Main Content

Customer Ratings & Reviews

LG - 2.1-Channel 300W Soundbar System with Wireless Subwoofer - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1969 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,969 Reviews
  • Rating: 3 out of 5 stars

    Faulty?

    Posted
    Brianna
    • My Best Buy® Member

    I purchased this during black friday. Once I got it plugged in and going everything seemed fine until I started fiddling with some home consoles, namely the PlayStation 4 and the Nintendo Switch. I wasn't quite able to get to the bottom of the issue but I'm hoping that doing an even exchange and bringing home a new one will fix the issue. The issue I seemed to be experiencing was that the soundbar was having problems playing high pitched tones specifically from the menus on both the Switch and the PS4. So, for example, the key tones whilst navigating the menus on both systems would play a distorted tone from what it actually should bne playing. Yet when I would scroll across on the menus to get a bunch of tones all at once it would play them just fine. Meaning if it was a continuous stream of data being sent to it, it would be okay. Something akin to watching TV or listening to a song would work just fine. So I'm guessing that the soundbar was having problems picking up very fast short loud pitches and I'm hoping that it was just this particular unit that i recieved and that it isn't some actual issue with this soundbar. If it is then I'll just get a different kind but I was really hoping this one would fit my needs. If you're looking for a soundbar for your home theater then look no further, the quality was great but it failed to meet my expectations. If you're looking to get every single bit of sound detail out of your piece of hardware then I can't quite say this will meet your particular needs because from my point of view it has problems picking up smaller sounds that in actuality are very loud and obnoxious to the human ear. I guess the hardware has problems processing a fast button tone. Or I was just unlucky and recieved a faulty one.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We apologize that this particular soundbar wasn't able to meet your expectations. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook  https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH LG

  • Rating: 5 out of 5 stars

    I am super impressed and borderline obsessed!

    Posted
    Butterflieskiss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I did a bit of research before deciding on a soundbar and knew nothing about them prior to my purchase. Our television would have super quiet dialogue and then suddenly sound like it was full blast with any other noises without touching a single button! I read that there were 3 settings on this (voice, cinema, and bass blast) to help remedy the issues my television was having, and to seal the deal for me the unit was on an amazing sale! I could not be more impressed by the sound quality and output that this soundbar and sub provide!!! It sounds like we have surround sound somehow, which is unheard of from a single front speaker/sub combo! Our living room is not exactly small, so you really get a lot of bang for your buck out of this unit! Another thing that really added to the wow factor for me was the fact that an optical sound cord was included in the box! It seems that necessary cords are never free with products that require them anymore, so this was a definite plus!!! Set-up was a breeze and changing between devices (like hooking the soundbar up to my phone during afternoon study sessions and changing the unit output settings back to play television audio at night) is as easy as pushing a button on the remote! LG did a fabulous job with the execution of this product hands down!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good sound! Limited connections, but solid!

    Posted
    John
    • My Best Buy® Elite Member

    I got this on Black Friday, which seemed like a good deal because it was $120 before tax and the "normal price" was $279.99. I have actually seen it at the store for the higher price, so it's not one of those bogus normal prices. Anyways, I used this with my new Samsung NU8000 TV and it works great. In fact, sound started coming out of the soundbar as soon as I plugged it in! While the sound quality is good, the subwoofer is a bit weak, but you get what you pay for. If you want a BIG sound, you might need a $400-500 soundbar or speaker system. The remote is good, and it should be, because you might have trouble controlling the volume with your TV remote because there is only an optical audio cable connection (no HDMI for HDMI ARC or other connection). However, I was able to connect to the soundbar via Bluetooth and control it via my TV remote in that way. Unfortunately, I noticed that the Bluetooth connection needed to be re-established quite often. I am not sure if this is because of the TV or the soundbar. However, it's better than nothing, as I had read online that a soundbar with only an optical connection could never be controlled via TV remote. I hadn't tried to use the soundbar remote to control the entire TV, but I'd rather not since I like the size, shape and features of the TV remote.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound and price but comes with gotchas

