Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Fridge?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice spacious fridge. We like how its easy to keep it organized.
I would recommend this to a friend- Pros mentioned:Design
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my my fridge. The designed and how it looks in my house is everything love the freezer
I would recommend this to a friend LG French Door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG French Door refrigerator has all the features we need. The July 4th sale allowed us to buy for an excellent price. The sales consultant was very helpful with our purchase.
I would recommend this to a friend- Pros mentioned:Size
New LG Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit and finish. Large enough to feel spacious. Would buy again. Delivery was smooth. Good communication from all folks invilved in the process.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the French doors. Being able to fit anything into the refrigerator without having to be a tetris master is wonderful. The freezer holds plenty and it is still all easily accessible.
I would recommend this to a friend Enter to win a free gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time was Excellent personal always had a great attention
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Maintenance problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator lasted a little over 2 years. Nice appearance, very spacious but now needs both cooling fans replaced. After past experience with french door refrigerators we have opted to replace it with a side by side. cost of the new fridge $900, cost to repair $600. Not a difficult decision. Don't buy french door refrigerators and definitely not one with the ice maker on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you so much for sharing your experience with the LRFS28XBS refrigerator. We truly appreciate you taking the time to tell us about what happened—it’s clear that you’ve been through quite a bit with this unit, and we absolutely understand how important it is for your appliances to deliver both performance and longevity.
When you invest in a refrigerator, it’s not just about keeping food cold—it’s about peace of mind, reliability, and trust in the product to support your daily life. Your decision to switch to a side-by-side makes perfect sense given the repair costs and your preferences, and we respect your thoughtful approach to finding what works best for your household.
If you ever decide to revisit LG products or need support with any future appliances, we’re here to help. You can always send us a DM at @LGUSSupport for direct assistance. And if you’d like to explore more about the LRFS28XBS or access manuals, warranty info, or service options, feel free to visit our official support page https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1.
Thanks again for your honest feedback—it helps us grow and serve our customers better. -Avril
- Pros mentioned:Overall performance
Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. No problem. Works wonderfully, looks amazing.
I would recommend this to a friend - Pros mentioned:Capacity
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! There's so much space! The ice maker creates ice quickly. The shelves can be changed around for different height items. The freezer is large and it's easy to find the items I need now.
I would recommend this to a friend Flower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing. It is a classy fingerprint free refrigerator. It holds an amazing amount of food in the refrigerator and freezer. It is a definite yes to buy for your kitchen.
I would recommend this to a friend- Pros mentioned:Capacity
Excellent fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works just fine and has a lot of space and the ice crusher is the best feature, my family and me love it!!!!
I would recommend this to a friend - Pros mentioned:Capacity
Love my new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new refrigerator!! So much space. I love the ice and water dispenser on the door.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the refrigerator. It’s working as described and have not had any issues
I would recommend this to a friend Life is Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was an excellent choice, with plenty of room, and I love the fingerprint-proof stainless steel.
I would recommend this to a friendTaller shelf needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that you are only able to store gallon size beverages on the right door on 2 shelves. This means you are limited to essentially 4 gallons. With little ones as one gallon nears the end you may need to go ahead purchase the next gallon. Needs a taller shelf inside.
No, I would not recommend this to a friendNiceFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a day but it is nice. Well lit, aesthetically pleasing.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, had what we wanted.also had a better front surface, easy to clean.
I would recommend this to a friend- Pros mentioned:Size
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style, there's alot of room in the fridge and freezer
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Looks great and delivery was fast
I would recommend this to a friend - Pros mentioned:Capacity
LG Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.
I would recommend this to a friend
