Customer Ratings & Reviews

After retrofitting into a hole that previously held a fridge from the 1970s, I am fairly pleased. Obviously the efficiency and operation is much better than the old fridge, and overall this is really a great model to consider. However I am finding that there are a few issues... First, the water and ice dispenser: the water dispenser pours from a different location than the ice which is not intuitive and is very oddly placed. The ice dispenser makes ice quickly, however the quantity is somewhat laughable. The ice reservoir (which is inside the left door) holds about 3 cups of ice and if it is not used routinely, any ice will tend to solidify at the auger and require emptying the entire container. Additionally, since the dispensers are internalized into the left door, there is essentially no useful storage space. I have 4 bottles of beer on the lower shelf and 4 Tabasco sized bottles on the upper and I could not possibly put one more item anywhere on the door. Also, if you typically have any condiments beyond ketchup, mustard, a jar of jelly, or a jar of salsa you will likely lose the use of at least 1 or 2 of the main shelves in the fridge. Sure, you can store a gallon of milk on the door, but the shelves have always worked perfectly in the past... Second, although the lower freezer area is nice and relatively functional, I find that more of the storable area is taken up by drawers and drawer hardware, resulting in less space for frozen goods. Third, I didn't realize that none of the surfaces were magnetic. Now I have to find wall space in my kitchen to hang the various items that used to be on the old fridge (i.e. - calendar, kids drawings, pictures, grocery lists, etc.). Finally, I just don't understand the idea behind a short in height full-width bottom drawer for deli, meat, or produce. Was there no way to create a short double drawer? This may seem a little nit-picky but if you want to reach in a grab, say, a package of cheese you have to open both doors on the fridge, yet you can open both of the large vegetable drawers above without issues by opening their associated single doors. Furthermore, the lower short drawer will not accept any contents that are taller than 3". Think a Dannon yogurt container height. Anything taller will not allow the drawer to to close. No spreadable butter containers, no fruit or veggies bigger than 3" ( those are some pretty small apples and oranges), any bulk size packages of deli cheeses or meats, and if you can forget to try and fit the family-sized package of ground beef unless you want to repackage it onto a sheet pan instead. Although there are some odd usability issues with this fridge, I still highly recommend it to buyers over most of the other options and brands. It does have a lot of good features on it, and has one of the higher (if not the highest) cu. ft. measurements of the fridges in this size and width, and also is fairly efficient in it's electricity usage.

I waited a long time to purchase a new refrigerator and did a great deal of research before choosing it he LG -24.2 Cu. Ft. 2 Door Refrigerator with Thru-the- Door Ice and Water. I am thrilled with my choice. It holds much more than I anticipated, is beautifully and efficiently designed, and is fun to use. I especially like the bottom freezer and movable shelf design. Best Buy provided excellent installation service, as usual; another 5 Star purchase from Best Buy!

Our old frig was showing signs of ending its cool life. With Easter's food already bought and ready to use we were left with a tough decision. Should we see if the old frig would make it through? Or was it time to see what was available on such a short notice? I was able to find a slightly dented unit, for much less than full price. And while I got a bargain in price, the quality of this refrigerator is top notch. The looks are amazing. We slid ours into cabinetry that hides the dents that lowered our units price. On Easter visiting family members all made comments about how nice this refrigerator looks and works. The air movement inside is amazing, keeping everything evenly cooled. And the freezer does the same, everything is frozen solidly, as it should be, regardless of its position in the freezer. And this unit is quiet. With it being slid in between cabinetry, we can hardly hear the compressor working, I literally have to be standing right in front of the unit, with everything in the house being completely quiet, and then listening very carefully I can hear when the refrigerator is on. We are running our water and ice from a reverse osmosis unit, and the ice is crystal clear and the water is just as clear. Hoping that everything continues as is has been thus far. I am impressed with it so far.

We initially wanted to purchase the larger version of this but due to our narrow opening we had to choose this smaller model. I’m still blown away with how much room there is. It’s quiet, stays cool. If you dump the ice in the bottom freezer compartment you will have plenty ice to last you. The freezer space is much larger than our side by side and versatile with the sliding drawers and adjustable sliding spacers.

