Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! It has so much room compared to any of the others that I have had. The ice and water in the door is fantastic!!!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Maintenance problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator lasted a little over 2 years. Nice appearance, very spacious but now needs both cooling fans replaced. After past experience with french door refrigerators we have opted to replace it with a side by side. cost of the new fridge $900, cost to repair $600. Not a difficult decision. Don't buy french door refrigerators and definitely not one with the ice maker on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you so much for sharing your experience with the LRFS28XBS refrigerator. We truly appreciate you taking the time to tell us about what happened—it’s clear that you’ve been through quite a bit with this unit, and we absolutely understand how important it is for your appliances to deliver both performance and longevity.
When you invest in a refrigerator, it’s not just about keeping food cold—it’s about peace of mind, reliability, and trust in the product to support your daily life. Your decision to switch to a side-by-side makes perfect sense given the repair costs and your preferences, and we respect your thoughtful approach to finding what works best for your household.
If you ever decide to revisit LG products or need support with any future appliances, we’re here to help. You can always send us a DM at @LGUSSupport for direct assistance. And if you’d like to explore more about the LRFS28XBS or access manuals, warranty info, or service options, feel free to visit our official support page https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1.
Thanks again for your honest feedback—it helps us grow and serve our customers better. -Avril
Flower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing. It is a classy fingerprint free refrigerator. It holds an amazing amount of food in the refrigerator and freezer. It is a definite yes to buy for your kitchen.
I would recommend this to a friend- Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is absolutely perfect! Large capacity, good lighting, We debated on a side by side and the French Door and this one won and we couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would buy again. Looks great and delivery was fast
I would recommend this to a friend - Pros mentioned:Size
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style, there's alot of room in the fridge and freezer
I would recommend this to a friend Excellent fridge for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been enjoying this fridge very much. It uses much less electricity than my old competing brand fridge. There's a ton of space in both the fridge and freezer, and it feels like high quality manufacturing. I was a bit disappointed to find that ice is only made in the fridge door and not the bottom freezer, so you have to fill the ice storage in the freezer on your own. I don't go through enough ice for this to be an issue for me, but it may be for others. Overall, this is fridge is a great value for the price.
I would recommend this to a friend- Pros mentioned:Capacity
Great purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a TON of space inside. I love the door ice maker. It doesn’t take up too much space and it came with an u e bucket in the freezer so we always have ice on hand! Overall, great purchase.
I would recommend this to a friend My delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator and the installers. However, getting I delivered was a big pain. The delivery got canceled due to weather, but getting a new delivery date set up meant hours waiting on the phone, and once the new date got set up, it was cancelled again supposedly due to weather. However, the day was cold, but no precipitation. Still do not know why the second date got cancelled. I called the number given and refused to set up a new date. I told whoever I was speaking to that they would have to call me back within 24 hours or I would be cancelling. I actually got a call back within 10 minutes and a new date was scheduled. The delivery guys were amazing.
I would recommend this to a friend- Pros mentioned:Noise level
Perfect Refigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator we've every owned. Much better than the piece of crap Maytag that this one replaced. Absolutely silent...can't here anything except the ice cubes dropping into the container.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!Very similar to our last one from Best Buy.Lots of room.Keeps things cold.It looks really nice in the kitchen.And I feel the price was good.
I would recommend this to a friend - Pros mentioned:Design
Buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great straight-forward French door refrigerator ...no fussy bits, computer screens, talking doors, etc. It looks great. It's easy to figure out and operate. Best Buy delivery and installation was wonderful. I'm a happy customer.
I would recommend this to a friend - Pros mentioned:Capacity
Great refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great refrig so far. Lots of room keeps the temperatures cold Ice capacity is less than what our other fridge has but was expected being a bottom freezer unit. But it has a setting to make ice faster that helps.
I would recommend this to a friend Enter to win a free gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time was Excellent personal always had a great attention
I would recommend this to a friend- Pros mentioned:Size
Truly Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it is roomy and does everything I wanted.
I would recommend this to a friend - Pros mentioned:Capacity
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and all the extra space it provides. Everything works perfect
I would recommend this to a friend - Pros mentioned:Overall performance
refrigerator for the Allison Residense.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is up to our expectations. Well pleased for the sales persons attitude and performance. The delevery and set-up crew performed the removal and installation of the refrigerator in a timely manner and verified proper operation.
I would recommend this to a friend Life is Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was an excellent choice, with plenty of room, and I love the fingerprint-proof stainless steel.
I would recommend this to a friendSo happy we changed from samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this Refrigerator. The fridge is spacious, the freezer holds more than you think it can. The ice and water dispenser works great
I would recommend this to a friendZero problem Process, Great Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review has to do with the efficiency in Best Buy delivering on time and removing my old fridge. Seamless process from Alliance store from my sales guy to my delivery guy. Had my last LG for 18 years. Hope this one lasts too.
I would recommend this to a friend
