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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 333 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge especially the round ice and measurable water in door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It’s dependable, has awesome features and keeps our food cold and frozen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly impressed nor am I unhappy. It does it job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Kitchen Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this os a beautiful fridge, i prefer the larger size but our kitchen isnted designed to fir the larger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price / quality merchandise / delivered on promised date / stellar customer care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dawn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge, except that the shelves are not as deep as we were used to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped cooling in 2 years. Smart diagnostics reporting everything working fine, but it's not cooling at all. Requested a repair on the app, and it shows it's out of warranty... but installed just 2 years ago...

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Raleldor. Thanks for sharing what’s going on with your LG Refrigerator (LRMXC2206S) model. We totally get how crucial it is for your fridge to keep things nice and cool, especially when Smart Diagnosis says everything's working just fine.

      One easy thing you might want to try is resetting the cooling system. Just turn off the fridge at the breaker for about 30 seconds, then turn it back on. This can help reboot the compressor and sensors, which might do the trick even if everything seems normal on the diagnostics. You can also check out some cooling-related tips here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We’re here to help, so feel free to reach out by sending us an email at [email protected], and we’ll assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is exactly as advertised. Very good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance...highly recommend this item and store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’d 4-door French door counter-depth refrigerator looks really handsome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4Door French Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my new refrigerator is only for one month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG door in door ref

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love door in door design. Two icemakers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Fridge terrible customer services.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the customer service is absolutely awful. We were supposed to get the black version and they sold it to us out of stock. Didn’t have a fridge for over a month. When they were supposed to deliver it. We ended up having to change fridges to this one… paid a difference for the same fridge… they said we will get back the difference and when we got the new fridge they said no… spent over 12 hours on the phone to get a fridge etc..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nathan. Thank you for sharing your experience with the LG Refrigerator (LRMVC2306S) model. We’re glad you’re satisfied with the fridge itself, but we understand your concern with the customer service and delivery issues. We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend following up with Best Buy customer service again at 888-237-8289, emphasizing your previous discussions about the price difference. Documenting your calls can also help in getting a resolution.

      If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. We're here to support you in any way we can. We appreciate your patience and understanding. ^Juvy LG

  • Rated 5 out of 5 stars

    LG Refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for my space, meets all of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, great prices, great service. Will be my go to place in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lg fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use i would give excellent but it takes a long time to make ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not taken delivery yet (10/13/20)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re anticipating a great experience here but have not taken delivery of the product yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It is counter depth so there is less room vs. a standard fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not trustworthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer quit freezing 2 days after the 14 day return period. Incredibly disappointing. It started working on its own a few days later. I will never fully trust it and I'm stuck with the unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice, very functional, love the glass feature, lots of various storage areas

    I would recommend this to a friend
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