Customer Ratings & Reviews
- Model:
- 81TD001YUS
- SKU:
- 6388041
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the responsive touch screen, ease of use, and lightweight design as significant advantages. Positive feedback also frequently mentions strong performance and good battery life. However, some users reported issues with the device overheating and occasional excessive fan noise. A few customers also commented on the price point being higher than expected.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Hard drive
Terrible customer service !!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive crashed after buying in brand new only a few months after purchase. Product was returned to Owings Mills store to try to retrieve data. Geek squad rep told me the next day that they’d have to send computer to “corporate l” in Kentucky in order to retrieve date . He told me that there would be no charge because the computer is still under Best Buy warranty . After nearly 6 weeks of waiting for the computer to be returned I get an e-mail form Kentucky saying they Received the laptop but will charge me for data retrieval . I refused service because I was told I wouldn’t be charged . They mailed it back to Owings Mills store . I went to pick it up and it was damaged !! The power button was broken and it would not turn on . I wasted 6 weeks and lost all my data due to Best Buy INCOMPENTENCE . None of the Best Buy staff members even attempted to apologize to me or admit any fault or even sympathize ! Terrible customer service overal
No, I would not recommend this to a friend Hard drive dead.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harddrive dead in less than 2 years. I cannot retrieve anything back. So technically you lost $1200 in less than 2 years.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Crashed/Blue Screen of Death 9 times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned just over 3 mths. Thank god bought extended warrenty. The pc overheats when plugged in usb C drive, not regular usbs and fan is failing making loud noises. Crashes happened during work. So upset. Took 9 hours multiple hang ups with Lenovo support staff and this was the upgraded staff. Finally got a supervisor escalated. Lenovo contracted repair coming 9/22020 to replace the motherboard. Ill let you know how that goes and what else is failing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear you had this experience with your Lenovo Yoga c740. We appreciate your patience in regards to this matter.
- Cons mentioned:Hard drive
do not buy Lenovo, absolute junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a lenovo and barely use it for a year, the motherboard died. And this is my second lenovo, used it for 3 month, suddenly black screen and hard drive is dead. I have to send it to data recovery to get my data back. I would never buy a lenovo again in my life.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Yoga C740-15. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Hard drive
Hard drive failure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard drive failed after only 5.5 months. I had bought the total geek squad protection plan. However, the customer service at the geek squad in White Marsh, Maryland is horrible. They are unprofessional and not knowledgeable about anything. This is the second computer I have bought in 6 months from this location with a “hard drive failure.”
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15, model number 81TD0005US, ships with a 512GB plus 32GB Intel Optane Memory H10 with Solid State Storage, with no moving parts to fail. Be sure any software you installed is compatible with Windows 10. incompatible software can cause a memory failure on a solid state hard drive. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Touch Screen Stopped Working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this computer for 4 months, the touch screen suddenly stopped working and then the fan started making a loud noise. I contacted support and they wanted me to send it in; that sucks but ok I’ll make do for a short time. Turns out the part they need isn’t available and the service won’t be completed for another MONTH. They’ve had my computer for 3 weeks already! Don’t bother with this piece of junk, everything you need to do will be put on hold for 2 months. My work is on hold and I have to use my 8 year olds school computer to get my school work done.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that resetting the computer back to original factory settings may correct the issues you describe. Here is a link to instructions for restoring a Windows 10 computer back to original factory settings: https://support.microsoft.com/en-us/help/4026528/windows-10-reset-or-reinstall. Once you have restored the computer, test the touchscreen. If it is still not working, be sure you have the latest version of Windows 10 installed on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. As you reinstall your programs on the computer, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Pros mentioned:Speed
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this laptop and it has problems from the moment I turned it on. When I turned it on it was lightening fast I have had it only for one month not even and it keeps freezing, blacking out the top row on the screen and just not even working right. I am only working on sharepoint and save everything to a hard drive and now the computer is slow and stops me from doing work.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. The Windows 10 Operating System within this laptop should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Returned because of flickering screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this laptop a total of 3 days. The first day, everything was great. The second day, we started to notice an occasional flickering. By the end of the third day, it was every few seconds intermittently. While rebooting, the bios screen was flickering too. Tried the updates that Lenovo suggests and nothing seemed to fix it. After researching, we found that this is a common problem for the older c730. We just returned it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. Windows 10 should not cause any screen flicker. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Hard drive
Do not purchase, trust me.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for the first seven months of using product. Deteriorated quickly from there. Issues with hard drive, then the fan unit, now the graphics card. Have had to send in for service twice and will be sending in a third time. Don't let good reviews fool you.