    Posted
    Simon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, I have really enjoyed the sound quality especially considering the price. The only downside with my current TV is the built-in speakers - this has completely solved that problem. There are some drawbacks as I've noted below, which made me wish I could do 1/4 stars (3.75). However, as a complete package, setup was a breeze, price was awesome and sound is nice! Pros: - Sound and the bass is solid for tv, movie watching, and music streaming - Setup was a breeze. I even used the digital optical cable as I don't have an LG, nor bluetooth tv - Bluetooth streaming is convenient and just worked (my phone instantly detected the device) Cons: - As others have noted, lack of any kind of volume display panel leaves me wishing at times I would have gotten an upgraded version with LCD panel. You don't think much about it, but when streaming music or something, there's no volume level (even a old school volume scale of 1-10 would be better than nothing) - Volume up and down "steps" are pretty big. Goes from almost loud enough to too loud. No in between. Would be nice if it had more granular control over volume.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent soundbar system

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had pretty low expectations for this thing. I bought it on Black Friday for a total steal, but even then thought that it would only be marginally better than the speakers in my new Vizio TV. Boy was I wrong. This thing BOOMS. My four-year-old son loves to feel the subwoofer shaking the house (though I endeavor to be careful with his hearing, as you should!). The quality of the audio is great. You're not going to get $2000 worth of audio quality out of this thing, but you'll certainly feel more immersed in whatever you're watching. The subwoofer produces loud, foundation-shaking sound, so I've had to tweak the audio to keep it down a little bit. From a visual perspective the soundbar is decent-looking. I've seen other sound bars where the audio level is shown to the user via LEDs that light up when the audio level is increased or decreased. This bar provides no indication of the current audio level which is sometimes slightly problematic as I want to be sure I don't turn my TV on and get surprised by blaring audio. I'd totally buy this again, though perhaps not at full price. If you can pick this up on sale, I totally recommend it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok sound, remote needs improving

    Posted
    Iflyfish28
    • My Best Buy® Elite Plus Member

    I never knew what a sound bar was used for, but when I saw them on sale for Black Friday at B.B. I decided to read the reviews and see what others had to say about them. I finally decided to buy two for our two TVs to help improve our listening of all shows and movies. I bought this LG and the other was a Samsung that was $20 more. What is missing on this LG bar is a digital readout screen that the Samsung has, which lets you see what changes you are making with the remote, such as volume level. With the LG bar, I can not tell what mode I’m in or get any indication that the remote is working except when I turn up the volume up enough to hear a change. Despite the sound being Ok, I think having a readout window showing the modes the sound bar is in, is a helpful feature when making adjustments and would recommend looking for that feature when selection a sound bar.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your feedback it is very important to us. I hate to hear that you are not satisfied that the soundbar does not have a digital readout screen. I can definitely understand how frustrating this situation may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 5 out of 5 stars

    Great sound!

    Posted
    Redsoxlaw9
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this to replace an old Sony 5.1 surround sound wired system. My fiancé couldn’t stand all the wires spread out around the room. We really cannot tell much of a difference in sound quality. The old system did have more options i.e. cinema, concert, drama, horror, etc. This system only has a couple of pre-programmed settings (cinema, bass blast) but it’s plenty for our home-use purposes. It was also significantly less expensive when on sale for the big game than the old system. Once we figured out the input button was actually the “F” button on the remote it was smooth sailing. My one beef with the product would be the overall lack of visual indication when changing the volume or other settings on the remote. It’s sort of a guessing game confirmed by what you hear when changes are made. But you really can’t beat this quality sound in an apartment or small home for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing sound quality

    Posted
    Sara0327
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This sound bar has amazing sound quality! I have it hooked up to my 65 LG 4K UHD Tv and the sound is phenomenal. It has a crisp and distinct sound with every show or movie you watch. You feel like you are immersed within the movie and are watching it in a theatre. I love the sleek look of it as well. It is not too bulky so it fits right in front of the tv on and entertainment stand or sits well alone. I would recommend this sound bar and not worry about upgrading to a bigger more expensive lg because they actually have just about the same sound quality. The only difference would be more speakers provided. If you are looking for just a sound bar and small speaker, this is the way to go. It does not disappoint!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    Twoputt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After reading the reviews and ratings, I thought it foolish to pass up the great savings at the sale price. It was easy to set up, but I have been having problems with the product. I bought an LG tv prior to buying this LG sound bar and thought it should be a great match. However, often after pausing the tv, the sound did not start until seconds later after the program began. I also noticed an occasional lag, as if the sound track did not match the show, as if I were watching a foreign movie. I had also hoped that I could marry up the remote with the direct tv remote, as I had done with the tv, however that didn’t happen. So now the number of remotes to keep nearby continues to grow. So, I’m somewhat disappointed in the functionality but somewhat satisfied with the quality of sound. I DO like the sound quality. Everything is very clear and the quality of sound is much better than that of the tv alone.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear that the soundbar just is not up to par. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rating: 4 out of 5 stars

