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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 815 reviews
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Thoughtful design and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought two freezer doors would be a needless feature but it really adds to the usefulness of the freezer. I bought this model since it was in stock. I spent a lot of time looking at reviews since this was an online purchase. The reviews noted the unit was quiet and it really is. The set up of the interal space and LED lighting makes it almost impossible to burying things in the back. Highly recommended. Delivery by Best Buy was safe and professional. Masks were on and worn appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer, Space

    Rated 5 out of 5 stars

    Happy So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for a month and so far so good. It has plenty of room inside the fridge and it's nice to be able to see where everything is at. I like the two drawer freezer. It keeps everything organized. The delivery guys, Haven and James, were wonderful with removing our old fridge and setting up the new fridge and explaining and answering our questions. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water dispenser

    Rated 5 out of 5 stars

    Stainless steel french door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touch less stainless steel doors. Very roomy inside refrigerator. Like the water dispenser inside refrigerator. Two separate freezer compartments is nice. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Lots of room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig has so much room! For the first week we had some empty shelves. The ice is convenient in the first freezer drawer and its easy to open the left door and access the water dispenser. We eat a lot of veggies so we ordered some transparent boxes to add to the veggie drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water dispenser

    Rated 5 out of 5 stars

    LG french door with double drawer freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has lots of space and really like the two drawer freezer easy to keep organized the ice cubes are the perfect shape to keep drinks cold. The design looks much more expensive than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB delivery and installation was stellar. The only noise emitted from the refrigerator is the sound of the ice dropping. It is so quiet! The clean look yet still having a convenient filtered water dispenser is nice. Very happy with this product.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Mark. We're glad to hear that you are enjoying the quietness that is your LG 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Double Freezer and Internal Water Dispenser in Stainless Steel. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony LG

  • Pros mentioned:
    Freezer, Space

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and specious inside. The two separate freezer drawers in the bottom are a great idea, in one I have ice créam and sweet and in the other, I can store meats.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer, Space

    Rated 4 out of 5 stars

    Roomy and still has the ice & water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a water dispenser and an icemaker. But space is not taken up by on-the-door ice & water dispensers I didn't use on my old fridge. I did see some user reviews about icing in the frost free but no problems so far. I like the two-drawer freezer small stuff doesn't get lost in the big drawer. Not pleased with Best Buy's not helping fix the open box missing items but LG stepped in to supply them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    All Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Best Buy, their delivery, and this LG refrigerator. I ordered online on Sunday and it was delivered on Tuesday. I checked Home Depot, $1.00 difference in price and couldn't be delivered until March. The fridge is great, extremely quiet, love the ice maker and size of cubes, they are square, Not moon shaped! Very nice looking and great configuration inside, its my first LG appliance and hopefully it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of space for my needs. Love the water dispenser on the inside of fridge. Might be a little small for a big family unless you have a second fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water dispenser

    Rated 5 out of 5 stars

    Kitchen Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. Plenty of space for beverages, veggies, fruits and all other foods. The water dispenser inside is wonderful, keeps water from dripping down the front. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please last over 10 years...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last refrigerator finally gave out after 14 years. The freezer quit working. I needed a new circuit board. I search everywhere, but I couldn't get the part. I hated to let it go, it was perfect. Seems that is the way the industry rolls these days. I search for months to find an acceptable replacement. It had to be counter depth, freezee on the bottom, and no ice or water dispenser on the outside. Plus, it had to be in budget. I was able to get this unit for a little over $1,700.00. It's nice. I like it. If it lasts more than 10 years I will even LOVE it. Fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG Refrigerator is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, easy to use, easy to change the water filter. Has all the storage space I need, Love everything about this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Classy looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 4 weeks. So far it is working out. I ordered it online and one thing I do not care for are the contoured doors. My kitchen is not that big but these doors reflect every bit of light and it dominates the room. I would have preferred straight, flat doors. The water dispenser is a nice feature; there is plenty of room in the fridge and the two freezer drawers add to its capacity. I wish placing the shelves had a bit more flexibility; I like keeping the orange juice on a shelf, not in the door, but wish when I lowered the right top shelf, that it was tall enough to hold a wine bottle also. I do not like having the wine bottles in the door. I would lose valuable shelf space if I were to lower it more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space, Water dispenser

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Plenty of shelves. Ice maker and water dispenser work well. Quiet. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    Best of the non-smart fridges (& better than them)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look, great capacity (it holds far more than it appears. due to how the layout is, and depth), great options, the inside water dispenser has been handy, cools food exceptionally well, & is quiet

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Chrisski. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Pros mentioned:
    Freezer, Space

    Rated 5 out of 5 stars

    LG counter depth Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG counter dept refrigerator is better than I hoped it’s spacious there’s plenty of room for juices on the door as well as milk and plenty of space for fruits and vegetables as well as cold cuts and I always have plenty of ice and with the double freezers on the bottom it’s so convenient I’m very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. We are looking for a fridge with an internal water dispenser. We didn't care for an ice dispenser since that is the part of the fridge that usually fails first. So this fit our bill. It is nice, but is slightly smaller than our old Kitchenaid (which was not a counter depth model). This one was noticeably noisier when we first got it, but has quietened down now. Consumer reports said it was reliable, so hoping it is.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Keeps things cold that should be cold and frozen that should be frozen! It’s extremely quiet, so quiet, I was worried it wasn’t working when it was delivered, but it was! The counter depth is perfect for my space too. Water with the stock LG filter tastes GREAT! Delivery was exactly as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Love the water dispenser inside, it prevents the overflow to cause stains. Love the compartments, icemaker and overall functionality. I also love the counter depth as it does not over protrude the counter.

    I would recommend this to a friend