No, I would not recommend this to a friend Lasted 2 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this laptop until on the 3rd day of owning it, it wouldn’t turn on. We tried everything but it had totally shut down. What a waste! We have always had HPs but wanted to try Lenovo... needless to say I returned this immediately and am going to order another HP instead. I would say bad apple but I have seen the same scenario in some of these reviews which leads me to believe there could be a bigger issue.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Yoga C740-15. It is possible that resetting your computer back to original factory settings will correct the issue you are having. Since you can not boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom, right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Lenovo Yoga C740
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible computer I purchased for my daughter who is a freshman in college and it always locks up on her with a blue screen and says it's overheating. Called Lenovo and got nowhere I had to buy an HP today and spend another $1100.00 not fair.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had an issue with the Windows 10 Operating System on your Lenovo Yoga C740-15. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Buyer Beware. Please read for your own benefit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has over 500G of storage space. Too bad 475G is on the local D drive. The C drive has 53G which is mostly taken up by the system. Once you add office a couple apps you are in low storage purgatory. I has a consultation with a Geek Squad agent and that led nowhere. Thank goodness I was able to return it before the 15 day expiration and got another one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Yoga C740-15 ships with a 30-day trial of Microsoft Office 365 already installed on the computer as part of the Windows 10 Operating System. If you have installed an additional copy of the software you are causing a conflict with two copies of the same software running at the same time. Additionally, be sure any other software you installed is compatible with Windows 10. As stated, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Poor Customer Service from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Laptop on 7/24/2020 (in Store) with an estimate delivery day = 8/4/2020. Until 7 follow ups via email and 3 visits to the store the computer arrived on 8/21/2020 a total waste of time in these critical times of COVID. The Sales Person never indicated at the point of sale that the Laptop will take too long to arrive, thus creating incorrect expectation to the customer. This Laptop is critical for College first day where classes started without the Laptop.
No, I would not recommend this to a friendBestBuySellsCrap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible computer. Stopped working in 2 years. Bought 3 year extended warranty protection plan through Best Buy and have been in call outsource hell for 4 hours on the phone and everyone passes the buck and transfers me in an endless cycle of incompetency. Also computer got serviced 4 months ago and same problem reoccurred. Doesn't start and doesn’t charge
No, I would not recommend this to a friendDONT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and half old, the cooling fan is failing. The thing makes all sorts of noise. Purchased extended warranty through Lenovo submitted requests for repairs as it was their highest warranty plan where they do onsite repairs. NO CONTACT OR RETURN CALLS JUST CLOSED REPAIR TICKETS. $1200 NEW WHEN BOUGHT AND ITS A 1200 PAPERWEIGHT NOW. VERY DISATISIFED.
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, horrible, horrible. I purchased this computer a year and a half ago. I started making a whirring sound and when estimated they told me the mother board, the fans, and the heatsink needed replacing. and they would be please to fix it for only $888. When I tried to call Lenovo, I treated very rudely and told there was nothing they were obligated to do about it.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Not a good one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over heat all the time, the fan is making really loud noise
No, I would not recommend this to a friend NO CHARGER. CHARGER IS ESSENTIAL!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Visitor (01:04:30 GMT) : I went to get my laptop and it says that NONESSENTIAL PARTS may be missing Visitor (01:04:55 GMT) : Do you consider a charger a essential part??? Visitor (01:05:43 GMT) : The box is missing, and everything else, I understand. But the charger??? I had no HELP from BESTBUY. I don't even know if it works...
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and Heavy. Screen jumps and when keying it will not always put on screen what you typed and will space when not called for. My 8 year old Dell with i3 operates quicker and better. Only good point Well there is not any. Regret this purchase for sure.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the performance of your lenovo Yoga C740-15. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Horrible out of the Box experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop. I recieved this laptop 12 hours ago and just turned it on. Wifi card did not work right out the box. (For a $1000 laptop, that's insane). I called Lenovo for resolution and was transferred a few times because they did not want to deal with the issue. Can't wait to return this item. Everyone please stay away from this item !!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues connecting your Lenovo Yoga C740-15 laptop, model number 81TD0005US, to the built in 5G, Wide-Range/High Speed 2x2 802.11AC WiFi. Since you can not connect to the internet for Over The Air updates, resetting the computer back to original factory settings and letting the system go through its own update process, may correct the issue for you. Here is a link to instructions for resetting your computer back to original factory settings: https://support.microsoft.com/en-us/help/12415. If the issue continues, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686.