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Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,293 reviews
  • Rated 5 out of 5 stars

    Smart fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I enjoy the glass door and the smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very advanced and fun to use every time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Refrigerator

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freezer combo. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; looks very fancy and it has a lot of extra space !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy for the family kids love it they love the tap it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances! Easy to use and good quality! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I would highly recommend to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and we are very pleased with everything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service! I’m stuck with a DUD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAFT ICE TASTES LIKE SALT WATER IS BEING USED! I requested a return/exchange and my order was cancelled the day before delivery was confirmed to occur! Now they are saying I’m outside of the return window! I’m stuck with a refrigerator I can not use!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ashley. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand how important it is for your appliance to perform as expected, especially when it comes to features like Craft Ice.

      If your Craft Ice tastes off, we recommend running a manual flush of the water line and replacing the water filter. To do this: Remove the current filter and install a new LG LT1000P filter.

      Dispense and discard the first 2.5 gallons of water to flush the system.

      Then, discard the first few batches of Craft Ice to ensure fresh water is cycling through. You can find more support and maintenance tips here: https://www.youtube.com/watch?v=Ong1rOxTmhw. If you'd like us to take a closer look at your case or assist further with your return/exchange request, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    LG side by side fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this side by side fridge from best best buy around 6 months ago. On June the 4th of this year it threw a error code and has stopped cooling completely on both sides. When we called for warranty work they said LGs are to hard to work on and that they wont come out and work on it. Whats the point of having buying the warranty when their to lazy to come out and do their jobs. I wont be buying LG or buying anything from Best Buy agaun.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bryce. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We appreciate you choosing LG, and we want to ensure your refrigerator gets back to running properly. We strive to provide reliable, high-quality products and ensure a smooth experience.

      If it's not cooling and shows an error code, try unplugging it for five minutes to reset. Then, plug it back in and check for proper airflow around the unit and clean condenser coils. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371.

      We'd love to assist with your service claim. Please message us on social media @LGUSSupport, and our team will help you. ^Juvy LG

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge it just won’t stop beeping and its loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s doing really good. Great product and good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is fine. Freezer is fine. BOTH ice makers are garbage. The in-door ice maker is a horrible idea. It does not make enough ice because it is on the door. We have had two technicians come out and they have replaced all parts and it is still the same. The technicians stated that these frigs are most of what they see on service calls. And no matter what they replace, the ice output is always the same. They also said that the craft ice maker will ultimately go out. They see it all the time. We have resorted to keeping an old freezer in our garage for drink ice. It's sad and extra money. Not ideal when you buy a new frig.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is not enough freezer space good point is it really cools and freeze fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was ok… but it’s kinda expensive…. If ya want to waste 2k .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaking first day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Too bad it started leaking from the bottom the first day it was installed. Good thing i bought the geek squad protection plan. Gave 3 stars due to leak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud & ice production can’t keep up with guests. The sphere ice doesn’t always come out right sometimes it will be 1/2 a sphere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of both Worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and an amazing fridge with crafted ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator Knock to see

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Knock feature is definitely great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty and the craft ice feature is nice but there are many design flaws with this fridge. There is no door handle so the the doors slam. The inside drawers don’t have handles and the lip that you grab the drawer by is on the bottom so you have to bend down to the floor practically to open the bottom drawer. Of course there are only two drawers and they are on the bottom. The drawers cannot be opened without opening the doors to the fridge completely. Very poor design. But it’s pretty. I did buy some self adhesive drawer pulls that work well.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

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