The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Simply Amazing- My First eBike!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently became interested in eBikes as I get older and want to stay active without getting on a treadmill or walking, which would be easier on my joints. So I started researching, was quickly overwhelmed with the information, and watched countless videos. In short, my research led me to Lectric, most of it based on their 5 stars on their website, and the common consensus was that they had the best customer service.
Next, now that I knew I wanted a ebike from Lectric, I was focused on the important things, which were that it had to have a torque motor, it had to have 26-inch tires, 3 or 4 inches, Hydraulic brakes, 750 what motor, over 65 miles ranges and a large and bright display. My price point was $1500. I didn’t want a smaller eBike (the one with 20-inch tires) because it reminded me of the bikes I used to ride when I was young; I didn’t want to feel like a teenager. I wanted the step-thru model but got a high-step model in the end (more on that later).
It came down to two models: the Lectric XPress 750 and the XPeak 2.0. Ultimately, the XPeak 2.0 long range won purely because of its aesthetics and 4-inch tires. I'm never mountain biking, just local town riding, and I want to get a nice workout while enjoying the fresh air. The fact that this model came with the rack, fenders, comfort seat pole, and the Elite light was a plus. However, I would have traded all those items for a more comfortable seat.
After knowing which one I wanted, I went to one of my local Best Buy stores and picked it up, as they had one in stock. You may be wondering why I didn’t get it directly from Lectric; there are two reasons. I had around $500 in reward certificates, and because I am a total member, my eBike is covered for 24 months. This brings me to why I went with the XPeak 2.0 High-Step model. Best Buy doesn’t carry the XPeak 2.0 step-thru model, so I had no choice but to get the high-step model. To be sincere, I like the high-step better, I am 5’9 and 55 years young, so getting on/off isn’t bad as I feared.
Assembly: It took me less than an hour, from unboxing to assembly, by myself. The scariest part was torque; not over or under tighten the screws. The instructions were straightforward.
The Ride/Comforted: The look was the best part; that ride is simply effortless and smooth, regardless of elevation level. Small bumps are a non-issue; the adjustable folk isn't a gimmick; it works, which was another must-have I forgot to mention. The gear changing was so smooth. The PAS levels worked like a charm; I try to keep it between PAS 1 and 2 for a great workout and 3-4 when climbing steep hills. Overall, the bike's operations and feel are great. The display is bright and easy to read without my reading glasses. The bike feels very sturdy; I don’t know if it is because of the high-step model. FYI: I haven’t ridden a bike in 30 years. I haven’t used the throttle much, but it works fine.
The only con is the seat. While the seat pole has springs, the seat itself is not comfortable for anything longer than 4-5 miles. I was constantly shifting and readjusting as I approached mile 4. (FYI: I am a male.) So I ordered a C9 seat the next day.
Overall, with 17 miles on the bike within two days, this bike is a winner, and with my $500 certificates, this purchase was a no-brainer from Best Buy. I am glad I went with the Lectric brand; it is a good value with all the features, functionality, and quality you get. I didn’t view or read one bad review about this model, and Lectric's 540 plus reviews were all 5 stars.
I know it is too early to give a wholehearted experience, and I will change my review as time passes, especially if my experience becomes negative. But as of now, it is one of the best purchases I have made in a while, and I'm glad my local Best Buy had it in stock.
A quick note: When I started my eBike research journey, I set out to get a folding bike because the thought of throwing it in my car and going to a local park seemed appealing. It still does, but the tall bike with a 26-inch wheel was more appealing, and they don’t come in a folding style.
I am pleased with the Lectric XPeak 2.0 Long Range model, my first e-bike. I hope this review helps someone!!!
I would recommend this to a friend
Brand response from Lectric eBikes Support
Posted .
Hey there! Wow, thank you so much for the detailed and thoughtful review! It means the world to us that your eBike journey led you to Lectric, and we’re thrilled the XPeak 2.0 Long Range is living up to your expectations. It sounds like you really did your homework, and we’re honored that Lectric came out on top after all your research. We totally get wanting something that’s joint-friendly but still lets you enjoy the outdoors and get in a good workout - sounds like you found the perfect match!
We're also glad to hear the high-step worked out better than expected (we love a happy surprise), and that your first ride in 30 years felt smooth, sturdy, and fun. And hey, shoutout to Best Buy reward points, that’s a serious win! We're taking note on the seat comfort feedback too - always appreciate hearing what could make the ride even better.
Thanks again for choosing Lectric and for sharing such a helpful, sincere review. Here’s to many more miles and smiles ahead!
Rated 4 out of 5 stars
Very awesome bike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome bike Little damaged from shipping but nothing that can't be fixed.
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hello Michael! We sincerely apologize for the inconvenience caused by the shipping damage. Please be assured that our team is available to assist you with any questions or concerns you may have. We hope you enjoy your new eBike.
Rated 5 out of 5 stars
Excellent product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid bike, easy to use. I rode it 22 miles and it was a lot of fun!
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hello Robert, Congratulations on your first 22 miles! Feel free to keep us updated on all of your adventures!
Rated 5 out of 5 stars
Excellent bike
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This bike is fantastic. Great quality and a lot of fun to ride.
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hey there, Joe! We are thrilled to hear that you are enjoying your ebike! Feel free to keep our team posted on all of your adventures!
Rated 5 out of 5 stars
Highly recommended bike!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice bike!!! Highly recommended!!!! This is a high quality product for sure. I love it!!
I would recommend this to a friend
Brand response from Lectric eBikes Support
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Hey Thomas! Thank you for the fantastic review! We’re so happy to hear you love your bike and appreciate the recommendation!
Rated 1 out of 5 stars
Bike came broke
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Spent close to $2k on this bike and the very first issue is Error 009 which means my throttle or pedal assist isn’t working. Which means it isn’t an E bike it’s just 60 LBS of junk
No, I would not recommend this to a friend
Brand response from Lectric eBikes Support
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Hey Ricky. We’re sorry to hear about the Error Code you’re experiencing with your XPeak High Step 2.0. Error Code 009 indicates a controller issue. Please give our Tech Team a call at 602.715.0907, Monday through Friday from 9am to 5pm MST, so we can get this sorted out and have you back on the road. Thanks for reaching out, and we look forward to resolving this for you!
Rated 1 out of 5 stars
Trash
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont buy it it say it gose 28 but it dosent and it has eletrical issues
No, I would not recommend this to a friend
Brand response from Lectric eBikes Support
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Hey there! We're sorry to hear that you're less then satisfied with your XPeak 2.0. Please give our Tech Team at 602.715.0907 M - F from 9am to 5pm MST to see what may be going on. We look forward to your call. Thank you.