The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
Rated 5 out of 5 stars
Great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had it for a little bit, but I think it is great for us so far. I like the design and is compact to fit in our tiny space. Washer and dryer work well. Dryer does take longer due to it being ventless, but that’s ok! Hope it lasts us a long time.
Hello there, FabioP. Thank you for sharing your experience with us regarding your LG WashTower. We understand your inquiry regarding the dryer's performance not meeting your expectations. We are happy to hear the washer is perfect for your space, and we want to ensure the ventless heat pump dryer performs just as well for you. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-2-4-cu-ft-he-smart-front-load-washer-and-4-2-cu-ft-electric-dryer-washtower-wsteam-and-ventless-heat-pump-technology-white/JJ8VPZQRH8 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer and dryer is very good so far, and works very well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My machine leaks. It is also very slow, and dries clothes so poorly that I question whether it is actually energy efficient. The repairman who came to diagnose my problems called this model "cheaply made" and not very good. He said that he often had to make repairs on it. I am therefore returning my machine and getting something else.
Thanks again for your feedback, and we hope your next purchase meets your expectations. ^Juvy
Rated 1 out of 5 stars
Just dont buy - the dryer is useless
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its terrible. Even after 3 hours, a set of 4 towels comes out soo wet. The ventless dryer technology is completely useless. The customer service from LG is crap. Do nit buy this model.
Hi, Annie. Thank you for sharing your feedback regarding the LG Wash Tower (WKHC152HWA) model. We understand your concern about product that doesn’t meet your expectations, especially when you’ve invested time and effort into using it. Our aim is to provide reliable, high-quality products that meet customer needs.
We're here to help troubleshoot! Message us on social media @LGUSSupport, and our team will assist you with steps to ensure the dryer works properly. We'll also forward your concerns to improve your experience. ^Juvy