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Customer Ratings & Reviews

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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 457 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the Flex 5i Chromebook Plus Laptop for its responsive touchscreen, speed, and long-lasting battery. Many users appreciate its ease of use, lightweight design, and affordable price. However, some customers have reported issues with the hinge. On the other hand, some customers have noted the absence of fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 457 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Little Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop if you are mostly online and working on Google apps. Its fast and everything else you need.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Quality Laptop At An Affordable Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quality laptop at an affordable price when my old one's internal fan stopped working. BestBuy always has quality models on hand, so I ran down to the local store and found a great Lenovo, which is a brand I've had before. It's a good laptop (using it now) for everything I use it for, which is mainly work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chromebook Plus for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my dad's wife and helped her set it up and played around on it for a while. It is by far the best Chromebook I've ever used. I have a Samsung Galaxy Book3 Pro 360 and this feels every bit as fast. I know it's running Chrome OS and not Windows but the responsiveness is impressive. Obviously it doesn't feel as premium but still a decent build and the 360 hinge is good. Chrome OS works really well in tablet mode too. Screen is plenty bright and Netflix and YouTube both looked good. Speakers are more than adequate. Keyboard is actually a decent experience as well. I know Chrome OS isn't something everyone has worked on before but if all someone needs is a laptop for web browsing, typing stuff every once in a while, and maybe some videos I really can't recommend this enough. I think Google really nailed it with the new Chromebook Plus line. I would assume any of them are pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my college work it’s screen is perfect size and light enough I can carry around I love I can flip it into a touch screen for games or just watching a video and being touch screen is so convenient at times

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a reliable machine that I enjoy using

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for 18 months and have had no issue with it whatsoever. I love the backlit keyboard, the responsiveness of the keys, I enjoy the flexibility in the design as well. the speed is great, the graphics are great, the sound is mediocre but not the worst. it is a reliable machine which I really enjoy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrianK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are still really enjoying your Flex 5i Chromebook Plus thus far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished. It was exactly as advertised and has really been working well. My wife uses it for web browsing and the Google suite of apps. Everything has been running smoothly with no glitches or delays. Highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that your wife is enjoying the performance of the Lenovo Flex 5i Chromebook. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great service on return visit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to comeback due to the first sales person. Upon my second trip back hoping to find someone more knowledgeable, I did. I was able to find exactly what I wanted/needed and works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first chromebook and it has been a learning experience. Was concerned about the hinge problem I'd read about. So far so good, but I am being very careful. Display is great. Sound could be better but totally acceptable. Battery life seems fine, but I leave it plugged in most of the time I believe this was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Lenovo-Flex Chromebook Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook! It was so easy to start up, is a convenient size, colors and speed are crisp. The flex feature is really fun too!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JoannR, thank you for choosing Lenovo! We are glad to hear that you are loving your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Simple upgrade for a simple customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my laptop after my previous one had lived a very crazy life during my job as a special education teacher. Upgrading to this laptop was effortless and simple as soon as I logged into the google chrome system. It seems to have a good battery life and I have had no issue using the video and microphone features for my work or video conferencing. Very happy with my purchase and the lovely people at the Best Buy in Albany, NY for helping me out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as sort of an upgrade from my older HP Envy and as a companion to my minibook. Starts up super quick, the screen looks great, and I like the fact that you can instantly connect to and print from wireless printers with no setup. I don't mind that it's a Chromebook since I already have a dedicated laptop for windows. This holds a charge for much longer, so I find myself using it more often when at home, and while I can mirror my phone on my Windows laptop, I can receive and answer messages seamlessly with the Chromebook. It's worth it for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JanelleG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus 2-in-1 is working quite well for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Likes this Chromebook Plus by Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good in terms of battery life, speed and capacity. Allowing 6 digits sign in w/o having to type email password simplified my life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook Plus upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I've been waiting for. I previously owned the Flex 5 Chromebook and loved it. The new Chromebook Plus model is so fast and easy to use. I love it more than my windows computer!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SondraJ. Thank you for choosing Lenovo, again! We are happy to hear that you are loving it so much, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is truly unique in its way of multipurpose design and use. Love that it can be used as a tablet and laptop all in one. The touch screen. Is super easy to use and convenient. Very happy with my purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Chromebook Plus laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this 14 inch touch screen laptop. It is fast snappy and work really good for the basic tasks . The 1080 P camera is good as well. Love it . I would recommend it to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistress

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase.! The computer was purchased to be used for online classes in pursuit of a Master of Education degree in Special Education and Elementary Education.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MLC Basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with the Chromebook that I purchased. It is able to do all that I need to do and hoped with a mouse. It works perfectly for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MevaC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are quite happy with your Flex 5i Chromebook Plus thus far.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Average user - YES...power user - probably not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this device as a "power user". I have other devices for this. This device serves me adequately for browsing, social media, and other related and similar tasks. If that's what you're looking for, this device is more than enough. My only complaint, the curser sometimes jumps unexpectedly when using the touchpad mouse, but this hasn't been really bothersome to me.....yet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus meets your needs.

      Regarding the touchpad issue, to address this we recommend completing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components, including the touchpad, hopefully resolving the problem.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new laptop. It feels sturdy, I like the option of turning it into a tablet, the colors are great, and it is fast. To be fair, I only use it to surf the net, stream videos and movies so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TiffanyN,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really loving your Flex 5i Chromebook Plus 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Replaced my Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice computer, but has its flaws. It’s all matte black so if fingerprint smudging causes anxiety this wouldn’t be the best option. The screen is so clear I ask myself if the photo edits I bought it for aren’t over saturated on a cell phone. Otherwise, really nice graphics card. Mine will freeze up. Not sure what that’s about. I only use it for a couple programs.

    I would recommend this to a friend
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