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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 86 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention that the 27.6 Cu. Ft. Side-by-Side Smart Refrigerator is spacious, affordable, and has a sleek design. Many customers appreciate the amount of storage space it offers and its quiet operation. However, some customers have expressed dissatisfaction with the lack of an external ice maker and the absence of a scoop for the ice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Elegant, Quite, Spacious and Simply perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG side by side refrigerator. I love the way LG hide the handles making it more convenient to open. The shelves are big and the door bins accommodate big and bulky items. The refrigerator runs very quite. And I love the simple design. This side by side is much more efficient than my old French door. I freezer has compartments that help you see what you have much more easier. The 2 drawers in the refrigerator are roomy and very easy to open. I am very happy I found and bought this refrigerator. Thank you LG for making a good and simple side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Space

    Rated 5 out of 5 stars

    Great fridge so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It is the perfect size for our needs. It produces lots of ice very quickly. It is super quiet. Lots of room inside. And it looks nice on the outside.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your positive experience with your LG Side-By-Side Refrigerator! It's great to hear that the fridge is working well and meeting your needs, and you love the way it looks. Enjoy your new LG Fridge! ~Bridge LG

  • Rated 5 out of 5 stars

    LG is my favorite appliances for my tenants.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 10 LG appliances for my 2 units ADU. Really love LG, good products with good price. It’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Beautifull fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull fridge very comfort and has to much comparment for meals

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lg Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, would recommend to anyone who obtains/purchases this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kathy w a K♡! Kathy was cleaning when I began to ask her questions. She immediately stopped to help me with my quest to purchase a refrigerator. She answered all my questions. Then assisted me in purchasing a refrigerator. Store was clean! Great experience☆☆ Thanks Kathy w a "K".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG was a good fit for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It keeps my items at a nice temperature. It's easy to operate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer side is wavy or warped. Delivery person said all LG refrigerators are wavy on the freezer side.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, SueM. Thank you for taking the time to review the LG Refrigerator (LRSWS2806S) model. We appreciate your feedback and apologize for any concerns regarding the appearance of the freezer side.

      We understand that a warped or wavy appearance can be concerning. While variations in the manufacturing process can occur, it is not typical for our refrigerators to have a wavy or warped freezer side. We apologize for any misinformation provided by the delivery person.

      We would like to ensure your satisfaction and address your concern. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you further, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We value your satisfaction and hope to have the opportunity to serve you better in the future. ^Juvy LG

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Drawers

    Rated 5 out of 5 stars

    LG Side-by-Side Smart Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our other LG appliances, we have not experienced service issues. The appliances are long-lasting, and the stainless steel is sleek looking and easy to clean. Our refrigerator needed replacing so we decided LG was the best option. The refrigerator holds so much more than our previous one. The shelving is appropriately placed, and crispers are large. I decided no handles on the doors because there is such a narrow workspace between our floating island in the kitchen and the refrigerator. The hidden door handles work well; however, I typically wipe down the doors on the refrigerator every evening since fingerprints inevitably appear by the end of the day. It's not an issue for me since I like a clean kitchen. This refrigerator is a quality product and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this fridge so far. I was nervous switching from a french door to a side-by-side fridge, but I believe this one is more spacious. It has an incredible depth! I put 500 dollars worth of groceries in the fridge and it still looks empty (not just because of inflation). My toddler especially loves that she can take a cup and get water from the fridge. I love that the ice is inside the freezer too since my toddler likes chewing on ice and I feel like this makes it harder for her to do that which saves her teeth, but we still have ice our family can use.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Don't be fooled by the price, awesome appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing refrigerator, it comes with a very spacious all around drawers, all food gets the exact same temperature, has a built in power inverter that saves energy when the compressor starts, has a nice chime alarm when the door it's been open for a extended period of time, highly recommend for the performance and price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Drawers

    Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not in love with this. I thought I could get used to the recessed handles, but it makes it very difficult to open the door with multiple items in your hands/arms. The crisper drawers open from the bottom so to open the lower drawer you have to squat down all the way to the floor. These two issues are enough to make me return this refrigerator for a more classic model with handles and easy open drawers. This free refrigerator does run very quiet and keeps all foods at proper temperatures and makes ice efficiently. The stainless is fingerprint resistant, which is great because there’s no handle to shut the door very easily. We are always having to touch the stainless steel to close the doors.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your experience with the LG Refrigerator (LRSWS2806S) model. Your feedback is invaluable to us, and we genuinely appreciate your honesty.

      We understand your concerns about the design features of the refrigerator, and we apologize for any inconvenience they may have caused. Your feedback regarding the recessed handles and the crisper drawers is important to us, and we will certainly take it into consideration as we continue to enhance our product offerings.

      We are pleased to hear that the free refrigerator's performance, noise level, temperature control, and ice-making efficiency have met your expectations. Your satisfaction with these aspects of the refrigerator is important to us, and we're glad to know that they have contributed positively to your experience.

      We strive to provide products that not only meet but exceed our customers' expectations, and your feedback will certainly help us in our ongoing efforts to enhance our products and customer experience. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My new refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new refrigerator!!! I love the fact that it has an alarm to let you know that the door has Ben open to long. It keeps my food cold and is very spacious. This was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we was looking for and fits perfectly in opening and food actually last longer in this fridge compared to previous fridge...just wish we could get colder water from the water dispenser lg should run the water line inside the fridge first before going through the freezer door like G.E. does so you could get cold water without adding ice other than that we like the fridge a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. I don't love that the ice machine doesn't pour ice out the door but otherwise this has worked great. I love not having the handles on the front to save a little space in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    LG 28 Cu Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 3 weeks - so far very good! It is spacious, runs quietly, the only minus is that "deli bin/drawer" is not a part of it or could be an option to buy. Bought some bins but I'm still not sure if that will work... Also, handle to pull on those two bins which are included, are on the bottom instead on top, it will take a while to get used to it... Overall, I'm giving it 4 stars minus 1 for the above "cosmetics" ...

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge offers ample space, making it ideal for storing groceries efficiently. Its sleek design adds a touch of elegance to any kitchen. However, it's essential to note that the provided dimensions are with the door closed, so ensure you have extra space for optimal functionality when considering placement. Overall, a great appliance with impressive storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Spacious and organized refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the best one that I have wanted since there is a large volume of space and well organized. And the design is simple and sharp. The price is humble. Thus this item is the best product ever I have.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, we appreciate you're feedback regarding the positive experience you've had with your fridge! #LifesGood when you can get a roomy interior, useful features, and sharp, modern design all in one fridge! Enjoy your kitchen experience with your 27.6 Cu. Ft. Side-by-Side Smart Refrigerator! ^Chris LG

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and wide, and it cools nicely. I’m happy with it. It has many shelves and drawers, and it looks nice. It also has minimal, low noise so its not loud. The best buy employees delivered it and put it together for us, and did it well.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Look no Further!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG refrigerator. I was going to get the LG with a bottom freezer, but my husband wanted a side-by-side. We made a great choice. I wish I had gotten the 1 with the ice maker.

    I would recommend this to a friend
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