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Customer Ratings & Reviews

Your price for this item is $3,999.99
The comparable value price is $4,699.99

Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 331 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly impressed nor am I unhappy. It does it job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It’s dependable, has awesome features and keeps our food cold and frozen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term user - 2 years and first issue started. Error code with fan function. Expensive repairs

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the fan function error code you experienced with your LG 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator after two years of use.

      We understand your concern about the repairs needed after the first issue appeared. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-22-5-cu-ft-4-door-french-door-in-door-counter-depth-smart-refrigerator-with-craft-ice-stainless-steel/J7G56FPR5L
      If you have any further questions about its features or performance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    Pretty Kitchen Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this os a beautiful fridge, i prefer the larger size but our kitchen isnted designed to fir the larger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dawn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge, except that the shelves are not as deep as we were used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price / quality merchandise / delivered on promised date / stellar customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is exactly as advertised. Very good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance...highly recommend this item and store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’d 4-door French door counter-depth refrigerator looks really handsome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Fridge terrible customer services.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the customer service is absolutely awful. We were supposed to get the black version and they sold it to us out of stock. Didn’t have a fridge for over a month. When they were supposed to deliver it. We ended up having to change fridges to this one… paid a difference for the same fridge… they said we will get back the difference and when we got the new fridge they said no… spent over 12 hours on the phone to get a fridge etc..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nathan. Thank you for sharing your experience with the LG Refrigerator (LRMVC2306S) model. We’re glad you’re satisfied with the fridge itself, but we understand your concern with the customer service and delivery issues. We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend following up with Best Buy customer service again at 888-237-8289, emphasizing your previous discussions about the price difference. Documenting your calls can also help in getting a resolution.

      If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. We're here to support you in any way we can. We appreciate your patience and understanding. ^Juvy LG

  • Rated 5 out of 5 stars

    LG 4Door French Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my new refrigerator is only for one month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG door in door ref

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love door in door design. Two icemakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lg fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use i would give excellent but it takes a long time to make ice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not trustworthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer quit freezing 2 days after the 14 day return period. Incredibly disappointing. It started working on its own a few days later. I will never fully trust it and I'm stuck with the unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for my space, meets all of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, great prices, great service. Will be my go to place in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It is counter depth so there is less room vs. a standard fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not taken delivery yet (10/13/20)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re anticipating a great experience here but have not taken delivery of the product yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice, very functional, love the glass feature, lots of various storage areas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the features but getting used to everything.

    I would recommend this to a friend