Customer Ratings & Reviews
- Model:
- LW1424RD
- SKU:
- 11679901
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Bad experience...twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst window air conditioner that I have ever had the misfortune of buying.....twice. Had service come out on the first one....it was almost brand new. The compressor was dead. Replaced it with the same model unit. I mean, its a great brand right? I couldn't get another bad unit....right? Well, unfortunately the current unit was delivered the end of last October and it is NOT WORKING. Just fan with an occasional compressor sound, but not cooling.
No, I would not recommend this to a friendDon’t buy LG AC Units
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I had purchased this. All systems ran fine except for the fan. The ac unit was delivered to me broken by Best Buy, the box was banged up, and after I had installed it, it tried to run, but the plastic fan was broken. Best Buy said they’d replace it, but why am I going to get another LG Ac unit, with a plastic fan that will probably break again. I have not yet found what I’m looking for. Don’t buy AC units from Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JamesJ. Thank you for sharing your experience with us. We understand your concerns regarding the broken fan on your LG LW1424RD air conditioner. It seems that the issue may be related to the delivery condition, and we recommend reaching out to Best Buy directly for assistance with the replacement or return process, as they handled the delivery.
https://www.bestbuy.com/site/lg-14000-btu-window-air-conditioner-white/6585602.p?skuId=6585602
Please feel free to contact us via private message on Social Media @LGUSSupport if you have any questions or need further assistance regarding your unit. We're here to help!
—Renzo
Not impressed and haven't installed it yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unboxing, wanted to check out how front went on unit. Tryed as I could, the front will not snap into place. Seems like the left side place where a screw will go to hold it on sticks a little too deep. It touches the plate the screw will go into about one eight of inch before bottom clip aliens with hole for it. Guess I will be putting a screw through the side of cover to hold it in place. Just not very good craftsmanship on LG's part.
I would recommend this to a friend
