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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 428 reviews
  • Rated 4 out of 5 stars

    Randlyn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was knowledgeable about the Levnovo Chromebook that I purchased. The Geek Squad were proficient and helpful in setting up my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Lenovo-Flex Chromebook Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook! It was so easy to start up, is a convenient size, colors and speed are crisp. The flex feature is really fun too!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JoannR, thank you for choosing Lenovo! We are glad to hear that you are loving your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Chromebook Plus for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my dad's wife and helped her set it up and played around on it for a while. It is by far the best Chromebook I've ever used. I have a Samsung Galaxy Book3 Pro 360 and this feels every bit as fast. I know it's running Chrome OS and not Windows but the responsiveness is impressive. Obviously it doesn't feel as premium but still a decent build and the 360 hinge is good. Chrome OS works really well in tablet mode too. Screen is plenty bright and Netflix and YouTube both looked good. Speakers are more than adequate. Keyboard is actually a decent experience as well. I know Chrome OS isn't something everyone has worked on before but if all someone needs is a laptop for web browsing, typing stuff every once in a while, and maybe some videos I really can't recommend this enough. I think Google really nailed it with the new Chromebook Plus line. I would assume any of them are pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo flex 5i Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 6 year old since he will be starting to do his school work on it next year, he also wanted to play some games that was specifically on google play, he loves the laptop, but pretty much any laptop is going to have its negatives, the only thing I don’t like about it is how fast the battery goes dead, seems like it has to stay plugged in a lot, and when the battery is getting low it will start acting up (not pressing certain buttons, freezing, etc.)

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ROBYND,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your 6-year-old is loving this Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new laptop. It feels sturdy, I like the option of turning it into a tablet, the colors are great, and it is fast. To be fair, I only use it to surf the net, stream videos and movies so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TiffanyN,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really loving your Flex 5i Chromebook Plus 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Basic everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for a home computer for the every day use of emails, bills, information search. Light weight and compact and good battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SusanW,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Flex 5i Chromebook Plus is perfect for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Simple upgrade for a simple customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my laptop after my previous one had lived a very crazy life during my job as a special education teacher. Upgrading to this laptop was effortless and simple as soon as I logged into the google chrome system. It seems to have a good battery life and I have had no issue using the video and microphone features for my work or video conferencing. Very happy with my purchase and the lovely people at the Best Buy in Albany, NY for helping me out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Likes this Chromebook Plus by Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good in terms of battery life, speed and capacity. Allowing 6 digits sign in w/o having to type email password simplified my life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop about 3 lb nice screen. Great if you want more then tablet but not full Windows or Mac.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeffreyC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you were satisfied with the Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great for those who don’t need windows or mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Chromebook the things runs super great. The only reason it’s not a 5 star is because it doesn’t run the full version of excel. As an accounting student this is a must and I have to replace it now

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JosephT, we're sorry to hear that your Chromebook Plus didn't' work out for you, leading to you exchanging it. If you need help finding the right device for you, feel free to ask us questions. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Chromebook Plus upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I've been waiting for. I previously owned the Flex 5 Chromebook and loved it. The new Chromebook Plus model is so fast and easy to use. I love it more than my windows computer!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SondraJ. Thank you for choosing Lenovo, again! We are happy to hear that you are loving it so much, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great for on the go:

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use while on the go. Great setup fast startup.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SalihaB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Flex 5i Chromebook Plus is easy for you to use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Seems solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. All his classes are online with Google classroom stuff. I don’t know much about it. We’re kind of an Apple family and he seems to have no problem using this for all his school and personal stuff.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Dustin,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i Chromebook Plus has been good for your son.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Truly happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son while in high school - meets all the requirements and approved by my 15yo so all around win - had issues with hinge but warranty coverage the repairs- overall great product with great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Computer, Poor Durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful Chromebook, highly recommended by Wirecutter and others. Unfortunately it has a bad design flaw - the hinges, which are critical for the touchscreen, are poorly attached and tend to crack after repeated use. I know, because I ran into this problem once, figured it was a fluke, and bought the same machine again, this time with Total Protection. The hinge cracked a second time. Warning: When you take it to the Geek Squad to get serviced BestBuy charges you a $50 fee.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear that you have had trouble with your Flex 5i Chromebook Plus devices. We assure you that your experience does not align with the standards that we set for our products, and we hope that your device can be serviced quickly with no further issues. What you have shared with us, which we are thankful to have, has been noted and we will investigate with the goal to make any necessary changes. Lenovo

  • Rated 5 out of 5 stars

    Nice Chromebook Plus laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this 14 inch touch screen laptop. It is fast snappy and work really good for the basic tasks . The 1080 P camera is good as well. Love it . I would recommend it to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice computer, but has its flaws. It’s all matte black so if fingerprint smudging causes anxiety this wouldn’t be the best option. The screen is so clear I ask myself if the photo edits I bought it for aren’t over saturated on a cell phone. Otherwise, really nice graphics card. Mine will freeze up. Not sure what that’s about. I only use it for a couple programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Flex 5i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I love it! It's much faster than I expected. Very easy to use the Chromebook system. I've used Windows since 1997 but I don't miss it at all. Love the flexibility of this laptop. I've used it for email, youtube, and also set up my library app so I could read from it, all have worked great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Cricket, thanks for choosing Lenovo and congrats on your first laptop! We are glad to hear that you love your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Fits our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does exactly what we needed. Set up is easy. While it takes some time to adjust to Google's OS if used to windows, the experience feels very intuitive and modern. Knocked off one star because the tablet mode doesn't always work correctly. Highly recommend buying from Best Buy as their customer service and price match policy is the best.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Corey. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook is a good fit for you, and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Great for my business needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fast laptop and tablet. Very happy with this for zoom and business

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Davidwc,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are quite happy with your Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo