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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,049 reviews
  • Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery gays was very polite and professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great refrig so far. Lots of room keeps the temperatures cold Ice capacity is less than what our other fridge has but was expected being a bottom freezer unit. But it has a setting to make ice faster that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator for the Allison Residense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is up to our expectations. Well pleased for the sales persons attitude and performance. The delevery and set-up crew performed the removal and installation of the refrigerator in a timely manner and verified proper operation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Consumer Reports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended by Consumer reports. Excellent purchase. #1 in Consumer Reports.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything we were wanting. Great storage in the freezer as well as the fridge. External water and ice dispenser is a huge plus for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was spectator! The most professional agents. First experience was in the store. This was an excellent experience. Please express my complete gratitude for the seamless and professional vist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge I’ve owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve owned! Love bright it is and the front is actually magnetic!! The filter is in the top left corner so it doesn’t take up any room and the ice maker is slim

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, and great best Buy service! love buying here

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the LG refrigerator. There is plenty of space and it organizes nicely. The ice and water dispenser work great. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fridge, wanna chill?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, and the water filter is really easy to change(it might be challenging for the vertically challenged). Very convenient, and the kids can stick their magnets to it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time in the review regarding your 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water in Stainless steel LRFS28XBS. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. ^Anthony LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, very spacious with organizers of shelves perfect for setting your groceries with ease. I am fearful for the wonder way the freezer at the bottom has well-placed organizers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG - 27.7 Cu. Ft. French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this French Door refrigerator! So much more spacious than my previous side by side kegerator. I can actually see everything that I have in there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would be better if we could drink the water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this refrigerator for about two months and it works as expected. This biggest downside is the drinking water from the dispenser tastes like plastic, so I’m still buying/boiling drinking water. Maybe because new and I need to wait until it goes away, but we rarely use the dispenser because of that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, it has everything I was looking for plus the price was affordable, very good product and the Best Buy associates were very professional with a great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new LG refrigerator is working very well for us. The installation crew (Dynastacius and helper did an absolutely excellent job on a hot busy day for them. Thanks to both of you for making the Delivery go so smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is awesome !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman & delivery men all were excellent! This is our 3rd appliance purchase with them & we will return in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very spacious but slow ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Jose Luis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality beautiful design I like the item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has alot of space and I like that the freezer is at the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge--my third LG and love the brand. a lot of room and the ice/water through the door is great!

    I would recommend this to a friend
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