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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 765 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 765 reviews
  • Cons mentioned:
    Door closing

    Rated 4 out of 5 stars

    Small Freezer, Fancy ice is gimmicky.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced a side by side. The top section is good. The freezer with the two drawers is rather small. For some reason side by side's have freezers that just fit more due to the ability to stack food without drawers and are easier to get in and out of. Cleans easy with some stainless cleaner wipes. We are also still trying to get the plastic water line taste out of our water but a new filter should be good for that. Two ice makers means it's a bit louder. The fancy round ice isn't really round but mostly round with a flat bottom and not really clear ice but a nice gimmick. Does take up space in freezer though and when those things drop to the tray it is loud. The door with the ice cubes is heavier so I often feel like the door is going to fall off with how loud it closes if you don't close it gently.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Refrigerator size

    Rated 5 out of 5 stars

    Roomy but compact fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking roomy fridge with large trays in both fridge and freezer. Slow melting craft ice a major plus for keeping beverages cool for a long time. Counter depth assures minimal jutting out of cabinets. IMHO LG makes superior appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Dream Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. From the storage space to ice, water functions it satisfies my wants totally. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new Fridge. Lots of useful space inside and enjoy the options for ice making.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 4 out of 5 stars

    Replacement refrigerator for a Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really nice and the ice maker works great. The best part is the craft ice maker located in the bottom drawer. We really recommend this refrigerator, it also seems to have more space inside then the Samsung we switched out.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Roomy refrigerator/ freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new refrigerator it seems to hold so much more than my old counter depth refrigerator. The large ice cube maker is fun to have not needed but fun!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    French door LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. There’s plenty of room inside this counter top unit. The freezer give me options to organize things. It has two ice makers which I highly recommend although the ice maker in the fridge makes a lot of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodeled my kitchen almost 2 years ago and purchased this refrigerator. I am so pleased with this purchase! I love the color and the craft ice!! It keeps everything cold and it lets you know when to change the air and water filters.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Met my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge it is a nice one. if it was a hair bigger I wouldn't have been able to keep it. Like the big balls of ice it makes... wish I could get regular ice below. Over all it is a great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    LG French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Holds a lot in spite of being counter depth. Handles, drawers all move smoothly. Craft Ice is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Good quality for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty generic refrigerator, but works very well with plenty of storage space both in the refrigerator and freezer. Both sections keep at the correct temperature and it makes almost no sound at all! Very nice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited about a month to write this review because I wanted to make sure I had a good amount of use with it before I reviewed! :-) We love this refrigerator so far! The craft ice is fun, I love the measured pour of water, it works well, and the connectivity with the app is fun as well. The size is a bit tight, but I also meal prep for two adults every week. Even though it's tight, it does fit all we need. The craft ice is still clearing up and they are still a bit "dimple-ly" but the slow melt is great for drinks. We love the sleek inside (silver back of the inside compartment) and we also love the three trays/drawers in the freezer. Overall, I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator we have bought that has enough room. We also love the large round ice cubes in the 2nd ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawers are amazing and it fits food very well. I love the sliding shelf to put taller items. There's plenty for space for your drinks and eggs and condiments too. The ice maker works really well too!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this fridge. Fit and finish is questionable (replaced twice for door issues). Hope it holds up. Nice features but food storage configuration takes some getting used to. Really like the ice makers. Only displays temp setting not the actual temp. Loses cooling quickly with doors open(??) so the door chime is a good feature. Nice looking appliance. Best Buy has been great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Craft ice

    Rated 5 out of 5 stars

    Great Looking and Ample Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new LG refrigerator It is counter depth but provides us with ample space. The craft ice feature is a great detail that our guests enjoy. Would buy this product again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great Debut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The true test of a new refrigerator is how it performs over many years, however the first couple of months have been excellent. Well designed, quiet operation and efficient cooling. No buyer's remorse here.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great refrigerator and 2 ice makers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this...heavy sturdy doors..ice and water on door doesn’t make a mess.....can measure your water intake by choosing measured amounts of water......bright lit interior....lots of room and a place for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great features at a high price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, well lit, sturdy, and convenient to organize. Craft ice is pretty cool feature. Doors can be a little clunky and can slam if not careful.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Refy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage , everything fits , our old built in required always reshuffling food, freezer is large and easy to store frozen items , craft ice Make is awesome , worth the price of Refrigerator

    I would recommend this to a friend
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