Needed a 33in wide refrigerator to fit into existing space . Noting the number of available 33in wide models is dwindling in favor of 36in ones, this LG product seemed to offer a good balance of features we wanted. Plus, we found it at a decent price point compared to what else is out there. Compared to our previous Upper freezer/Lower fridge unit, this French Door model is taking some getting used to but it isn't necessarily bad, just different. To start, we transferred items out of our 3/4 full old 21cu ft unit into this 24.2 cu ft unit and, presumably due to the layout differences, certainly didn't have as much space leftover as we expected in the fridge. In the freezer, we actually couldn't fit everything in, despite the freezer being rated at a larger capacity than our old one. My guess is that the new LG fridge gives up too much space to drawer slides for both the main freezer compartment door and the inner pullout drawer, plus the drawer design itself isn't as generous with space as our old unit's one large cavity with single wire shelf was. The fridge: The door shelf (i.e. tray) space is much more limited, especially on the side with the thru-the-door ice maker. Moving from 2.5' wide continuous trays that extended the full width of the previous fridge's door to little 12" side ones now, we are finding that we have to prioritize finding items that fit into spaces now, rather than being able to group items together by type. For this OCD person, its a learning curve. For example, we could always put our salad dressings all together in one large door tray. Now some go into one tray, some into a second, and some have to go on a shelf. On the ice maker side, it's even more challenging -- since only small items fit because the tray depth is shallow to accommodate the ice maker, stuff gets put in the trays that generally has no relation to each other, other than their relative size. Yes, it maximizes usage of space, but it's never fun having to look in 2-3 different areas of the fridge to fully grasp what you actually have. For example, we now have jellies for our kids' PBJ's stored in 3 places -- left door tray, right door tray & upper right shelf. Same with hot sauces -- you get the point. Fridge shelves are nice quality and offer plenty of adjustment levels to customize. Its also nice that, if the left & right side shelves are set to the same level, the shelves actually click together to form a more solid shelf across the entire level. The cutaway shelf is also nice in that you can store taller items if necessary, but if not needed, you can return it back to the standard configuration to use the full shelf. Fridge drawers are effective. We use the wide drawer for deli items and it displays them nicely which reduces digging around trying to find what you want. The fruit/vegetable drawers are good size. The humidity options for each seem to be working because we're still trying to find the best setting for the products we store in each drawer. The freezer: The space issues & drawer configuration were mostly addressed above. Compared to the old fridge design, we sometimes do have to dig a little to find items because stacked items in the main drawer are seen from the top as opposed to the side. Not a big deal, jjust worth noting. In general, food stays frozen, with no warm spots or other issues noted. All in all -- freezer works good. Outside, the ice/water dispensers are quirky because they both dispense from different spigots. Compared to every other thru-the-door dispenser I've ever used (and I'm certainly no expert on this), this was weird. For cubed & crushed ice, you put your glass into the entire recessed area and press the large panel in the back. The ice storage container in the door only holds about 80 or so cubes, so if you're a high volume ice user, you're going to want to keep an emergency stash in the freezer. Even if you aren't a high volume ice user now, you may become one. The cubes are very small (presumably so they can be made quicker) so you'll initially fill more into your glass AND they'll melt faster so you'll probably need to refill sooner. For water, there's a separate push panel up high & forward, and the water pours out from a little spigot just in front of it. You don't come close to putting your glass "into" the recessed area for water. Plus, there's barely enough separation between the water panel and the spigot to fit anything that doesn't have a small rim. For example, our teapot is almost (i.e. ALMOST, without some serious manipulating) impossible to fill directly because of the arrangement. Other teapot designs/pitchers/etc. may not be possible to fill at all. The pullout tray seems like a nice idea, but I've been unable to use it so far. You can't set a glass on it to fill your water, and the height from it to the top of the recessed area is too short to use it to fit a pitcher (at least OUR pitchers) to fill with ice. Separately, the outside control panels seems effective. Haven't verified temperature settings to what is actually occurrng inside, but no issues so far with either the coolnees of the fridge or freezer. The "Door Open" chime is a nice idea, but it went off way too quickly and often for our liking and began to bug us. Since the delay time to actuate the chime isn't changeable, we turned it off (thankfully, LG allows you to do so!). Finally, the aesthetics are nice in general. It really IS a nice looking refrigerator. The fingerprints wipe up easily with a microfiber towel but, boy, there are a lot of them. We've had white appliances previously, so the stainless steel finish is new to us. Not sure how the LG stainless steel finish stacks up to other brands similar finish, but we are certainly wiping this fridge down more than we ever have to any other appliance we've owned. The only item of note is that we did see some bad scratches and flaking off of the finish in the store which the salesman indicated is an unfortunate issue with LG in general, but in our situation, it was a minor issue. We'll be sure to be careful with the finish in our home. Bottom line is the unit is not perfect but we like it. The noted issues are mostly related to us learning the ins & outs of a new style of refrigerator (French Door) that we've never had before, than it is a reflection on this particular LG model. So, if you need a 33" model, this is certainly a decent option to consider. If you can go bigger to a 36" unit, my suggestion is to do some homework and see what else is out there.

