Customer Ratings & Reviews

Runs for everything I’ve wanted and isn’t to loud and doesn’t really overheat

I DO NOT have this computer and the process to get it was HORRIBLE! The 1st time I went into the store, it was NEVER ordered. The 2nd time, it came in a box that was so damaged, I could literally see the computer while the sales Associate was still holding the box, unopened. He even made the statement, that they could check it to make sure it was ok and I could still take it! When I told him to reorder it, he attempted to open a new Progressive lease and wanted me to pay again. I then told him to remove the computer from my account! I’ve never had any trouble with my leases thru Best Buy, however this was very DISHEARTENING, to say the least. I had a freezer that was never delivered as well and they opened a new progressive account which has me paying for 2 separate accts. that’s costing me more money!

Got it for my little brother as a Christmas gift and sadly he said it doesnt run good every game he trys to run at low settings it stutters or lags which is absolutely horrible and he has it plugged into the charger at preformance mode also like other people said in the reviews the touch pad for the mouse has a mind of its own lol its glitchy and has a delay going to be returning it tomorrow.

Ordered the laptop, waited a few weeks, “couldn’t take this long” I thought. I call and they said they lost it in shipping and that they cannot replace it, got a refund but no computer.

I ordered this laptop, paid for it and my order was canceled without notice. Now same laptop price has increased from what the price was. This is grossly unfair

This laptop keeps crashing. It freezes very often. I always have to turn it off and on. It’s annoying

Works great. Purchased for video editing not gaming. Processing speed is good for non-professional editing. Graphics is the best I have had for video processing as a beginner.

I haven't had this laptop for very long, but so far it has done everything I've asked. It works great as a gaming laptop, but also works for internet streaming and work. Solid all around

Great laptop works and runs for most games it’s not the best tho if your looking for max settings but it’s good for the price

Excellent product for the right price I didn't actually expect to buy it that day, but the offer was too good and the decision was easy.

Awesome laptop very happy. Professional service and friendly.

Is an excellent computer o love the quality I loved that is light enough to carried and is very powerful!!

Runs great and speed is great. My grandson loves the computer.

I was very excited to get this laptop, it was great price during the holidays. However, the computer did crash the first day I had it. After two weeks, it would not turn on. There was no charging light indicator and I tried multiple chargers. I called Lenovo support and troubleshooted with them. I asked for an exchange, and they could only offer a refund or send for repair. I have normally had other Lenovo laptops in the past and never had a computer die. If you notice weird signs in the beginning, you might have a defective unit as well.