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Customer Ratings & Reviews

Your price for this item is $639.00

Customer reviews

Rating 4.4 out of 5 stars with 38 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the 18,000 BTU 1,000 Sq. Ft. 230V Smart Window Air Conditioner's cooling capabilities and quiet operation. Many appreciate its efficient cooling performance and energy-saving features. Positive feedback also highlights the unit's ability to cool larger spaces effectively and quietly. Overall, the air conditioner receives praise for its strong performance and quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Lg smart a.c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. The measurements are on pount and the unit itself blows nice cold air, minimal sound, and the air flow gets all corners of my house. I have a 2 bed one bath and i can feel the cool air throughout my house. If your hestitating....dont! Get his unit and get the geek squad warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    LG 18000 btu dual inverter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 15000 btu lg that got damaged and quite working bought this 18000 and it doesn’t cool as quick as the 15000 did I’m very disappointed. Our house is only 850 square feet and I thought getting a bigger unit would cool faster but it doesn’t. It’s nice that it’s quiet compared to the other one but that’s it. It was bent up on the inside by the coils but the housing was not bent so had to be bent at the factory not during shipping. After running all afternoon it mad it to 79 degrees in the house when it was 101 outside and now it is 77 in the house and it’s 74 outside. Our 15000 kept it 72 in the entire house I should have just bought the same one again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Russell! We are sorry to hear that your LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner is not cooling properly! You mentioned it was bent up on the inside by the coils; rest assured that help is available to you through our LG Support page, https://www.lg.com/us/support, or by sending us a private or direct message via Facebook or Twitter using the handle @LGUSSupport. We will be happy to look further into this with you! ~Rita LG

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Trouble out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get this AC working it works well and quietly. Out of the box tho, you had better be crafty. Spent 2 hours setting it up, then turned it on the first time and the fan sounded like something was caught in it. Very slow, and sounded like the actual fan was broken. I called Geek Squad, who were no help aside from "We can have someone pick it up. Someone will call you in 10 business days" So, I popped it out of the case to take a look. It turns out that the O ring that holds the fan to the spindle was never installed properly. The fan literally fell off inside the machine. After messing with it for an hour, I got it to work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency, Noise level

    Rated 5 out of 5 stars

    Wonderful AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC! Quiet, cool and efficient! Almost cools my entire house

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase again. For a wall unit, it is smooth sounding and not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Noise level

    Rated 5 out of 5 stars

    Wife loves this PRODUCT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does the job and QUIETLY. Energy saver mode is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Reasonably quiet and is cooling our large Florida room very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Summer home AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet it’s hard to tell it’s running! Cools whole house quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet but yet powerful. Also, love the sleek look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    A solid purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this baby a month, but, so far, I am extremely happy with it. It cools quickly and efficiently, and hums quietly along while doing so. It also looks unobtrusively good. Highly recommended!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the positive review for the 18,000 BTU Smart Window Air Conditioner. #LifesGood when you can expect exceptionally great cooling performance from your modern looking, efficient window AC unit. Enjoy! Please don't forget to clean the filter often to keep your unit running at it's peak performance! ^Chris LG

  • Pros mentioned:
    Energy efficiency, Noise level

    Rated 5 out of 5 stars

    New Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but I haven't had it that long so only time will tell. Keeps my living room and dinning room nice and cool. Its also pretty quiet which is a plus. Haven't tried the smart app yet, I just use the remote. I like when it tells me when the filter needs cleaning. It also has an energy saving function. 5 out of 5 so far. Hope it lasts me a while.

    I would recommend this to a friend