Customer Ratings & Reviews

I bought this as a gift for my dad's wife and helped her set it up and played around on it for a while. It is by far the best Chromebook I've ever used. I have a Samsung Galaxy Book3 Pro 360 and this feels every bit as fast. I know it's running Chrome OS and not Windows but the responsiveness is impressive. Obviously it doesn't feel as premium but still a decent build and the 360 hinge is good. Chrome OS works really well in tablet mode too. Screen is plenty bright and Netflix and YouTube both looked good. Speakers are more than adequate. Keyboard is actually a decent experience as well. I know Chrome OS isn't something everyone has worked on before but if all someone needs is a laptop for web browsing, typing stuff every once in a while, and maybe some videos I really can't recommend this enough. I think Google really nailed it with the new Chromebook Plus line. I would assume any of them are pretty good.

I love the Lenovo Chromebook. I needed one for our new employee and Best Buy had it in stock and shipped it to me in less than 48 hours. Super easy to do online and some of the best prices I found. I will definitely be buying from Best Buy again. The Lenovo is fast, has a lot of storage, a great touch screen, a lighted keyboard, and boots up instantly. I don't have to worry about updates, malware, or buying protection software because it is all done through the Google Chromebook platform. The battery lasts a long time, although I usually keep it plugged in. My other office computers are Lenovo and I have had my personal one for 5 years with no issues.

I have used many Chromebooks and this one is one of my favorites. Long battery life, decent speakers, and a nice screen.

This laptop is an excellent Chromebook with a great screen resolution, and keyboard. The storage and RAM are more than adequate for its intended use. The quality and durability of the laptop is excellent, and should hold up to use for many years. You get 8-10 years of operating and security upgrades, which are much better than other laptop comparisons.

I needed to upgrade my laptop after my previous one had lived a very crazy life during my job as a special education teacher. Upgrading to this laptop was effortless and simple as soon as I logged into the google chrome system. It seems to have a good battery life and I have had no issue using the video and microphone features for my work or video conferencing. Very happy with my purchase and the lovely people at the Best Buy in Albany, NY for helping me out!

I like the feel of this piece; the sleekness of it and how beautiful it is.

Pretty good in terms of battery life, speed and capacity. Allowing 6 digits sign in w/o having to type email password simplified my life

I love this Chromebook! It was so easy to start up, is a convenient size, colors and speed are crisp. The flex feature is really fun too!

I have had this computer for 18 months and have had no issue with it whatsoever. I love the backlit keyboard, the responsiveness of the keys, I enjoy the flexibility in the design as well. the speed is great, the graphics are great, the sound is mediocre but not the worst. it is a reliable machine which I really enjoy

Great value in a Chromebook. Responsive, decent display, very nice keyboard. Highly recommend for a Chromebook.

Great Value and easy to use. the 1yr free Google 1 - is super worth it

Bought this as a gift for my parents. It was simple for them to get used to.

This is exactly what I've been waiting for. I previously owned the Flex 5 Chromebook and loved it. The new Chromebook Plus model is so fast and easy to use. I love it more than my windows computer!

This is a really nice computer, but has its flaws. It’s all matte black so if fingerprint smudging causes anxiety this wouldn’t be the best option. The screen is so clear I ask myself if the photo edits I bought it for aren’t over saturated on a cell phone. Otherwise, really nice graphics card. Mine will freeze up. Not sure what that’s about. I only use it for a couple programs.

Fantastic laptop if you are mostly online and working on Google apps. Its fast and everything else you need.

This laptop does exactly what we needed. Set up is easy. While it takes some time to adjust to Google's OS if used to windows, the experience feels very intuitive and modern. Knocked off one star because the tablet mode doesn't always work correctly. Highly recommend buying from Best Buy as their customer service and price match policy is the best.

I really loved this 14 inch touch screen laptop. It is fast snappy and work really good for the basic tasks . The 1080 P camera is good as well. Love it . I would recommend it to friends

Pretty impressive PC for most intents and purposes .... of a Chromebook. I will likely be returning this one, however, as I tend to be more of a power user and push these little computers to their max. My older HP Convertible Chromebook (with similar stats) seem to handle my particular heavy use better. For most though? .... I suspect this one would be well suited!

This is a beautiful Chromebook, highly recommended by Wirecutter and others. Unfortunately it has a bad design flaw - the hinges, which are critical for the touchscreen, are poorly attached and tend to crack after repeated use. I know, because I ran into this problem once, figured it was a fluke, and bought the same machine again, this time with Total Protection. The hinge cracked a second time. Warning: When you take it to the Geek Squad to get serviced BestBuy charges you a $50 fee.

I needed a quality laptop at an affordable price when my old one's internal fan stopped working. BestBuy always has quality models on hand, so I ran down to the local store and found a great Lenovo, which is a brand I've had before. It's a good laptop (using it now) for everything I use it for, which is mainly work.