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Customer reviews

Rating 2.5 out of 5 stars with 4 reviews

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25%
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Broke after 3 months

    Rated 1 out of 5 stars

    Broke After 3 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 monthstrips aND half a day the laptop broke. Nothing but Grey screen, I have to figure out how to get this thing fixed now

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We recommend you call the Lenovo Tech Support line at 877-453-6686. lenovo

  • Cons mentioned:
    Slow, Wrist rest

    Rated 3 out of 5 stars

    Sturdy computer, completely SLOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer so I could complete my Masters degree online. Within the first week (and ONLY using it for school work), it was so slow that I took it back to BestBuy. They kept it overnight-I had Geek Squad-and checked everything. They even uninstalled and re-installed my Webroot, but that didn't help. I went to look at the display model, which worked just fine-really fast, no lag. But my laptop is STILL super slow! It takes many seconds to change a webpage or even to click on the 'internet' button and have a page pull up (+15 seconds). I will never buy a Lenovo again. So unhappy! And BestBuy said they can't do anything to make it faster! I only use this laptop for school-writing papers and taking proctored tests. Nothing has been downloaded-I only save my coursework. Absolutely frustrating!!! Also, when you rest your wrists on the laptop, there is a small lip that digs into your wrist. Makes typing very uncomfortable, especially with those long papers I need to write. On the plus side, laptop is quite sturdy. I enjoy that it's compact and easy to use.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Please keep in mind, this system is an entry level, light use system, with its AMD A6 processor. With regard to the issues you mention with your device, there may be driver updates for your specific system. Follow the link below to look for new driver updates for your specific system. Use the "Update Your System" feature to be sure you get all of the BIOS and drive updates for your specific device. As always, be sure to create a restore point on your system before you make any changes. You can do this by just typing "restore point" in the search window within Cortana and follow the link to create a restore point. If the problem persists, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:
      https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e575/20h8/20h8000hus?linkTrack=Homepage%3ABody_Search+Products&searchType=5&keyWordSearch=20H8000HUS lenovo

  • Cons mentioned:
    Slow, Useless

    Rated 1 out of 5 stars

    Infuriatingly, insanity-inducingly SLOW!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the fact that it said it was appropriate for school work and light internet use, which is all we use it for. I have NEVER seen a computer this slow. It is USELESS.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system, with its AMD A6 processor. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. This device has the latest WiFi capability, with 802.11AC connectivity. If your requirements fit this profile, this device is a good choice. Be sure any programs you install on this device are compatible with Windows 10 and this specific model's configuration. lenovo

  • Cons mentioned:
    Short battery life

    Rated 5 out of 5 stars

    great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is the only thing that is bad! 2 & 1/2 hour life

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo ThinkPad E575 laptop. The normal battery life on this model is 5 to 6 hours, depending on the work that the system is performing. Be sure you have no unwanted programs running in the background, draining the battery. Additionally, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. lenovo

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