Customer Ratings & Reviews
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- Model:
- LDPH7972S
- SKU:
- 6511787
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the dishwasher's quiet operation and superior cleaning performance, frequently praising its spacious interior and ease of use. However, some users have noted concerns regarding the rack design and excessively long cycle times. A few also reported issues with the door and installation process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
LG Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a Bosch dishwasher with this model, and are much happier with the interior layout and the cleaning efficiency. It is even quieter than I imagined it would be! Delivery and installation went quickly, and the installers was extremely professional and courteous.
I would recommend this to a friend - Pros mentioned:Noise level
Very quite dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very quiet though! Nice dry feature.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Beat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever owned. It was between this and a Bosch and I’m so happy I went with this. My favorite features are the tub lights, adjustable racks and top drawer. We replaced a Samsung and gets our dishes super clean and dry. We use the quick auto most of the time. Super quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent model
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning and drying performance. I’m normally pretty hard on dishwashers and I expect them to work well without pre-rinsing. This one does that extremely well. This model beats the pants off my old GE Profile and gets a heavy cycle done 2hrs faster with sanitization.
I would recommend this to a friendBrand response from LGAnswers
Posted .We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
- Cons mentioned:Door, Rack
DONT do it .. wash by hand before you buy this!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could send it back I would! The door fell off when the band that holds it snapped. The lower tray wheels melted and broke off - all of this happened within the first four months. Warranty might as well forget it. Parts are either back ordered or not available. Dished seldom even come clean, I forgot this Is a dishwasher - I have so many other issues I forgot what it is supposed to do. Water pours of the bottom, so buy enough rags to soak it up
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MarkC. We appreciate the time you committed in providing us a constructive feedback regarding your LG Dishwasher (LDPH7972S) model. We understand how frustrating it can be when an appliance does not meet your expectations, and we genuinely apologize for any inconvenience caused. Your feedback regarding the door, lower tray wheels, and cleaning performance has been noted, and we will take it into consideration as we continuously strive to improve our products. In regards of the cleaning performance concern, please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dishwasher-not-cleaning-CT10000009-20151094745547. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Decent dishwasher for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a month and so far it’s working great, I think it’s worth mentioning that we had the previous model to this one and it only lasted 3 years before failing.
I would recommend this to a friend- Pros mentioned:Cleaning performance
I love my purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is great! I was able to purchase all my appliances thur Best Buy with ease and have them all delivered and installed with no problems. The 1 hour option cleans great. I love it.
I would recommend this to a friend - Cons mentioned:Rack
Bad Top Rack twice and leaked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed at the quality of the top rack. Purchased and returned twice due to the bearings locking up. The second unit started leaking water for some reason likey gasket or installation related. LG is great for some products but my luck didn't give a good impression on dishwashers. Cleaned well and liked the features but can't have it do the basic functions like not leak or pull the top rack out
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Chiller. We understand your inquiry about the LG 24″ Top-Control Smart Built-In Dishwasher with QuadWash Pro and 3rd Rack (model LDPH7972S). Thank you for sharing your experience with the top rack bearings locking up and the subsequent leak—you deserve a dishwasher that works flawlessly, and we’re here to help.
To address the top-rack movement, please try removing the 3rd rack and inspecting each roller wheel assembly for any debris or misalignment. Gently wipe the rollers and rail tracks with a soft, damp cloth, then reinsert the rack to ensure smooth gliding—this often restores proper function without needing a full replacement.
For the leak issue, make sure the dishwasher is perfectly level and the door gasket is clean and undamaged. Place a level inside the tub along the front and side walls; if it’s off, adjust the leveling feet until water poured into the bottom pools centrally. Next, inspect the door seal for any residue or tears—clean gently with mild soap and water so the gasket seats tightly against the tub.
LG Dishwasher – Troubleshooting Leaking Issues - https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052
We’re committed to getting your dishwasher back to performing its basic functions reliably. Please send us a private message on Social Media @LGUSSupport so our team can review your installation details and, if needed, arrange service to replace any worn bearings or seals. We appreciate your patience and look forward to resolving this for you swiftly. —Renzo
- Pros mentioned:Noise level
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our LG QuadWash Pro with the third rack for a month now and are very pleased. It is SO quiet (42 dba) and has a number of wash options including a 1 hour wash that works quite well. The racks are very sturdy and don’t wobble like the higher price brand.
I would recommend this to a friend Great buy at Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model with this upgraded dishwasher. I love the link to ThinQ and it has been performing far superior to the older model.
I would recommend this to a friend- Pros mentioned:Noise level
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine very quiet and cleans very well. Recommended.
I would recommend this to a friend - Pros mentioned:Noise level
Great upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had a GE diswasher. It was loud and didnt clean he dishes and silverware well. This LG is great. Third rack is great for silverware. Second rack you can easily adjust the height. Super quiet. Very happy with this selection.
I would recommend this to a friend Not even worth it a little bit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t love it like my other LG appliances. I have been using it for 3 months now, the 1 hour wash is hit & miss to actually get the dishes clean. Must use the auto or normal wash which is 2.5 hours long. The bottom rack is only 2 rows: there’s an awkward gap in the middle where a 3rd row could be to hold more plates, but it’s just empty. The middle rack is deeper, which makes the spinner hit the plates below it or anything tall. And the top rack is essentially useless. I wish I would have installed it sooner so I could return it. My Samsung was better but it broke.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Don’t even need to rinse! OR DRY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice dishwasher! It is the only dishwasher I’ve ever used that actually fully dries dishes and gets all of the grime off without even rinsing.
I would recommend this to a friend - Pros mentioned:Noise level
Slam dunk winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whisper quiet, powerful and full of smart features. This unit is a slam dunk winner. We are very happy.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It is so quiet!looks great under the counter and a great replacement!
I would recommend this to a friend - Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new dishwasher. Delivery and installation was professionally done by Best Buy. Works great. Is quiet. Very happy.
I would recommend this to a friend - Cons mentioned:Rack
LG dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher does not dry dishes fully. Leaves wet residue as if a heat dry didn’t cycle. Racks easily slip off tracks and do not easily get back into place.
No, I would not recommend this to a friend Its clean baby!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally have a great dishwasher. Cleans amazingly well. Great quality. Great service. The staff was very knowledgeable and rhat gave me confidence in my buy.
I would recommend this to a friend- Pros mentioned:Noise level
Best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awwwwww my favorite it’s very quiet it’s one of my favorite things and match with my stove
I would recommend this to a friend
