Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1255 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,255 reviews
  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge. The craft ice is a cool feature to have, perfect for my scotch. Would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The craft ice balls are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best upgrade I’ve ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 36” refrigerator. It has a sleek and modern look. It keeps our fruits and vegetables fresh for 3 weeks. The best buy delivers team was great. Unfortunately I missed calculated the doorway, so the refrigerator is now in a different space than intended. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great fridge so far. Too early to tell on longevity but don’t regret the value for the money at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great. There have been no issues with the ice maker and it really is fingerprint proof unlike other models that only claim to be so. It is very spacious and easy to clean. The filter is much easier to change. We are happy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spectacular

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular Refrigerator. Love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! My favorite feature is the crafted ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator for ever and for the price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG side by side frig view window

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator but didn't resliyit wasn't a third door. It's a view window knock and it lights up. But no third door Access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Delivery guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice is a hit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 months with no problems. Love the craft ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator the ice does come out a bit strong and it takes 24hr for a batch of the custom ice. Has lots of door space for big items deep bins in freezer and fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Refrigerator - Excellent Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator even though the glass door does not open from the outside. I have to read the manual more to understand how to adjust the temperature inside the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service. No damages in refrigerator. Delivery people did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator with a view

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. Will buy LG microwave next. I also plan to buy a LG dishwasher and stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my refrigerator! Love the compartment’s spacing perfect for what I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Don't Like It at All

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thick doors so you must roll the whole fridge away from the back wall to open the bottom drawers. No toe kick space on bottom so if you stand too close to it when opening, you smash your toes. You can't change the height of the shelves (body and door). So much wasted space since nothing is the height of the shelves. I had to buy bins to organize. I went up in sold volume, but down in useable volume. The bottom drawers open from the bottom so you have to reach down almost to the floor to open the drawers. The water comes out tepid, not cool and not close to cold. And it took a week for the water not to leave a white residue in my glass - this was probably 10x the amount that was suggested to throw out after installing the filter. Who designs stuff this way? Crazy

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us, as they will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call our Customer Service at (800) 243-0000. Thank you, Tanisha LG

  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy at BB It’s not an appliance. IT’s luxury in my Kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG best refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third refrigerador! But this one is by far the best fridge ever,easy to use an to clean

    I would recommend this to a friend
Sponsored