Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Angle. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Left. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG is ranked #1 in Customer Satisfaction by J.D. Power CUSTOMER HIGHEST SATISFACTION J.D. POWER FRENCH DOOR REFRIGERATORS Side-by-Side Refrigerators *Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • The image features a large, silver refrigerator with a built-in ice dispenser and water dispenser. The refrigerator has a side-by-side design, with a large freezer on the bottom and a refrigerator section above it. The refrigerator is filled with various bottles, showcasing its spacious interior. The refrigerator is also described as America's most reliable line of appliances, as per the leading consumer organization.
  • The image features a large refrigerator with a water dispenser on the door, advertising the LG ThinQ Care app. The app is designed to provide smart alerts and usage reports to keep your appliances running smoothly. The refrigerator is shown with a door open, and a hand is holding a cell phone, likely showcasing the ThinQ Care app. The advertisement emphasizes the convenience and efficiency of the app in managing your home appliances.
  • Alt View 11. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 12. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 13. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 14. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 15. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 16. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 17. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 18. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 19. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 20. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 21. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 22. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • Cool Guard video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds
  • LRSOS2706_ 27 cf Refrigerator Product Features Video video 1 minutes 44 seconds

LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

Model:
LRSOS2706S
SKU:
10763059
$1,560.00
Save $1,039.99
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,293 reviews

  • My fridge review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing it’s keeps my food from getting spoiled and my ice cream being fresh and cold for the hot sunny day. Also has a very large space than my past fridges.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Lots of space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered on time. Everything is working but its only been 6 days but at this time,I would recommend this Lg side by side with craft ice balls

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The duel ice is great and no more bending to get into the freezer

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for my family. Al thoughts the shelf are smaller than I would want. It fit perfect. Good for a family of 3-4.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Love it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Ice isn’t perfect but good Refr

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Love !!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator it’s beautiful sleek spacious and has great options. And delivery guys were great!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Awesome fridge for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Very clean. Very fancy! Water line installation is easy, temp setting is easy, and it gets pretty cool quick! Plenty of storage.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • LG fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge in terms of space and accessibility. It's a little slow to make ice but otherwise very happy with my purchase

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Yay, it fit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of my new refrigerator. There is ample room inside both the refrigerator and the freezer . Couldn't be happier

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend

  • I love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly how they describe you the kids love it I love it my husband love it so much space

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • We are pleased with our purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge. It has a lot of room! We love the black stainless steel color. We did not buy the fridge for the craft ice feature but love it too!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend

  • Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Fits perfectly in my kitchen also has deep shelving. Would definitely recommend this is refrigerator to family and friends.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to our new fridge. Wife loves the craft ice feature. Seems to have just as much space as my old Samsung French door

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Kade. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Bad delivery guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far , get it was a show after one cancel one face plant in the yard on the third one it made, but it was still scratched and dented

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TroyR. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery and condition of your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. Your feedback is important, and we want to ensure your unit is in the condition it should be. We are here to assist you with any concerns regarding your appliance.
      https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • This LG is the bomb!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sad that this fridge waa too big for my cabinets. I loved the Craft ice, dimming lights (very classy) and overall quality.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Samsung Refrigerator Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator/freezer maintains set temperatures with very little variation. Has many Apps and includes a camera to monitor contents from smart phone

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, worth the money very spacious and keeps everything cold

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend

  • My freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator it has everything I need ❤️ it is spacious?, icy for drink wster is excellent

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Took our remodel to the next level!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our latest full home remodel project as best buy had it in stock. We decided to do all LG appliances on this one and it turned out great!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Good but could be better.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but would like it to have more space and more shelvin options. Also doesn’t have a deli drawer.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn LG

Page 6, Showing 101-120 of 1,293 reviews
Sponsored

People also viewed

  • LG - 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel
    Clearance
    $1,499.99
  • Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
  • LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
  • LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel
    $1,849.99
    $3,499.99
  • Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
    $1,899.99
    $2,699.99