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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 127 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the IdeaCentre 720-18IKL Desktop for its strong performance, ease of use, and competitive price. Many appreciate its sleek design and sufficient storage capacity, finding it easy to set up and use for everyday tasks. While some experienced Wi-Fi connectivity challenges, the positive feedback on performance and value outweighs this concern. The computer's RAM and processing power also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 127 reviews
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is great! Runs fast and has a sleek look. Having a multitude of connections and built in Wifi, this PC is very versatile and good for home office use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Great home PC for the frequent user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect PC for the average home user and as well for someone operating a small business. This PC has plenty of speed and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set up, has decent speed and so far doesneverything I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyday Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for everyday use. I'm not a gamer so can't comment on that ability. Selling point was the fact that it supports 2 monitors. Biggest negative is slow boot to windows 10, close to a minute which is at least 2x what slower machine it replaced. Lenovo customer service had no solution, saying that may be normal for this model.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. This system should take less than 45 seconds to load to the Windows 10 desktop. First be sure all of the software you have loaded is actually compatible with windows 10. Do not load Microsoft Office software on this system. There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. Finally, check to be sure you have the "fast Start Up" setting enabled on this system. You can follow this link to instructions on how to check this:  https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169 lenovo

  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Reliable fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well. Fast and reliable. Outlook is slow to open but once open works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new PC. It's fast, was easy to set up. Has made everything so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer has worked well for me. I purchased it at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Great deal on the price too! It's fast and has a lot of storage

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value, features and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Good Computer - Complicated Driver Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer AFTER hours of web reading about how to update the drivers. They did not all automatically update on set-up. This created a lot of frustration. This was the most difficult set-up of any computer I have done, because of this driver issue. Eventually a Geek Squad tech helped, but it stumped him too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18. We are sorry you had problems updating the drivers on your system. If you ever need to update drivers again, you can go to Lenovo.com-support and scan your system for the drivers that need to be updated. Follow the link below to look for new driver updates for your specific system. You can also run diagnostics from the Lenovo site as well. As always, be sure to create a restore point on your system before you make any changes. You can do this by just typing "restore point" in the search window within Cortana and follow the link to create a restore point. Here is the link:  https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/700-series/720-18ikl/90h0/90h0000kus/downloads lenovo

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Fast reliable system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my photo editing and my games. Was easy to set up and use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great upgrade for office computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this computer & would recommend it to anyone wanting an office or home computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your business computing needs so well. lenovo

  • Rated 4 out of 5 stars

    great for personal home PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new PC since mine died. Bought a Best Buy associate"s recomendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for what I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I’m bait a fan of the windows it’s a better format for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-level Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for students, and home users that do some occasional light gaming. The processor is fast, and the computer is responsive. Also, there was not a lot of bloatware that some other brands tend to install. The computer has remained consistently responsive. Great buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Satisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a a gift for a teen and it was just what he wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of Lenovo Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer to replace my old Gateway computer that no longer worked. Purchased a Lenovo laptop with fingerprint reader a few years ago and love it. Did research online at Best Buy for Lenovo Desktops and purchased it, love the fingerprint reader on the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my teenage son; he is happy with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great improvment over my old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from windows 7 to windows 10 was a lot easier than I thought it would be

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would definitely buy this again if given a second chance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having only laptops for the past 10 years, we needed a desktop to better handle work related projects, and it has been great. Responsive and always able to handle what we need it for. Great bargin for value.

    I would recommend this to a friend
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