Customer Ratings & Reviews

This is a really nice computer, but has its flaws. It’s all matte black so if fingerprint smudging causes anxiety this wouldn’t be the best option. The screen is so clear I ask myself if the photo edits I bought it for aren’t over saturated on a cell phone. Otherwise, really nice graphics card. Mine will freeze up. Not sure what that’s about. I only use it for a couple programs.

I really loved this 14 inch touch screen laptop. It is fast snappy and work really good for the basic tasks . The 1080 P camera is good as well. Love it . I would recommend it to friends

This laptop is truly unique in its way of multipurpose design and use. Love that it can be used as a tablet and laptop all in one. The touch screen. Is super easy to use and convenient. Very happy with my purchase overall.

This is a beautiful Chromebook, highly recommended by Wirecutter and others. Unfortunately it has a bad design flaw - the hinges, which are critical for the touchscreen, are poorly attached and tend to crack after repeated use. I know, because I ran into this problem once, figured it was a fluke, and bought the same machine again, this time with Total Protection. The hinge cracked a second time. Warning: When you take it to the Geek Squad to get serviced BestBuy charges you a $50 fee.

This laptop does exactly what we needed. Set up is easy. While it takes some time to adjust to Google's OS if used to windows, the experience feels very intuitive and modern. Knocked off one star because the tablet mode doesn't always work correctly. Highly recommend buying from Best Buy as their customer service and price match policy is the best.

So far, I am very happy with the Chromebook that I purchased. It is able to do all that I need to do and hoped with a mouse. It works perfectly for me.

Pretty impressive PC for most intents and purposes .... of a Chromebook. I will likely be returning this one, however, as I tend to be more of a power user and push these little computers to their max. My older HP Convertible Chromebook (with similar stats) seem to handle my particular heavy use better. For most though? .... I suspect this one would be well suited!

I bought this for my 6 year old since he will be starting to do his school work on it next year, he also wanted to play some games that was specifically on google play, he loves the laptop, but pretty much any laptop is going to have its negatives, the only thing I don’t like about it is how fast the battery goes dead, seems like it has to stay plugged in a lot, and when the battery is getting low it will start acting up (not pressing certain buttons, freezing, etc.)

Great purchase.! The computer was purchased to be used for online classes in pursuit of a Master of Education degree in Special Education and Elementary Education.

I really love my new laptop. It feels sturdy, I like the option of turning it into a tablet, the colors are great, and it is fast. To be fair, I only use it to surf the net, stream videos and movies so far.

For a Chromebook the things runs super great. The only reason it’s not a 5 star is because it doesn’t run the full version of excel. As an accounting student this is a must and I have to replace it now

Fantastic product. So much faster than my old laptop. The bending screen allows for me to comfortably use this in all kinds of situations. Very happy with my purchase.

Using this for work purposes only. Very quick, easy to set up, and it’s a plus to have the tablet mode despite not using it as much. Barely need to charge it as well!

Perfect fit for a home computer for the every day use of emails, bills, information search. Light weight and compact and good battery life.

It was a good laptop about 3 lb nice screen. Great if you want more then tablet but not full Windows or Mac.

This is my first laptop and I love it! It's much faster than I expected. Very easy to use the Chromebook system. I've used Windows since 1997 but I don't miss it at all. Love the flexibility of this laptop. I've used it for email, youtube, and also set up my library app so I could read from it, all have worked great.

Got this for my son. All his classes are online with Google classroom stuff. I don’t know much about it. We’re kind of an Apple family and he seems to have no problem using this for all his school and personal stuff.

I've been using Chromebooks since shortly after they were introduced and have owned more than half a dozen of them. The IdeaPad Flex 5i Chromebook Plus is by far the best Chromebook I've used. It has a great display and a great keyboard (which I'm a real stickler for). Those and the additional capabilities that are exclusive to Chromebook Plus makes it a winner. I wish it were a little lighter, more along the lines of my old Pixelbook, but at about half the price and with more superior features, I'm exceedingly pleased with my purchase.

Great computer for son starting college. Good battery life, great graphics and love the touch screen.

I have been using Chromebooks for years. I decided to buy the Chromebook pro this time around. I can do everything I need with a Chromebook though I realize they are probably not for everybody. This one is nice. It's good looking but I don't think it's that much faster than my past Chromebooks. That's not really a complaint because I find them to be plenty fast. I'm one of those people that the best way to speed up my computer is to learn how to type.