    Excellent quality, but no mounting brackets

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's always difficult when you're comparing speakers in a loud, busy store, but this was an excellent price that we couldn't pass up, so we thought we'd at least try it. Once we brought it home and set it up, we couldn't be happier. Excellent sound range, and great control over base/SW. Also solved the problem of loud music to voice ratio in movies, particularly DTS movies. My only beef is that it does not come with mounting brackets, and the mounting holes are on the bottom. We ended up purchasing universal brackets from Target for about $40, which fortunately, I was easily able to bend 90 degrees so that the speaker didn't point straight down... Stupid! (If you do this too, just clamp the brackets over the edge of a table and manually bend them down with your hands; don't try to hammer, it will chip paint off, even with a rubber mallet, which I leaned the hard way on the first one; the second I just bent, and it came out perfect). This is the only reason I gave 4 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Soundbar/Subwoofer For the Price

    Posted
    SoundChaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this Soundbar/Subwoofer for my bedroom; I always like a bit more depth to sound than little TV speakers offer. I am very pleased with my purchase; very easy to set up (maybe a minute; 2 at the most) and they sound great. I especially like the sub; not that I like booming bass, but it fills in the total sound. The subwoofer is wireless (but is powered so you need to plug into a socket); I have it across the room from the TV in a corner. I also appreciate the auto on/off; as I usually set the timer on the TV to go off after I fall asleep. I also have it paired via Bluetooth with the Echo I have in the bedroom and t handles music nicely (I always use Pandora for online music). I have a big amplifier surround setup with my main TV (Denon amp) and this does not compare to the sound from that set up, but it is perfectly fine for the bedroom or a smaller room. Also, lately it seems I have been buying LG products, and I am very happy with LG.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Soundbar

    Posted
    Ani007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my first buying experience for a sound bar, as I never had one. I was skeptical about, whether to buy a brand who are leader in speaker and sound system. But then somehow I ended up buying this one on Thanksgiving by seeing the price and rating. Believe me my bet on this paid up well. There is no matching with this price and quality. Very easy to connect. As I connected and played for the first time with full bass with reasonable sound first my 2 year toddler was surprised and then he started dancing. I got something extra ordinary with just 120$. I would recommend anyone to buy this product. Only improvement area is they could have given a good manual on how to operate the different mode using the remote control.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not happy

    Posted
    Nikki
    • My Best Buy® Member

    I bought this as a gift for my husband for Christmas. He was super excited. But every couple of minutes, the sub woofer disconnects, the light goes out, and the sub woofer sound drops out. No matter what we do it won’t stop. After lots of googling, we saw another review where geek squad came out to replace the unit for another customer assuming it was a faulty piece of equipment. But the one they brought did the same thing. The sub sits directly next to the soundbar, so not having it in the right proximity is not the reason. I’m just glad I didn’t pay full price and got this on sale. I think I’d rather trash it as opposed to selling it. I’d hate to anger whoever were to buy it from me.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hey Nikki, thank you for your review it is very important to us. I hate to hear that you were not satisfied with your Soundbar Subwoofer purchase due to the Subwoofer malfunctioning. I can understand how inconvenient and frustrating this may be for you. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 4 out of 5 stars

    Not for me

    Posted
    Josh786
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Con-I bought this some I was told that it can connect to my existing AV receiver and give a high quality sound. However, if you can’t attach an optical cable for output from your receiver then the sound quality is not indifferent in comparison to our bookshelf speakers (not very old). Not having appropriate connectivity option defeats the purpose. Will not work with your existing home theater. Quality will be same as cheaper bookshelf speakers. Pro- it’s a very good speaker for those who have an old television where internal speakers do not support current HD audios and you plan on connecting directly to tv (no AV receiver). It is reasonably priced for the quality of sound you can get by connecting to TV via an optical cable or connect with your cell phone via Bluetooth. Pretty loud and crisp sound for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sound is great easy install.

