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$999.00

Customer reviews

Rating 4.3 out of 5 stars with 116 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 116 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in 450 square foot room, Not as quite but better than cheaper models. Won't wake you at night coming on.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work everting fine!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Lg Window unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Would recommend. Cools in a BREEZE! Would big

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ……………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cooling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but even when I clean the filters it still says I need to… not sure what that is about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Window Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit that’s been going a strong for a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    window ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good it was worth the money cools my hole rv even on really hot days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Excellent product! Silent!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this ac! Fantastic and a must have for hot days!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second one was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one that pulled a low refrigerant error code after a week, which I am told is not uncommon. Returned it to a store and bought a second one online, which is working very well.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, John. Thank you for sharing your experience with us. We understand your inquiry regarding the refrigerant error on your initial LG 14,000 BTU DUAL Inverter Smart Wi-Fi Enabled Window Air Conditioner and are glad to hear your replacement is working well.
      https://www.bestbuy.com/product/lg-14000-btu-dual-inverter-smart-wi-fi-enabled-window-air-conditioner-white/J7G5655KPT
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Getting chilly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well..installing was easy.. wifi works great and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Best ac unit for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. One the best I have owned. Everything is as it's supposed to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item. The packaging from LG is idiotic and has the supplied hardware bashing around loose inside the box, damaging everything it come into contact with, including the aluminium fins. LG should be embarassed that something so obvious to even the most dim-witted individual was overlooked. You will never receive an undamaged unit with the way they package it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with the LG Air Conditioner (LW1522IVSM) model. We understand the importance of receiving a unit that arrives in the condition you expect. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to report the damage. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.

      To help you move forward with your installation, one helpful step is to inspect the front coil area and gently straighten any bent fins using a fin comb or a soft, flat tool, which can improve airflow performance if the fins were affected during transit. For more guidance, visit https://www.lg.com/us/support/product/lg-LW1522IVSM.AT1AUSL. We’d be glad to take a closer look at what happened with your shipment. Please send us an email at [email protected] so our team can assist you directly. ^Juvy LG

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Chillin!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Easy hook up to wall outlet. Feels very very good!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit exactly into the space and works well. Nice to have a remote control

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great products Everything is Great and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cold ac no longer hell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold air in my whole 1500 sq ft mobile home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool AC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AC unit! Easy to use and can be controlled via mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very fast delivery, they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with energy saving features. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing I bought all year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely wonderful air conditioner, I have a very large open space with vaulted ceilings and I wasn’t sure how well it would do when I bought it but simply put, I can’t believe what this thing can do and how quiet it is. All together I couldn’t be happier with this air conditioner.

    I would recommend this to a friend
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