Customer Ratings & Reviews
- Model:
- LP0621WSR
- SKU:
- 6505268
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 250 Sq. Ft. Portable Air Conditioner highly for its cooling capabilities and overall performance. However, some customers have expressed concerns about the noise level, with some finding it disruptive to sleep. Overall, the air conditioner seems to perform well, but the noise may be a factor to consider.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Great portable AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this portable AC it works great cool’s our small bedroom very well. I like that the vents sweep open and closed to more the air out better! Good buy!
I would recommend this to a friend - Pros mentioned:Cooling
Ac went out needed help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works super well in our room since we have to wait fornthe ac to be repaired in our apartment
I would recommend this to a friend design issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooled our small room for a few months, now it doesn't. Working with LG support, they are unaware of features of this model though it is still being sold. Unit wont stay running (compressor) to cool room. Others online having same issues.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Portable Air Conditioner (LP0621WSR) model. We understand your concern with the unit's performance and the difficulties you encountered with our support. We aim to provide high-quality products and excellent service to ensure a smooth experience.
If the compressor isn’t staying on, a dirty air filter might be the issue, affecting airflow and causing a safety shut-off. Please check and clean the air filter, and ensure the exhaust hose is clear and venting properly. For more information, visit https://www.lg.com/us/support/help-library/-lg-air-conditioner-power-the-power-turns-off-by-itself-during-use-of-the-product-CT10000014-20154629491674.
If you need further assistance, message us on social media at @LGUSSupport with your contact information and the unit's serial number. We're here to assist and explore possible solutions. ^Juvy
- Pros mentioned:Cooling
Good Ac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ac cools small rooms easily but medium to big rooms it might take a while.
I would recommend this to a friend - Pros mentioned:Cooling
Room A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools off the room very nicely. Pretty quiet too!
I would recommend this to a friend - Pros mentioned:Overall performance
Condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb, outstanding, and terrific are synonyms for very good
I would recommend this to a friend - Pros mentioned:Cooling
Great system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and great cooling, works well in my studio apartment
I would recommend this to a friend Poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not made for long windows, even though it shows on the manual. The hose adapter doesn’t fit the slider window also. That’s why I’m giving it two stars.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t buy this from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ac unit it’s ok but came with damage on the front. It was scuffed like it was dropped and dragged. There was a missing extender piece. It was not described as refurbished as it obviously was. The bottom of the shipping box was styrofoam and packing tape as the original box bottom was missing. I imagine this unit would be better to buy from somewhere else or in person.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again. We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha
- Cons mentioned:Noise level
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud Takes forever to Cool the room. Power outage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We'd like to ensure that you are being heard in your concern and we'll be more than happy to have assist you with your LG Portable Air Conditioner. We rely on our customers like you to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
- Cons mentioned:Noise level
Air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to cool off my bedroom. The noise level was so high I couldn’t sleep. I eventually returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and delivered quickly. Nicely designed.
I would recommend this to a friend- Pros mentioned:Overall performance
LG portable AC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AC works well. Best Buy provided a good buying experience. All is well.
I would recommend this to a friend
