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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,765.99

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, adjustable shelves, and French door design of the 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System. They appreciate the amount of space it offers for food storage and the convenience of accessing items with the French doors. While some customers have concerns about noise and fingerprint issues, the overall positive feedback highlights the refrigerator's functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 488 reviews
  • Rated 1 out of 5 stars

    Compressor issues in LG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst fridge ever. Compressor conked out after 2 yrs of buying the fridge. The fridge was not cool enough. After complaining they came and replaced the compressor. Now again after a year, compressor has issues and freezer is not cold enough to freeze items. Very bad product. Will never recommend LG products to anyone. Will stay away from LG refrigerator in future.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Very small & impractical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good looking refrigerator. The doors open awkwardly & require a good push to close. It is a lot smaller than I thought. It is impossible for me to adjust the top shelf. My daughter and friend also tried without success. Disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love Best Buy, dislike LG.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 9 1/2 mos. ago, the compressor is gone. I thought LG was a good brand, I've already had 2 service calls on it. Live and learn I guess.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first French door purchase and I do not like. Shelving is hard to work with, not enough height for condiments in the doors. I do however love having the freezer on the bottom!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my new fridge today. Looks good I had 31 W to work with and fits just nicely. I"m having a little bit of trouble pulling out the middle shelf. I have the doors wide open with no walls nearby and still can't pull it out. If anyone can help me that would be great. Otherwise it is working great and it is quiet. Delivery Crew 1032269C were awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down the second day we got it, food spoiled , you had nothing to replace it with

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Don’t buy LG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years old and it’s dead. Obviously not a good choice.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Donna. Thank you for sharing your experience with the LG Refrigerator (LFCS22520S) model. We understand your concern about an appliance stops working, especially after just two years. Your feedback is important, and we take these concerns seriously.

      If you're comfortable, checking the power supply and ensuring the refrigerator is plugged in properly can be a good first step. Sometimes, issues with the outlet or power source can affect performance.

      We want to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you explore your options for resolution.

      Thank you for your patience, and we’re here to support you. ^Juvy LG

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great medium-size fridge with good features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked and looked to find a reliable fridge in this size to fit my space. I love the French doors and the big freezer w/ice maker at the bottom. This latter feature is great. This fridge is quiet and much more energy-efficient than the old standard unit I replaced. Some people have complained that it's loud but not so; only when it drops the ice cubes into the tray, but what do you expect? I turn off the ice maker after I get a full tray (and its big) of ice cubes. I like the LED lights; it's bright inside. For tall bottles, you have to make room by adjusting a couple of the door shelves, as you can't really put anything tall on the inside shelves. But, I'm OK with it. Even milk cartons now come with a screw-on. I had to buy a kit ($10 at Home Depot) to connect it to one of the water lines for the icemaker, but it was so simple--no plumber required. The stainless steel (only on its front, not sides) makes my kitchen look better. Over all a great fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things cold, bought during covid, never saw it in store… my KitchenAid broke, feels and looks cheap

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    This fridge is awesome and I'm picky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fringe replaced a kenmore elite side by side that had cost almost twice as much. It's twice as good as that kenmore which was a French door model with water and ice in the door. Not having the ice/water in the door isn't missed nor the water streaks that were always there. This fridge has 4 times the ice that fridge had. It has so much more space inside despite being quite a bit smaller overall. And I don't know I'd they updated this model but you CAN move the shelves one st s time and you DO NOT have to have the door open. This fridge is great and at this price can't be beat. And I'm picky.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    SET UP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFRIGERATOR CAN BE MANEUVERED SO EASILY AND SET UP IS A BREEZE..UNLIKE THE OLD ONES THAT COULD ONLY BE MOVED FORWARD AND BACKWARD,THIS ONE CAN BE TURNED, PUSHED SIDE TO SIDE AND FORWARD AND BACKWARDS..CAN'T STATE HOW GOOD IT IS YET,,BUT IT SEEMS TO BE WELL MADE.AND PERFECT SIZE FOR SMALL AREAS.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG fridge got delivered today, looks great, perfect size for my place. I had a very disappointing experience with the appliance repair place that was contracted thru pacific sales on my other fridge that completely died on us. so hopefully this is better, as we purchased best buy geek squad warranty. lastly the delivery people are very professional, helpful - moved my table and other stuff on the side. they called right on time and true to their timeframe. very impressed about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Amapola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! It has a lot of room for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m over the moon happy about this purchase!! True I went from fridge on bottom and freezer on top, I love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for 3 yrs now and has been near flawless. When first purchased, within the first week it would make a loud click few times a day but eventually resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality refridgerator. Plenty of space and the drawers can be set for fruit or vegetable storage. Keeps my veggies and fruit fresh for longer than a normal fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for our daughters new home. The delivery guys were great. They were friendly and very focused on getting the fridge in the house. It wasn’t easy for them, but they were very very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rating not about performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this based on 29ft depth without door. When it arrived we realized it is not flat in the back. It has a bulge that was not accounted for in the measurement. It won't fit my kitchen door of 29 and 1/2 molding to molding. It was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It fits the needs of our family of 5. Easy to clean and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge for water hook up was never removed. Didn't have it hooked up.

    I would recommend this to a friend