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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 461 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Flex 5i Chromebook Plus Laptop for its responsive touchscreen, speed, and long-lasting battery. Many users appreciate its ease of use, lightweight design, and affordable price. However, some customers have reported issues with the hinge. On the other hand, some customers have noted the absence of fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 461 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lenovo Idea Pad Flex 5i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. So much faster than my old laptop. The bending screen allows for me to comfortably use this in all kinds of situations. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for work purposes only. Very quick, easy to set up, and it’s a plus to have the tablet mode despite not using it as much. Barely need to charge it as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for those who don’t need windows or mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Chromebook the things runs super great. The only reason it’s not a 5 star is because it doesn’t run the full version of excel. As an accounting student this is a must and I have to replace it now

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JosephT, we're sorry to hear that your Chromebook Plus didn't' work out for you, leading to you exchanging it. If you need help finding the right device for you, feel free to ask us questions. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my college work it’s screen is perfect size and light enough I can carry around I love I can flip it into a touch screen for games or just watching a video and being touch screen is so convenient at times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, is fast and easy to use. I recommend it to everyone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi NiurcaP-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that your daughter is enjoying the performance IdeaPad 5i Chromebook Plus. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Average user - YES...power user - probably not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this device as a "power user". I have other devices for this. This device serves me adequately for browsing, social media, and other related and similar tasks. If that's what you're looking for, this device is more than enough. My only complaint, the curser sometimes jumps unexpectedly when using the touchpad mouse, but this hasn't been really bothersome to me.....yet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus meets your needs.

      Regarding the touchpad issue, to address this we recommend completing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, including the touchpad, hopefully resolving the problem.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished. It was exactly as advertised and has really been working well. My wife uses it for web browsing and the Google suite of apps. Everything has been running smoothly with no glitches or delays. Highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that your wife is enjoying the performance of the Lenovo Flex 5i Chromebook. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenovo flex 5i Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 6 year old since he will be starting to do his school work on it next year, he also wanted to play some games that was specifically on google play, he loves the laptop, but pretty much any laptop is going to have its negatives, the only thing I don’t like about it is how fast the battery goes dead, seems like it has to stay plugged in a lot, and when the battery is getting low it will start acting up (not pressing certain buttons, freezing, etc.)

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ROBYND,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your 6-year-old is loving this Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new laptop. It feels sturdy, I like the option of turning it into a tablet, the colors are great, and it is fast. To be fair, I only use it to surf the net, stream videos and movies so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TiffanyN,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really loving your Flex 5i Chromebook Plus 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    MLC Basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with the Chromebook that I purchased. It is able to do all that I need to do and hoped with a mouse. It works perfectly for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MevaC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are quite happy with your Flex 5i Chromebook Plus thus far.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best Chromebook I've owned by a wide margin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Chromebooks since shortly after they were introduced and have owned more than half a dozen of them. The IdeaPad Flex 5i Chromebook Plus is by far the best Chromebook I've used. It has a great display and a great keyboard (which I'm a real stickler for). Those and the additional capabilities that are exclusive to Chromebook Plus makes it a winner. I wish it were a little lighter, more along the lines of my old Pixelbook, but at about half the price and with more superior features, I'm exceedingly pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on return visit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to comeback due to the first sales person. Upon my second trip back hoping to find someone more knowledgeable, I did. I was able to find exactly what I wanted/needed and works well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lenovo Flex 5i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I love it! It's much faster than I expected. Very easy to use the Chromebook system. I've used Windows since 1997 but I don't miss it at all. Love the flexibility of this laptop. I've used it for email, youtube, and also set up my library app so I could read from it, all have worked great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Cricket, thanks for choosing Lenovo and congrats on your first laptop! We are glad to hear that you love your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for son starting college. Good battery life, great graphics and love the touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TeresaM, thank you for choosing Lenovo! We are glad to hear that your son has a great computer to use for college, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Performs well, and does everything I need . Well lit keyboard, movies look great on the screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MaryB. Thank you for choosing Lenovo! We are so glad to hear that you are loving your IdeaPad 3i, and that it meets your needs well. We appreciate you taking the time to share your experience. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Chromebooks for years. I decided to buy the Chromebook pro this time around. I can do everything I need with a Chromebook though I realize they are probably not for everybody. This one is nice. It's good looking but I don't think it's that much faster than my past Chromebooks. That's not really a complaint because I find them to be plenty fast. I'm one of those people that the best way to speed up my computer is to learn how to type.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebooks finally made it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook. The first one was about 10 years ago, in their start... It was a poor machine, not good enough to be considered a full notebook. Screen was low quality, the only plus was the (cheap) price. Now, this one, while it still has some limitations related to Chrome OS, is much better both in hardware and software. It has good specs, reasonable price, and an excellent deal on having Google's AI (Gemini) for 12 months free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop about 3 lb nice screen. Great if you want more then tablet but not full Windows or Mac.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeffreyC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you were satisfied with the Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Seems solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. All his classes are online with Google classroom stuff. I don’t know much about it. We’re kind of an Apple family and he seems to have no problem using this for all his school and personal stuff.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Dustin,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i Chromebook Plus has been good for your son.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Basic everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for a home computer for the every day use of emails, bills, information search. Light weight and compact and good battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SusanW,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Flex 5i Chromebook Plus is perfect for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

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