Overall a great appliance. No complaints but just a couple things to note, through the door water dispensing takes a little getting used to. Also, ice maker is a little small and could run out under heavy loads. Capacity works great for just the wife and I. There is also an extra ice pan storage in the bottom compartment so you could plan ahead for hosting. Lighting is fantastic and organizational shelving very sturdy and modular to fit a variety of items. Does show fingerprints, but cleans well and we very rarely actually touch anything other than the handles to open/close so the issue is minimized. Overall, very pleased with purchase.

I had been looking for this fridge for a long time, waiting for the price to come down a bit. It has everything one might want including water and ice in the door and a space saving ice maker. Most of the shelves are moveable and everything slides easily. The only issue I found was the small door space compared to a full fridge door model. The gallon bins will ONLY fit one gallon and barely. Given my small family and mostly empty fridge, the milk and other large items on on the shelves and condiment bottles are on the door shelves. Works great for my needs.

Love it! Huge space, easy to navigate. Easy settings to read and change. The specific positioning of shelves and drawers is really helpful. Particularly like the 1/2 shelf option for gallon jugs. Freezer is easier than I expected to arrange and find contents. Really pleased with this purchase.

This refrigerator was our first French Door. So far it has been great. The temperature setting for vegetables versus deli meats was a plus. Lots of storage in the fridge as well as the freezer. But the stainless steel beautiful look makes the wife happy and styles up our kitchen.

We bought this refrigerator because our old one crashed. I was surprised to learn that refrigerators come in many different dimensions. The space for our refrigerator was really tight — the old unit was 32 5/8 inches wide, 28 inches deep, and 68 5/8 inches high. It turned out to be very challenging to find a refrigerator that would fit our space. For many brands, there was only one possible option, and for some brands, there were no options at all! This LG is actually sticks out a little bit more than I would like, but given that it had the largest interior capacity of any of the refrigerators I could find for our space, we went for it. Initially, we bought the fridge from Home Depot. But when the installers came, they refused to install in our space, because they claimed it was too small — a really nightmarish experience for us. We then ordered from Best Buy, and installation was a breeze. The refrigerator fit just fine (as we knew it would, since we had measured). It is definitely roomier than our old fridge (which was 21.9 cubic feet). It is working well. For me, there are two downsides: (1) the surface of the fridge seems to smudge more easily than other stainless appliances I have had — I’m finding myself wiping it more often, and (2) the French door configuration, with ice maker in the door means that there is MUCH less door space than I am used to. I use many condiments in my cooking, and I normally stored these in the door space, where it seems more organized. Now, about half of the condiments must be stored in the main body of the fridge. Additionally, the door compartments on the left side (with the ice maker) are extremely narrow — you can seriously fit in only very small things — sticks of butter, small condiment jars (my mustard jars are a tight squeeze). A third possible downside is that the ice maker compartment is pretty small, so if you want to make a lot of ice, you have to empty the ice maker from the door into a bin in the freezer section. For us, this is not a downside, because we use ice just in drinks for the two of us, but for a large family that consumes a lot of ice, this could be a hassle. But the upside for us is that we removed the ice bin, which takes up about half the upper compartment in the freezer, and we now have a lot more freezer space.

This was my first refrigerator purchase so I was amazed at how expensive refrigerators are nowadays. I wanted French Doors (mainly because a normal door takes up too much space when open) and my toddler can open a normal fridge door, so I wanted it higher up. So I went to Best Buy and happened to see this marked down - it was previously a floor model. I also have pretty strict size requirements (because of the surrounding cabinetry), and since I had been looking around (online and at various stores) for a week or two, and this happen to fit, I bought it right away. I did see a few scratches and dings on it, and took pictures of the item. They shipped it for free, but in the process, added some more scratches and dings. (Oh well. For the price, I can't complain though.) There's plenty of space and I can even fit a number of pots in the fridge so I can cook a big batch of food and leave them in the pots they were cooked in. The only complaint about the fridge itself is that sometimes it vibrates quite a bit and it causes the bottles and jars inside the right door to rattle, which just increases the noise. No idea if its normal or not. The installation guy however wasn't terribly nice. I had a freezer full of frozen breast milk in my old fridge for the infant, and had asked that they give me notice before coming. They said they would call an hour beforehand, but didn't, so he was annoyed that I hadn't emptied out the freezer of the old fridge when he arrived. So he waited while I took the breast milk pouches out. And then he told me to turn off the water under the sink. The valve was stuck, and he wouldn't even try to help turn it nor offer any advice for what to do save to find a plumber and then they'd come back in a week to install. So I put all the milk back into the old freezer. And then I found out that they were just going to leave everything there in the middle of the kitchen (recall there isn't much space) and so in desperation, I took out some wrenches and gave it a whirl, remembering in the back of my mind something about being careful not to yank too hard and to use two wrenches, etc. And I got it to budge. He waited for me to move the frozen milk pouches a third time, and then installed everything. They were unapologetic about the whole thing, and left a mess behind so I had to mop everything. But at least I got it all done while the kids weren't home.

