Customer Ratings & Reviews
- Model:
- LRSXS2706S
- SKU:
- 6468486
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.
This summary was generated by AI based on customer reviews.
Ice/water dispenser issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using ice-maker on door, excess ice expels on outside of container. The design of the ice/water dispenser needs attention. A overflow tray would be useful
I would recommend this to a friendlg fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a defect and nobody from LG could help me figure out the problem so I went on youtube to see other consumer problems and solutions
No, I would not recommend this to a friend- Cons mentioned:Ice maker performance
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size. The ice maker does not work well. The gurgling noise is constant and can be heard two rooms away. I returned this fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Faulty Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom drawer can not be opened unless untill side door moved at 120 degree.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review. So that we can improve our customer experience going forward, would you please mind filling out the following form: https://www.lg.com/us/support/feedback. We look forward to hearing from you! ^Chris
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does the job. The organization of the transaction TAINTED the entire process. I had to go pick up the refrigerator after the delivery was rescheduled twice. AT THE TIME OF PURCHASE delivery date was SPECIFIED DUE TO MY WORK SCHEDULE. I Missed work and STILL had to go get the refrigerator! I’m very disappointed by this transaction.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello Barb! We appreciate you informing us about your refrigerator delivery with Best Buy. We apologize for any inconvenience this has caused you. However, we are a third party and will have to refer you back to Best Buy because they are in charge of providing you with a reasonable justification for their error. Best wishes! ~Rita
- Cons mentioned:Ice maker performance
stop working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the refrigerator for 5 months and quit working ice maker sucks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .At LG, We take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly at 800-243-0000 or Email: https://www.lg.com/us/support/email-appointment so we can discuss the matter further. ~Tanisha
- Cons mentioned:Ice maker performance
Helen Trowsdale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker puts out very little ice. We had to purchase a counter top ice maker which defeats the main reason we purchased this fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Helen. We appreciate you leaving us your review regarding your LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless Steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. This will be considered for our continuous improvement. ~Anthony
Don’t like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s makes noises louder than my Tv and I can hear it upstairs at night
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again. The LG REFRIGERATOR IS way too small. Not as roomy as it looks in the show room. Once you put produce in, it is really very cramped. Wish I would have returned it when I had a chance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRSXS2706S) model. We understand that having ample storage space is crucial for refrigerators, especially for storing produce. We strive to provide high-quality products that meet our customer's needs and expectations. Your feedback is invaluable as we continuously strive to improve our products and ensure customer satisfaction.
If there's anything we can do to assist you further or explore alternative options, please reach out to us on social media @LGUSSupport. ^Juvy
Small ice maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker to small. Cubes to small holding basket for ice to small. Shoots ice everywhere.
No, I would not recommend this to a friend- Cons mentioned:Ice maker performance
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice dispenser stopped working less than 2 month and BestBuy is giving me run around. Do not buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for contacting us regarding your concerns with the LG Side-by-Side Refrigerator's ice maker. It would be our pleasure to delve deeper into this issue you are facing and what steps we can take, but we must switch to a different platform in order to have back-and-forth conversations, so please direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the TV. It will be our pleasure to assist you further! ~Rita
- Cons mentioned:Ice maker performance
A big let down!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working immediately after delivery. Total Tech has done nothing to assist. It has been in need of repair for over one month now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water tastes like rubber. Otherwise the fridge is cutesy
No, I would not recommend this to a friendDented LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to leave a negative review, but this thing dents with the tiniest of bump. My brother has a similar model GE and is 6 months old with zero dents. If you barely touch this LG it creates damage. Fridge and freezer working well. I suppose time will tells. Wish I knew how weak the stainless was before purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Ice maker performance
Waste of money and time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this unit for 4 months now, and the ice maker doesnt work, and the water trickles. Good Luck getting LG to schedule service - I have been trying for 2 months now
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
- Cons mentioned:Ice maker performance
bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker takes forever to make ice technician came and performed test and mentioned that this specific model have ice maker issues
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Don't have appliances delivered to u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time but it was delivered with scratches on it
I would recommend this to a friendLg frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new yet seal is leaking. Otherwise great up to date design
I would recommend this to a friendBettyONeal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a nightmare never ever ever ever will I mess with the LG again five refrigerators later and still same issues the glass burst out in the freezer the ice maker has a terrible odor and it will not keep my food cool in the refrigerator part everything sours before the date runs out never statement Mark never statement Mark I should be giving my money back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Betty. Thank you for taking the time to share your experience with the LG Refrigerator (LRSXS2706S) model. We're sorry to hear about the multiple issues you've encountered with our product. We aim to provide high-quality products that meet our customers needs and satisfaction. Please visit these links: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-water-or-ice-tastesmell-bad--1337887827042# and https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
It’s been 8 days since I got that fridge and it’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 12:38 PM (January 8, 2025) & I’m still waiting for the delivery after 8 days with the fridge I brought that is not working at all & after almost 15 days or more since I made the 1st purchase… They said the delivery should be between 8:00 AM to 12:00 PM. That’s not fair BestBuy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG Refrigerator (LRSXS2706S) model. We understand your concern about waiting for a replacement refrigerator, especially when it’s essential for your household. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
To minimize disruption, while you wait for the delivery, one step to consider is checking if any temporary cooling solutions, like a portable cooler, can assist in preserving perishables. If you have further concerns about your unit’s functionality after delivery, we're here to help.
Please send us a private message on social media @LGUSSupport so we can assist with troubleshooting or any post-delivery concerns. We’re committed to turning this around for you. ^Juvy
