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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,293 reviews
  • Rated 5 out of 5 stars

    Same Space more storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in the same space as my old Refrigerator and has 3 Square Ft. more space. Very easy to download controls to my smart phone to regulate temp. and ice production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer Beware

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit was dented Coming off the Truck ,Second unit was the wrong Fridge ,Third try was finally correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two door ref

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, lots of features and smart functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a fridge for a while and saw this one!! It was a great price and in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all that we were looking for. Love the Wifi app and the knock on door feature that lights up to see the items on the door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lg instant view

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever, i ordered a Lg an they put in a samsung i didnt notice untilthey had left , i went to best buy an was charged another almost $100.00 becauseThey made a mistake, B... the store mgr. had a very bad attitude from the beginning, a young man was helping me an she walked up an just shoved that employee out of the way an didnt ask can i help you she ask Whats up, not very professional at all , anyway the delivery people was wonderful. but because of the store mgr. attitude i wont buy anything else from them!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, SandraGrace. Thank you for sharing your experience regarding the LG Refrigerator (LRSOS2706S) model. We appreciate your support of LG and are glad to hear the delivery team made a positive impression. It’s important that every part of the process reflects the quality you expect, and we understand how disappointing it can be when that doesn’t happen.

      While LG doesn’t manage retail store operations directly, we recommend confirming your purchase details with Best Buy customer service at 888-237-8289 to ensure the correct model—LRSOS2706S—is properly installed. If you need help verifying your unit or accessing product support, you can visit https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0 for resources tailored to your refrigerator.

      If you’d like us to assist further or help escalate your case, please email us at [email protected]. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Just having trouble with the in-door ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace another fridge that broke after only a few years. So far we have no complaints and the space is adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellect frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this frig, my son also has one. The best buy delivery guys were very professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can not with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy if I get money I wen get that money I wen pay my credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 27 cu smart refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied to date. Efficient cooling and freezing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but the issues I have would be the taste of the water and ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dented refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in with dents in the front. They said they couldn’t replace it, out of stock. I could have a $150 gift certificate if I kept it or get a refund. They took my old refrigerator away, Christmas was in a few days, we had 20 people coming on Christmas Eve. We needed a refrigerator, so we had to keep it. Still haven’t seen the gift certificate. Not good!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG Refrigerator (LRSOS2706S) model. We understand the importance of having an appliance that is both aesthetically perfect and fully functional, especially when preparing for a large holiday gathering. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 regarding the compensation offer. Check the door alignment and seal integrity to ensure your new refrigerator's performance isn't affected by dents. Dents near hinges or edges may create gaps in the gasket. If you’d like us to take a closer look or assist further, please send us an email at [email protected]. We're here for you! ^Juvy LG

  • Rated 4 out of 5 stars

    Great looking refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to very good. The app is Lil kludgy difficult to work. It doesn’t exactly do all the functions as directed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage very well made and looks great in kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed, but will next month. When we looked at it in the store we saw a item that we wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe this may help others. this unit is beautiful but it has its flaws for the handicapped and elderly, the exterior doors are perfect but the interior veg, drawers are only openable from beneath the drawer so you must bend nearly to the bottom of the fridge to open the bottom drawers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It, Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! I like everything about it except it doesn't have any door handles. I'm sure I'll get used to that in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the side by side doors. Easier to see whats in my freezer now, instead of the freezer being on the bottom drawer.

    I would recommend this to a friend
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