 year old, but like I said, he caught on fast! Overall, my husband and I are very pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    i want one for myself!

    Posted
    Cathylee
    • My Best Buy® Member

    I love this thing! i bought it for my son who is almost two for christmas, i was setting it up so that he could play as soon as he opened it and i was trying it out it was a ton of fun! i like that it does so many different things. One of my favorite things about it is that i can buy music from the fresh beat band, one of his favorites, in the app center and it isnt all that expensive! i cant wait to see his face when he opens it christmas day :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Handheld Kid's Game System

    Posted
    kmo8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my 4.5 year old son. He has been using an ipad for educational games but wanted something sturdy that had some good options with less ads. This has been a great purchase! He loves the games, the camera and earning badges. He has really enjoyed taking a sense of pride for his set up, putting it away in itit's holder and zipping it shut! He loves the graphics and really enjoys the games. We have used many educational games and this system by far offers a great and fun option.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A gift the granddaughters won't put down

    Posted
    GrumpyGramps
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    What a great gift! It keeps my 2 and 4 year old granddaughters busy. I was amazed how quickly it taught the 2 year old how to count to ten and recognize the written numbers. Their mom is happy because it keeps the busy. It can be annoying hearing the same sounds over and over, especially when they learn how to turn the volumn up. Be sure to set up time use rules or you will never get their attention again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great price and my son loves it

    Posted
    ShelleyJelly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am so happy I purchased this my son absolutely loves it and he's only two and understands how to use it I like that its not to complicated for his age group. And him being two I definitely bought the protection plan and it was super cheap oh even my six year old loves it lol a must have in my eyes

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for beginners, educational experiences, etc.

    Posted
    sweetness0692
    • Verified PurchaserVerified Purchase

    I have played this leapsterGS myself. This product is actually for my son and it is convenient for anyone who is or has problems learning. LeapsterGS is definitely not anything that I would get bored with, and neither would my son. I believe that anything that has the leap frog logo on it is a must have especially for learning.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kids love it.

    Posted
    oldizz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have found this to be one of our 2 year olds' favorite toy. The function of the controls is easy to learn. The camera is an upgrade from the prior version of this device. We use rechargable batteries to keep the fun going. I recommend this for fun and learning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Device

    Posted
    Allie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My kids started with the Leap Pad 2 when they were around 4 years old, but when I needed to replace one for my son, who is now 6, he saw the Leapster GS and wanted that instead. I like that it is cheaper than the Leap Pad 2, and my son likes it more too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    alot of fun in your hand

    Posted
    hott1girl2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I actually wanted to get this for my nephew. Then when I came across it on sale at Best Buy it wasn't even a hesitation. This held held game keeps him busy for a couple hours at a time which is perfect for car rides. The plus is the games for it are educational

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Educating and Entertaining

    Posted
    kry2005
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love leapfrog products so I expected nothing less from this one. I love how the games more on learning than just about fun. There are a variety of games for different ages which is always a plus. Lightweight and easy to use. All in all a great product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful

    Posted
    flyerhky88
    • My Best Buy Premier Silver Member

    My son loves this game system he plays for hours. Recommend getting recharging pack for it due to replacing batteries frequently. Easy to use and keeps them entertained and learning without them knowing it and keeps the learning fun.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good upgrades

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have been using Leap Frogs for years -- but the latest generation takes a great leap forward (no pun intended). Content can be downloaded rather than having to plug in cartridges to play. Much more convenient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    kids toy

    Posted
    theacman1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This game was bought for my three and five year old and both have no problems. The game is very easy to navigate and set up and play it keeps the kids busy for hours it is a great and awesome learning tool that is the best part

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great system for preschoolers

    Posted
    yami77
    • My Best Buy® Member

    This system is easy to use and fun for preschoolers up to kindergarten aged children. I don't think it would be as entertaining for older children. I also love the wide assortment of games available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great start for children

    Posted
    riverahome08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great start for children great value as oppose to buying an expensive ipad that are fragile. Very educational as well as fun especially the camera and the option to draw and gave fun with photos taken

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for kids

    Posted
    Ntw81
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this for my 4y/o nephew for Christmas and he loves it. Only downfall was no games or batteries come with it. Also you should buy the battery pack since kids will play this all of the time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall good product

    Posted
    kittty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Battery compartments can not be opened as stated in instructions - "use thumbs to push open". Had to use pry tool and left damage on back of Explorer to get open! No way could child do this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for giving as gift

    Posted
    geeknerd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was looking for providing a gift for my niece and this turned out to be a very good one for a gift. I found these for a very good price as well as these were on clearance.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great tool for learning how to write.

    Posted
    cass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall I like it but I have noticed she gets frustrated when practicing her letters. Also she likes being able to make her own films. She also likes the editing pictures part.

    I would recommend this to a friend