We had to buy a new fridge, found this one and it stuck with us. The price was within our budget and the money we will save in electricity only adds to that value. Plenty of room and versatility to fit whatever you need to. We sometimes wonder if it is even running because of how quiet it operates. We're a month into owning it and we have no regrets!

This fridge is amazing, perfect size, keeps vegges fresh and crisp for weeks. Keeps everything cold. Water tastes amazing. Love that I can set the temps on my fridge and freeze. It's quiet and looks nice.

We've had this fridge for a couple of months now and we really like it. The space in our kitchen for a fridge is small so we were very limited in our choices. Glad to have found this one. Love the ice and water in the door and the LED lights on the inside. Holds more than I expected too. The one thing I really wish it had though is pull-out shelves. Our old fridge had glass shelves that you could pull forward to access things better. Since I am only 5'4", it is difficult for me to reach things on the top shelf in the back of the fridge so pull-out shelves (even one) would be helpful. Also, make sure to have some stainless steel wipes on hand to clean off fingerprints! Overall, we love our new fridge!

Even though we had to get a narrower refrigerator for our space, this fridge seems very spacious compared to the old side by side we had. Very bright lighting and the adjustable shelves really make it easy to see and reach the item you are trying to find. Quiet running, too.

I bought this refrigerator to replace the previous version that we loved. This model is similar but does not have the 2 separate freezer drawers which is fine. Like the previous version, it has a lot of storage space and is well designed. No space wasted. It does not produce a lot of ice but it is more than enough for us. We particularly like the option to move the shelves at different levels independently from each other and the option to fold one of them, when needed, so items can fit. The delivery went great with the guys carrying the refrigerators so to not damage the floor!

Needed smallest option in stainless for double-door/freezer on bottom model and this LG size was right and highly recommended by Best Buy sales team. The delivery team still had a heck of a time getting it into our 1950s ranch--ended up going thru sliding doors in back of house and there was only 1 door it would fit thru inside house....so if you need a small model for your smaller older home, keep looking or be sure it will fit first (our bad). It works well enough now that its in, and we like it except for one huge quirk: the water dispenser sits so far out toward front of fridge that water spills out regularly if your cup isn't positioned exactly right under the spigot (which means that any guests or people not familiar with that quirk always spill water all over if we don't warn them about it first). It seems like it's designed to work easiest by pushing the water dispenser bar with your hand rather than your cup--for some reason there is less spillage doing it that way because then u can hold the cup down farther and avoid spillage. If I thought we could find a smaller model with a diff spigot system that would actually fit into our house I'd prob return it for that one reason...but since it was such a pain getting it in it's staying. Ice maker didn't work right away and Best Buy Geek Squad totally blew off our call for help on that (disappointing) but we finally figured it out. It works well otherwise and looks nice. I guess overall I can recommend it.

This is my first French door fridge and I love it. Only negatives are that the water dispenser is an odd layout but it works fine. I love that I can open the left door and the vegetable drawer without opening the right door. Also that the door has shelves where the slim ice maker is that are the perfect depth for adult beverages! We've had no issues at all with it getting enough ice from the slim ice maker. And finally, the freezer has lots of room! The led lighting is snazzy too!

We were limited to a refrigerator that was 33" wide and after checking reviews from many sources selected the LG. What a great choice. We can't believe all of the room we now have. This beats the side-by-side choices we had a few years ago. The smaller drawer on the right side need both doors to be open to get it fully extend and of course the large drawer at the bottom of the refrigerator compartment needs both doors open. The freezer compartment is huge compared to the side-by-side and more useful. The ice maker keeps up with the household. Very happy at one month from installation. Best Buy's inhalers were absolutely wonderful and very helpful.

We use the ice and water dispenser on the door several times daily, they work great each time and love the convenience. The freezer drawer and 2 bins are perfect sizes for all our frozen items,. The refrigerator shelves are spacious, the glass is easy to clean and the shelves on the inner shelves on the doors provide the right amount of space for frequently used condiments, butter, etc. The only con I found is the opening inside the refrigerator to accommodate taller objects is an odd size and is in an odd location making it difficult to get items behind it.