Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great value, no complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this refrigerator for a few weeks, but so far it is everything that I had hoped for. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with refrigerator and delivery/installatuon.
I would recommend this to a friend Amazing Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for a reasonable price! Great storage space.
I would recommend this to a friendLG Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new refrigerator. Ice /water in the door is great.
I would recommend this to a friend- Pros mentioned:Size
New LG Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit and finish. Large enough to feel spacious. Would buy again. Delivery was smooth. Good communication from all folks invilved in the process.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy to use. Seems like good quality.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the French doors. Being able to fit anything into the refrigerator without having to be a tetris master is wonderful. The freezer holds plenty and it is still all easily accessible.
I would recommend this to a friend - Pros mentioned:Design
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my my fridge. The designed and how it looks in my house is everything love the freezer
I would recommend this to a friend Fridge?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice spacious fridge. We like how its easy to keep it organized.
I would recommend this to a friend- Pros mentioned:Capacity
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! There's so much space! The ice maker creates ice quickly. The shelves can be changed around for different height items. The freezer is large and it's easy to find the items I need now.
I would recommend this to a friend Taller shelf needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that you are only able to store gallon size beverages on the right door on 2 shelves. This means you are limited to essentially 4 gallons. With little ones as one gallon nears the end you may need to go ahead purchase the next gallon. Needs a taller shelf inside.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Excellent fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works just fine and has a lot of space and the ice crusher is the best feature, my family and me love it!!!!
I would recommend this to a friend - Pros mentioned:Capacity
Love my new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new refrigerator!! So much space. I love the ice and water dispenser on the door.
I would recommend this to a friend - Pros mentioned:Overall performance
Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. No problem. Works wonderfully, looks amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the refrigerator. It’s working as described and have not had any issues
I would recommend this to a friend LG French Door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG French Door refrigerator has all the features we need. The July 4th sale allowed us to buy for an excellent price. The sales consultant was very helpful with our purchase.
I would recommend this to a friend- Pros mentioned:Capacity
LG Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.
I would recommend this to a friend Not worth the issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with dented door and the freezer door drew was striped and would not tighten up. They ordered new handle and door. Took two weeks for them to come out and install it. When there customer service called about my appointment they kept telling me they were coming out to install a water kit. I told them they were not installing a water kit and ended over two weeks of phone calls from them and not understanding what they were suppose to do the first technician came out and cancelled because he was there to install a water kit finally they got the write person to do the job. Also the delv guys left a mess outside my house when it was delv. I would recommend the refrigerator but don’t buy thru Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with your LG Refrigerator (LRFS28XBS) model. We understand the importance of having your refrigerator delivered and serviced correctly—especially when replacement parts and appointments are involved.
For the freezer drawer issue you mentioned, one helpful step is to check that the drawer rails are fully seated and aligned after installation. If a rail is slightly off‑track, the drawer can feel loose or fail to tighten properly. You can also explore additional setup and maintenance guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. If you’d like us to review your unit or assist further, please feel free to send us an email at [email protected]. We're here to help. ^Juvy
Excited for our new LG French Door Smart Refrigera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were so excited to purchase and have our new refrigerator installed upon completion of kitchen renovation.
I would recommend this to a friend- Pros mentioned:Design, Overall performance
New LG frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed seems to work much better than last LG.
I would recommend this to a friend
