Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $939.99

Customer reviews

Rating 4.3 out of 5 stars with 11 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Cnc, Display

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my CNC machine and this was perfect. I love the versatility and the display. I have no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Not reliable, Poor customer service

    Rated 2 out of 5 stars

    Computer will not start

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer on 1/4 and everything went well, until it would not start. two weeks later I brought into the geek squad and they got it working. It worked well and I was happy with this computer until again it would not start. I called the geek squad to return this computer for another, but they told me that this computer was not available. I had them refund my money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MichaelM, we are sorry to hear that you encountered an issue with your Flex 5 16. In the future, should you encounter an issue with your Lenovo device, we recommend reaching out to Lenovo Tech Support at this phone number to work with a representative to resolve your issue: 877-453-6686. Lenovo

  • Pros mentioned:
    Media assignments

    Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop it is enough to do your basic media assignments for school

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the bees knees! Love the touch screen option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance. Has everything i want in a laptop. Backlight keys, touch screen. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how this laptop would stack up against the competition. I mostly needed a 2 in one with an accurate stylus for drawing. I am very pleased with this laptop pared with the Lenovo Stylus 2.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep mode issues

    Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceable at best. Struggles from time to time with streaming music, and also occasionally won't come out of sleep mode. I regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BenjaminY, we are sorry to hear that you have encountered an issue with your Flex 5 16. In advance, this is a lengthy response, however we want to address your pronouncement completely. To help resolve your issue, first, we recommend checking for updates through Windows Update settings. These updates can help resolve issues from operating system bugs to driver software improvements. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Quality A+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Lenovo product! Best Buy is always a great place to shop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had time to discover all the "bells and whistles" and expect to be delighted when I do. So far, so good with this computer. It came highly recommended.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5! We are glad to hear that this Flex 5 meets your needs. Lenovo

  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, happy with the purchase that was made.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5! We are glad to hear that this Flex 5 meets your needs. Lenovo

  • Pros mentioned:
    16gb ram, Ryzen 7 processor

    Rated 5 out of 5 stars

    AMAZING FOR UNDER $1000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For under $1000 you get a powerful Ryzen 7 processor, 16gb of ram and 512gb of ram! A definite buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Flex 5 16. We are pleased to hear that the value, features and performance of the IdeaPad Flex 5 16 meets your computing needs so well. Lenovo

  • Customer reviews from lenovo.com

    User rating, 4.4 out of 5 stars with 45 reviews on lenovo.com.

    See all lenovo.com reviews
Sponsored