Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the spaciousness of the refrigerator, with many mentioning that it is roomy and bright. They also appreciate the SpacePlus Ice maker, which saves space and provides easy access to ice. The price point is seen as reasonable and affordable, making it a great value for the features offered. While some customers have concerns about the adjustability of the shelves and noise, overall, the positive feedback on the design, size, and ice maker indicate that customers are generally pleased with this product.
This summary was generated by AI based on customer reviews.
LGF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Icemaker is not efficient. Does not make enough ice for daily usage.
I would recommend this to a friendDon't have appliances delivered to u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time but it was delivered with scratches on it
I would recommend this to a friendDisappointing fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this fridge again. We've flushed gallons and gallons of water through and it still tastes strongly of plastic
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Barbara. Thank you for taking the time to share your experience with the LG Refrigerator (LRSXS2706S) model. We're sorry to hear about the issue you've encountered with the plastic taste despite flushing the water through. We aim to provide top-notch products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Lg frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new yet seal is leaking. Otherwise great up to date design
I would recommend this to a friendLG FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was Wack and rude and not call in advance FRIDGE DOOR NOT STEADY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ivan. Thank you for taking the time to share your feedback on the LG Refrigerator (LRSXS2706S) model. We're sorry to hear about your delivery experience and the issues with the unit. We aim to provide a professional, friendly service and ensure everything goes smoothly. If you have concerns about the fridge door, please contact Best Buy customer service at 888-237-8289 for help and solutions. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Lemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but we started noticing a lot of our food going bad. Stuck a thermometer in the fridge and noticed that it was about 9 degrees warmer than it was set for. Freezer was about 20 degrees warmer. Had two repair people out - no fix. LG customer support was horrible. Finally found their "Email the President" link on their website. Under no pretenses that the President of LG ever saw our email, but finally we got an exchange authorization.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks and it still won't make ice cubs. two geeks and no results.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your concerns about the LG Refrigerator (LRSXS2706S) model. We understand how important it is for your appliances to work efficiently and reliably. We aim to offer outstanding products and services and ensure a smooth and seamless experience. Since the issue persists despite previous repairs, it might be helpful to check a few things in the meantime: Ensure that the water line is properly connected and that there are no kinks or blockages. For additional help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. Please reach out to us on social media @LGUSSupport with your unit details and a description of the issue. We will escalate your case and work to provide a more effective solution or arrange further assistance. ^Juvy
LG Fridge dead after 3 weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new from Best Buy and after 3 1/2 weeks, it stopped working as in DEAD. $1500+ and food items down the drain. Worst, BB said it’s outside their 15 days standard warranty so NOT their problem. Don’t buy!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Geko. Thank you for reaching out about your LG Refrigerator (LRSXS2706S) model. We understand your concern about having a brand-new appliance fail so soon after purchase, especially with losing food and dealing with warranty issues. We aim to offer top-notch products that exceed our customer's needs. For help, verify that the refrigerator is properly plugged in and that the outlet is functioning. Ensure there are no tripped circuit breakers or blown fuses affecting the power supply. Look for any visible signs of damage or malfunction that might help diagnose the problem. For more help, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. For more assistance, please reach out to us on social media @LGUSSupport with your purchase details and issue description.
