Customer Ratings & Reviews
- Model:
- LRMVC2306S
- SKU:
- 6397170
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.
This summary was generated by AI based on customer reviews.
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy! I honestly wanted the family hub but I'm glad I got this one.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG is a good manufacturer for appliances. All my friends suggested this.
I would recommend this to a friendFreezer door problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer not opening properly-best buy is going to repair it or replace the unit. I will not give a higher rating until resolved
I would recommend this to a friendDoors slam hard when closing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Wish it could have the doors shut slowly.
I would recommend this to a friendNever settle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this refrigerator for two months. It was an open box needless to I would never buy another open box. I returned it and got the refrigerator truly wanted which cost me a couple hundred dollars more but I should’ve gotten what I wanted in the first place.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, HeathergailD. Thank you for sharing your experience with us. We understand that the LRMVC2306S refrigerator didn't meet your expectations. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-22-5-cu-ft-4-door-french-door-in-door-counter-depth-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6397170.p?skuId=6397170
We appreciate your patience. —Renzo
Craft ice maker will break!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Craft ice maker broke a little after the 1 year manufacturing warranty expired. If you like this fridge for the craft ice, it will break no matter what you think, I dont recommend. Expensive fridge. Looks great but cheap parts.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling out-of-warranty repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Compressor
Poor quality product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from it. Not reliable. It broke down exactly a year after purchase. Compressor and condenser had to be replaced. Now after 2 weeks we had an error code (FF) due to a fan motor malfunction. Don’t waste your money!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke down after two years of use and the company did not care and I did not benefit from the warranty and it was a bad experience unfortunately
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRMVC2306S) model. We understand your concern about your unit that doesn’t meet expectations and warranty support falls short. We aim to provide exceptional customer service and ensure a smooth and seamless experience.
To assist you further, please reach out to us on social media @LGUSSupport with your purchase details and any relevant warranty information. We’ll review the situation and check if there are any options available for you, even if the standard warranty period has passed. We appreciate your patience and are here to support you in resolving this matter. ^Juvy
Door came damaged.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item came damaged. The installation team noticed a dent in the front left door. They called and set up a ticket for a replacement. However the next day I was notified that this model is no longer avaliable and would need to select a new model. I wanted this model so I asked for a replacement door. They said they part would be there over night. However the next day the GeekSquad representative said it would take 6-8 weeks for the part to get here. That was 3 weeks ago and I have not heard any update.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
TOP $$$ FRIDGE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid top $$$ for this fridge but makes annoying noise when the freezer starts
No, I would not recommend this to a friendUnhappy Customer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still waiting for my refrigerator to be delivered. I was told they were on back order & the earliest date I could get was 2-17-24. To my surprise I was checking Best Buy website 1-14-24 & found the same refrigerator with a delivery date being offered for 1-18-24. No one had contacted me to offer to change my delivery date on my order & to make matters worse I am already getting billed for the refrigerator that I do not have yet!!! What kind of service is this?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sherrill. Thank you for taking the time to review our LG Refrigerator (LRMVC2306S) model. We sincerely apologize for the delay in delivering your order and any inconvenience it may have caused you. We understand your frustration and we apologize for not contacting you to offer a change in delivery date. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 to follow up with the delivery concern. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our offerings. ^Juvy
Quality Unit but Not worth the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Unit but not exactly what I wanted but do to no other options we had to purchase this unit.
No, I would not recommend this to a friendDefinitely not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but Low quality. Food spoils very easily although that they constantly trying to change the temperature. The ice maker below does not work and best buy had already come to change the fridge that is less than three months old . I would not recommend for anybody to spend the amount of money that we spent on this fridge for this low quality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you bringing this to our attention. We understand your concern about facing issues with the LG Refrigerator (LRMVC2306S) model, particularly with temperature control and the ice maker. We strive to provide high-quality products that exceed our customer's needs. For further assistance, we recommend checking the refrigerator’s vents and door seals to ensure proper operation. If the ice maker issue persists, verify that the water supply is unobstructed. You may visit this link for help: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If you need further assistance, please reach out to us on social media @LGUSSupport. We're ready to assist you and ensure you receive the help you need. ^Juvy
Giant piece of garbage.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. repaired 7 times under warranty, and still doesn’t work properly. SO NOISY, can’t keep kitchen door open and watch TV in peace. Can hear it at night laying in bed. Craft ice maker replaced 2 times in 1 year. I am amazed at the poor quality of everything with this fridge. Oh…I almost forgot, we’ve lost two freezers full of frozen food when it stopped working!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for your time to write us feedback on your LG Refrigerator (LRMVC2306S) model. A malfunctioning refrigerator can be incredibly frustrating, especially when it affects your daily life and causes food loss. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. In the meantime, you may consider visiting this link related to noise issue: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Ice Maker issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my refrigerator on January 25, 2023. I began to experience issues with the ice maker in April. To date, a repair man has been out 3xs.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danielle. Thank you for sharing your experience with the LG Refrigerator (LRMVC2306S) model. We appreciate your feedback and understand your concern about having recurring issues with the ice maker so soon after purchase, especially after multiple service visits. To assist you better, we recommend documenting the specific issues you’ve encountered and sharing that information with the technician during their visits. This can help ensure that all potential causes are addressed.
If you’re still facing challenges or if the repairs haven't resolved the issue, please send us a private message on social media @LGUSSupport. Our team would be more than happy to look into this further and explore additional options for you. We appreciate your patience and hope to help improve your experience. ^Juvy
Terrible purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does not output enough ice for a family of four. It takes forever to refill and we are now having to buy bags of ice to keep in the freezer. This is 1 month into the purchase and AFTER an LG repairman came. Soooo disappointed in this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your review with us in regards to your LG French Door Refrigerator. We understand your disappointment when it encountered issues just a month after purchase. We want to assure you that we take customer satisfaction seriously, so to address this matter promptly, we recommend reaching out to our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and including the model and serial numbers of the refrigerator. We are eager to help you! ~ Rita
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor follow-up with points. Sloppy unpacking and installation. Also poor explanation about Best Buy credit card.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your concerns regarding the LG Refrigerator (LRMVC2306S) model. We understand your concern about the poor experience with the unpacking, installation, and follow-up related to points and the Best Buy credit card. We strive to provide exceptional services and ensure a smooth experience.
We recommend contacting Best Buy customer service directly at 888-237-8289 to address the installation and credit card issues you mentioned. If you’d like assistance with navigating this or need further support, feel free to reach out to us on social media @LGUSSupport. We're here to help ensure that your concerns are resolved.
Thank you for your feedback, and we truly appreciate your patience as we work to improve. ^Juvy
No Ice, Recommended Fridge if Original
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You kept asking for a review, so here it is. After changing the door, both our Ice Makers stopped working, & haven't worked since. We are waiting on the replacement Fridge.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello! We'd love to hear more about what's going on with your new refrigerator's ice makers! If you could please reach out with the link below, it'll be our pleasure to see what's going on. https://www.lg.com/us/support/contact ^Ian
This is Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if possible. This is junk. Stopped working after 18 months.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about your LG Refrigerator (LRMVC2306S) model to stop working after 18 months. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For a quick check, please ensure the unit is properly connected to a functioning power outlet and verify that the circuit breaker has not been tripped. If the unit is unresponsive or showing error codes, a professional inspection may be necessary to diagnose the issue, such as a potential fuse or internal component malfunction. For additional help, you may visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542.
We’d like to assist you further and explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will be ready to provide additional support.
Thank you for bringing this to our attention, and we look forward to assisting you. ^Juvy
Collllddddr water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the amount of space is amazing. It’s the biggest one in the smallest for factor.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette