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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the IdeaPad 5 15ARE05 15.6" Laptop for its fast and amazing processor with excellent graphics. It suits the needs of personal work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Broken Hinge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge broke after one month. Extremely common occurrence with Lenovo laptops but the company does nothing about it. Display is also extremely below par

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 5 15 laptop, model number 81YQ0008US. Your Lenovo IdeaPad 5 15 Laptop ships with a limited 1-year manufacturer's warranty, covering OEM hardware issues. If you feel you have an OEM hardware issue, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Pros mentioned:
    Backlit keys, Processor

    Rated 5 out of 5 stars

    Terrific Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Really fast boot-up and site connections. Keyboard can be backlit when needed. This Lenovo worth every cent. Previously had ASUS, Sony and a much older Lenovo and this model with AMD instead of Intel beats the others hands down.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the performance of the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Cons mentioned:
    Microsoft word, Windows 10

    Rated 4 out of 5 stars

    My new Lenovo computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Windows 10 and its quite an adjustment from windows 8.1. I had to order a help book. My biggest disappointment is the fact that there are no word programs comparable to Microsoft Word 2007, the program I did use. Microsoft offers advanced programs such as Word, Excel, power point for over $100. Why do I have to pay so much more after paying $599 + for the computer? I had a very difficult time signing up for a Microsoft account because it did not want me using firefox for my browser. Its not easy using this computer. It was recommended by a friend that had one who works with computers.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues using your new Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. Microsoft doesn't recommend Office 2007 because they no longer support it (support ended October 10, 2017). There are no more bug fixes or crucially security fixes for Office 2007. Here is a link to instructions for installing Firefox as your default Browser on a Windows 10 Laptop:  https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows Lenovo

  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Perfect Home & Student laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best value laptop after all the research I've done. The AMD Ryzen processor is elite as-is, but for my excel workbooks and online researching, it's a significant upgrade from the i3 and i5 processors. The screen brightness & contrast needed to be manually adjusted, but the Full HD res and wide-screen view allows me to see so much more than a standard money-saver laptop. Im 100% satisfied with this laptop and Absolutely recommend it to others looking for computers in this price range!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the performance of the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the right size for my desk. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    College, Gaming

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first windows computer in a long time. I have to say, I'm impressed with the quality. I purchased it for college and light gaming. It excels for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    IT Tech APPROVED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an IT Technician, I am always looking for a solid computer fit for my needs. Needless to say, this computer lives up to my expectations. It's fast, an amazing processor with excellent graphics, suits my needs for personal work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Double Quotes key and number 7 not working.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer worked well for about 6months and still for the most part runs like a champ. However, the double quotes key and the number 7 seem to not work, its not all the time but it usually take about 8-10 presses on each key to get it working normally each time. I checked the keys for physical problems like breaks nothing is wrong. The current solution online seems to be switching the keyboard to English, this does not work. Lenovo please make a update of some type of patch if it is a software problem. The laptop has never been dropped or anything of that nature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the keyboard functionality of your Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. As you point out, this issue may be due to the keyboard configuration settings you are using. See if this video shows a solution that will work for you:  https://www.instructables.com/How-to-Fix-Double-Press-Apostrophe-and-Quotes-in-W/. If this does not fix your problem, now check to be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers to this latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Affordable price

    Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another laptop that wasn't overly expensive and found this one. Now that I found it, I'm impressed that it's better than I thought it would be.

    I would recommend this to a friend
  • Cons mentioned:
    Documentation

    Rated 4 out of 5 stars

    NEW COMPUTER PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, wish there was more info on how to set it uo though.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 5 15 Laptop model number 81YQ0008US ships with both audio as well as on screen step by step instructions for the initial setup and activation of Windows 10. To learn your way around Windows 10 further, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. Lenovo

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Nice computer for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads quick. Uses a fingerprint scanner to unlock. Perfect for college students. Can even game on it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the features and performance of the IdeaPad 5 15 meets your computing needs so well. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use and your workload. Lenovo

  • Rated 4 out of 5 stars

    Best value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a ton of research. This is best value as far as laptops go. I don’t think there’s anything this good in this price range.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the value, features and performance of the IdeaPad 5 15 meets your computing needs so well. The Lenovo IdeaPad 5 15 laptop, ships with the powerful 6-Core AMD Ryzen 5 4500U processor, supported by 8GB DDR4-3200MHz RAM and a 512GB solid state hard drive. This Processor has a base speed of 2.1GHz and a Turbo Boost speed of up to 3.7GHz. The laptop has a LCD w/LED Backlight (Anti-glare) screen, with a resolution of 1920 x 1080 (FHD) and a brightness level 250 nits. This configuration is good for many of today's most demanding programs, browsing the internet with multiple tabs open. Lenovo

  • Pros mentioned:
    Backlit keys

    Rated 5 out of 5 stars

    meets our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be what we needed...basic laptop like the back lit keys

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    No Backlit keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not come with a backlit keyboard despite the specs saying it does! I was really excited to get a laptop with a backlit keyboard for the first time and now I'm disappointed. If having this feature is important to you, stay away from this model!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US does have a backlit keyboard. To turn on the backlighting, hold down the Fn key and at the same time tap the spacebar. Lenovo

  • Rated 4 out of 5 stars

    Fast, light and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very please with this purchase. I would say it is a good value for what I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight, sleek, easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek and light weight. It’s easy to use and seems to be very good quality. Sale price was excellent.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop. We are pleased to hear that the value, features and performance of the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the salesman! Knew inventory and helped me order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenova , reliable and won't break the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this lap top a few weeks and it is fast enough to do my eveyday searches

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the value and performance of the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good buy. Affordable and easy to use. My first Lenovo labtop I ever bought.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 5 15 Laptop, model number 81YQ0008US. We are pleased to hear that the value and performance of the IdeaPad 5 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - easy to set up, great online and in person service.

    I would recommend this to a friend
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