We're here to assist you in getting this issue resolved as quickly as possible. ^Juvy
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was defective. Tech found a wiring issue from the factory. Unit did not produce ice.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with LG Refrigerator (LRSXS2706S) model. We're sorry to hear about the unit not producing ice. We strive to provide top-notch products that meet our customer's needs and expectations. To obtain more details, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181#. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Frosty Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer keeps frosting and icing. Had the refrigerator unplugged and defrosted as suggested by LG Customer Service, cleaned up and corrected the messy installation job from the Geek Squad (not taking the tape off, not installing the water filter, etc), but the problem still exists. I will need to call LG again to get a technician come out and take a look at the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Garbage fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash fridge that didn’t even make it to 6 months. Not sure why there are so many positive reviews as the ice was slow from day 1. I called in and they said this was normal and we needed to load more food items… yeah, 4 months later and I’ve got a repair crew coming out. What a joke. DO NOT buy LG and DO NOT get the Best Buy plan.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Refrigerator (LRSXS2706S) model. We're sorry to hear that you encountered issues with the ice production from day one and that the response you received from our customer service team did not meet your expectations. We aim to provide top-quality products and great service for a smooth experience. Your feedback is important to us; we are always working to improve our products and services. If you need help, please contact us on social media @LGUSSupport. ^Juvy
Don’t do it !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this piece of junk ! One cup of ice per 24 hours! One ‘ we were away on vacation for a month and 3 weeks. Gave it 2 to warm up, now it’s non returnable!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Piece of Junk.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I wrote a review more than a month ago, and Bestbuy never posted it. I bought this LG fridge In Early April, and it completely stopped working after one month. Despite several promises, LG never finalized an exchange or a refund of our money yet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Looks Great; Seal not tight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looks great. It is sleek and attractive. Unfortunate, the cabinet may be warped. Consequently, frost build up has accumulated in the freezer. LG is working on a solution. If repair issue is a resolved it would be great. Right now, jury is still out. Cools well. The only problem is ineffective seal. LG Technician has been very thorough. He listened and has diagnosed the problem. I have been assured that LG will stand by their product. This is yet to be seen. I can not recommend one way or the other right now other than to say "NO". If the repair is made and unit works properly then I will amend the rating.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
total junk tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the store, they sold me an installation service for total junk tech and they told me that they were going to install the new fridge with the new hose and they didn't do it because those who arrive are not installers, only those who make the delivery and pay for an installation professional total tech garbage, this is amazing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Had To Return It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at this refrigerator at the store, ordered it online, and had to wait a week for it to be delivered. Hooked it up and other than the VERY SLOW ice maker it ran fine for ten days, then it completely died. No lights, no fans, no cooling...nothing. Thank goodness for Best Buy's 15 day return policy. Replaced it with a GE model and so far, so good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for taking the time to post your review. We're disheartened to hear of your experience after purchasing your 27 cu. ft. Side-by-Side Refrigerator with Smooth Touch Ice Dispenser. Please note this is certainly not the norm and likely a manufacturing defect. We're glad to hear that you resolved your issue. Should you feel the need to, please feel free to post your feedback at the following site: https://www.lg.com/us/support/feedback. We value all feedback and will use it to increase our future customer satisfaction ratings. ^Chris
MS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs could not properly install the refrigerator to water supply because of copper line. I had to employ a plumber to connect and install it. However freezer door could not close tight causing food to spoil. New techs came out to adjust the door but to no avail. A new door has been ordered and scheduled an appointment scheduled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us and we hope for a speedy repair. ^Jennifer
LG Defective product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy LG products there very defective they don't honor warranty and if they do, the product will be defective. Also too many. Too many problems. Do not buy. Beware
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Billy. Thank you for sharing your experience with us. We understand your concern about the LG Refrigerator (LRSXS2706S) model, especially if you’ve been dealing with repeated issues. We take customer concerns very seriously, and we want to make sure you have the best experience possible with our products. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
We’d love to assist in resolving the problems you're facing. If there are specific issues with the refrigerator, please feel free to send us a private message on social media @LGUSSupport. We can help guide you through troubleshooting steps, provide support on warranty concerns, and explore solutions to get your appliance working as it should.
We truly value your feedback, and we’re here to help make things right for you. ^Juvy
Doesn’t cool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, but cooling system not good. Even at lowest setting can’t get fridge below 40 and it spikes to45 sometimes. Having tech come out to look. Hopefully they can fix.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXS2706B) model. We’re glad to hear you like the size, but we understand how concerning it is to have cooling issues. Your feedback is important, and we’re here to help.
It’s great that you have a technician coming to look at the unit. In the meantime, you might want to check that the vents inside the fridge are clear and that the door seals are tight, as these can affect cooling performance.
Please let us know how the technician visit goes, and if you have any further questions or need assistance, feel free to send us a private message on social media @LGUSSupport.We're here to support you and ensure you have a positive experience! We appreciate your patience. ^Juvy
- Pros mentioned:Size
Fragile shelfing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves are glass and shatteted while removing packaging tape. Otherwise, this would have been a wonderful product. It is spacious and very stylish.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette