Customer Ratings & Reviews

Great portable option between a tablet and dedicated laptop. Able to download and run most Android apps, while still being large enough to comfortably take notes with (not included) stylus or update spreadsheets. Beware, MS office product apps don't work on the device, you have to access any Microsoft stuff online through a web browser only.

This laptop is an excellent Chromebook with a great screen resolution, and keyboard. The storage and RAM are more than adequate for its intended use. The quality and durability of the laptop is excellent, and should hold up to use for many years. You get 8-10 years of operating and security upgrades, which are much better than other laptop comparisons.

Great Value and easy to use. the 1yr free Google 1 - is super worth it

I have used many Chromebooks and this one is one of my favorites. Long battery life, decent speakers, and a nice screen.

Bought this as a gift for my parents. It was simple for them to get used to.

Great value in a Chromebook. Responsive, decent display, very nice keyboard. Highly recommend for a Chromebook.

I bought this as a gift for my dad's wife and helped her set it up and played around on it for a while. It is by far the best Chromebook I've ever used. I have a Samsung Galaxy Book3 Pro 360 and this feels every bit as fast. I know it's running Chrome OS and not Windows but the responsiveness is impressive. Obviously it doesn't feel as premium but still a decent build and the 360 hinge is good. Chrome OS works really well in tablet mode too. Screen is plenty bright and Netflix and YouTube both looked good. Speakers are more than adequate. Keyboard is actually a decent experience as well. I know Chrome OS isn't something everyone has worked on before but if all someone needs is a laptop for web browsing, typing stuff every once in a while, and maybe some videos I really can't recommend this enough. I think Google really nailed it with the new Chromebook Plus line. I would assume any of them are pretty good.

I needed to upgrade my laptop after my previous one had lived a very crazy life during my job as a special education teacher. Upgrading to this laptop was effortless and simple as soon as I logged into the google chrome system. It seems to have a good battery life and I have had no issue using the video and microphone features for my work or video conferencing. Very happy with my purchase and the lovely people at the Best Buy in Albany, NY for helping me out!

Fantastic laptop if you are mostly online and working on Google apps. Its fast and everything else you need.

I have had this computer for 18 months and have had no issue with it whatsoever. I love the backlit keyboard, the responsiveness of the keys, I enjoy the flexibility in the design as well. the speed is great, the graphics are great, the sound is mediocre but not the worst. it is a reliable machine which I really enjoy

I love this Chromebook! It was so easy to start up, is a convenient size, colors and speed are crisp. The flex feature is really fun too!

Pretty good in terms of battery life, speed and capacity. Allowing 6 digits sign in w/o having to type email password simplified my life

I needed a quality laptop at an affordable price when my old one's internal fan stopped working. BestBuy always has quality models on hand, so I ran down to the local store and found a great Lenovo, which is a brand I've had before. It's a good laptop (using it now) for everything I use it for, which is mainly work.

This is exactly what I've been waiting for. I previously owned the Flex 5 Chromebook and loved it. The new Chromebook Plus model is so fast and easy to use. I love it more than my windows computer!

Great laptop for my college work it’s screen is perfect size and light enough I can carry around I love I can flip it into a touch screen for games or just watching a video and being touch screen is so convenient at times

Bought this refurbished. It was exactly as advertised and has really been working well. My wife uses it for web browsing and the Google suite of apps. Everything has been running smoothly with no glitches or delays. Highly recommend!

I bought this as sort of an upgrade from my older HP Envy and as a companion to my minibook. Starts up super quick, the screen looks great, and I like the fact that you can instantly connect to and print from wireless printers with no setup. I don't mind that it's a Chromebook since I already have a dedicated laptop for windows. This holds a charge for much longer, so I find myself using it more often when at home, and while I can mirror my phone on my Windows laptop, I can receive and answer messages seamlessly with the Chromebook. It's worth it for me.

Had to comeback due to the first sales person. Upon my second trip back hoping to find someone more knowledgeable, I did. I was able to find exactly what I wanted/needed and works well for my needs.

This is a really nice computer, but has its flaws. It’s all matte black so if fingerprint smudging causes anxiety this wouldn’t be the best option. The screen is so clear I ask myself if the photo edits I bought it for aren’t over saturated on a cell phone. Otherwise, really nice graphics card. Mine will freeze up. Not sure what that’s about. I only use it for a couple programs.

I really loved this 14 inch touch screen laptop. It is fast snappy and work really good for the basic tasks . The 1080 P camera is good as well. Love it . I would recommend it to friends