    Posted
    Brendan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Hooking the wireless sub up the sound bar was as easy as plugging it in. I did have some issues with the sub cutting in and out during movies and games but moving the wireless sub to a different spot helped and no longer cuts out. I did have an issue with the sound modes cycling through themselves randomly but I got it replaced in one trip back to Best Buy. Since then I’ve had no issues and other than that the sound has always been great and was an easy upgrade from TV speakers. Different sound modes allow for different media sounds which is nice. The other thing to know is no wall mounting brackets came with it so if you plan to install it on the wall like I did you’ll have to plan accordingly. Also a S/PDIF cable did come with it about 4 ft long.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bluetooth Auto-connect, audio sync problems

    Posted
    brovery
    • My Best Buy® Member

    We had some trouble at first with the system auto-connecting (without any authorization) to my wife's iPhone. That appears to have been solved by turning off the feature, but now to connect to a mobile device we have to turn the feature back on, then back of again after, or it will interrupt the TV audio in the middle of a show. Very annoying. We also had some trouble with audio sync with our Roku Ultra. Although to be fair, it may be the Roku that's the source of that problem. I'll find settings that fix the issue, then the next day the audio is out of sync again. Other than those very annoying issues, the sound bar produces great sound. Much better audio experience than the native speakers on flat screen TV's.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to Install and use

    Posted
    Meghamoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for my parents as the speakers on their tv are blown because neither of them can hear well. I installed the sound bar and subwoofer in 5 minutes. The directions are clear and simple. I would give this 4 stars because the extra functions, like auto on and off, are not easily explained in the manual, so you have to download the digital user guide, which while easy enough, would have confused my older parents. So if that were simpler that would be better, but because it’s so easy to set up, use, and because I do love the auto on off function now that I’ve figured it out, it gets 5.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small package, great sound

    Posted
    BEWE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this on black friday so it was only $119 but it packs a punch. I also bought an LG TV so it syncs well, but it also syncs great with my phone. I do have trouble hooking it up to Alexa but I think that's because of the distance. I am using it in about a 300 sq. ft. room and I can't put the volume above like 15 before it's "too loud". This thing packs a punch and will be clearly heard outside and upstairs when blasting tunes or a movie. I wish it had some options for equalizer besides a few buttons. I am not obsessed with sound but I do like great quality and at this price this can't be beat. If you are between this one and the one without a sub, I would spring the extra cash and get the sub it makes a HUGE difference.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great soundbar

    Posted
    Biglen
    • My Best Buy® Member

    This lg soundbar is great. I don’t know what the fuss is all about. This thing almost set itself up. This thing sounds awesome and I Am very picky when it comes to sound. I have sub behind couch about 14ft away. It picked it right up and has not dropped sound. I think some of the issues is how you have TV set up. That was a little tricky but not related to sound bar. I have a Samsung tv, go to sound and select optical from menu and the remote controls soundbar and tv speakers shut off automatically. This bar is well worth the sale price of $129 or $149. This has some serious power. Love it 100%. The Best Buy kid sold me on this. The store unit was down so I didn’t get to hear, I went on employees reccomendation and bought it. Glad I did. Cape Cod Mass

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Sound Bar System

    Posted
    JD618
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This LG - 2.1-Channel 300W Soundbar System with Wireless Subwoofer works very well. It fills the void created by rear facing flat screen tv speakers. Has enough power to give an enhanced viewing experience, specially for action movies. Base sound is good for the price. Bought it on Black Friday 2018. Very good buy. Not to be confused with a 500 watt plus system! It will not blow you out of a room, but it serves its purpose. I’m highly satisfied with this purchase. Please note that if you wish to add wireless Bluetooth speakers you need to move up a few models as this one Does Not allow for it. Would highly recommend this system if you’re wanting something that’s budget friendly.

    I would recommend this to a friend