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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 333 reviews
  • Rated 3 out of 5 stars

    Nice refrigerator, but the craft ice tastes bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The only drawback is, the craft ice tastes odd. I can only describe it as dirty tasting. LG's response was to put the ice in a Ziploc bag. Not very helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Exactly what the Dr. ordered!!! LG has their act together. Well, they make a great product. So far my family is extremely pleased with this purchase!!! I would definitely buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Our new LG appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were really impressed with the utility, aesthetics and functionality. Unfortunately we are experiencing malfunction of the freezer. We have had to throw out our food on two occasions because the freezer never maintains appropriate safe temperature settings. We are requesting a new refrigerator.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service ,everyone at the covina store and the delivery people were help full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the InstaView door-in-door! So far, overall quality is what we expect from a premium-priced unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Counter sunk with plenty of room for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I set it all up and it emails me when it has an issue or needs something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already recommended to friends and family they are looking foward for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Appliance & Great use of Space. Love the amount that we can fit in this counter-depth Refrigerator. This is our Family's second purchase of this refrigerator. We could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOD ITEM, VERY GOD SERVICE, EXCELLENT CUSTOMER SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG-22.5 Cu.Ft. Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be installing this top of the line LG refrigerator in my new house during the month of March 2021. We are looking forward to using all of its unique features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Looks great also. Water dripping a little in water dispenser once you done using it. Otherwise works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps temperatures at just the right level, The door in a door feature is very convenient, The round ice cubes are a great way to chill a drink. Very happy with it>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on the LG because our other choice was Samsung and we did not approve of our latest Samsung refrigerator purchase. We had to give up on it, after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and all of the extras it comes with. Just hope it lasts longer than our last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good it keeps my food nice and cold highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, has all the latest tech and great features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great just wished the ice door interior shelves actually held something. Love the craft ice-maker as an extra bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, only complaint ... the icemaker could be a little larger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But deeper than old refrigerator both are counter depth. Perhaps the handles? Looks a bit blocky in the space but am hopeful the space is adequate

    I would recommend this to a friend
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