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Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,293 reviews
  • Rated 3 out of 5 stars

    Side by side LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the side by side and the black parts doesn’t open like my other one!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SeanF. Thank you for sharing your experience with your LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. We understand your inquiry and that the side-by-side configuration and the operation of the black door parts didn't meet your expectations when compared to a previous unit.

      Regarding the "black parts" that do not open as expected, you may be referring to the Mullion (or French Door Seal), which is the vertical bar on the left refrigerator door. On side-by-side models, this part is fixed, unlike some French Door models where it is hinged to seal the gap between the two refrigerator compartments. This design is standard for a side-by-side refrigerator.

      We would be happy to discuss the specific differences between this unit and your previous refrigerator, or guide you in maximizing the storage space and features in your current side-by-side unit.
      https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/JJ8VPZS938
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    Listen to A Woman.Get This Frig...I Listened.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Look for he Kitchen very very roomy inside and Sleek. It's gives Digital but is not except wi-fi. Great Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was delivered with dents. Seriously? Second one came two weeks later, causing my house to go 4 weeks without ice. Second one arrived dent free. After they tried to convince me to keep the dented one at a discount….. nope:

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kiesha Allison

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but I will say the freezer is tiny!! Also the ice maker goes everywhere except the cup, then ice will randomly drop on the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was on time. The salesperson was efficient and knowledgeable about the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator it’s keeps everything cold and fresh !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge was pretty bad, but the view feature and size of this unit is perfect. Looked at Samsung and others. Liked the simplicity, appearance, and features of this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge getting numerous compliments from friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator. .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator but the guys who delivered it made 2 huge scratches on the side trying to get it replace is the biggest headache not to happy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern fridge-great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge and the knock feature. I’ve has different features-also a plus. Fits perfectly in our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge except we told salesperson we wanted the half door to open and it doesn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, all my appliances are LG and will recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome well built install was easy Ang plenty of selfs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool in concept. Ok in execution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is decent for the price. The craft ice pretty much attempts to make spherical iced but it leaves a sizable divot at the bottom. This would be much greater if the craft ice had unidirectional ice creation, which allows for clear ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Guaranteed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for the money, with all the features we need. The phone app monitors and controls the settings and functions. With the 27 Cu.Ft capacity, we have more than enough space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice makers!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still getting compliments on the fridge especially the ice makers (like plural) and the see through window,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest service ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installing my refrigerator were super friendly and helpful. I really appreciate them noticing a defect with my refrigerator and providing me with instructions for replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a need of a fridge i an affordable price but actually good. The glass let’s me see what things are in the fridge before opening it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very reliable and the appliance is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge with fast shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing fridge price was the same as other places but shipping was great and Best Buy is always the way to go with

    I would recommend this to a friend
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