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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1044 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,049 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. At a pretty good price. My first LG.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its LG predecessor died at 12 years. The first replacement had a leak in the ice maker. They did replace it. The interior space is awkward with only the door for tall items. You cant open a crisper without opening both door. Needs better interior layout. Hard to see the dark words on front water/ice and have to hit the button twice to change modes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Great storage and is sharp. The only complaint is the doors are heavy and close a little hard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Solid Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good middle of the road fridge. Has all the right features and space. Highly recommended by reviews and sales team at Best Buy. I see why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with purchse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service secured the deal away from HD. I was checking prices and the service agent was so patient and helpful I decided to make the purchase then. They explained how credit card would return 10% after bill is paid. He stayed on the line while I processed the application and then helped me negotiate how to use new card to charge the appliances. Overall outstanding customer service. I will look to Best Buy first for purchases in the future

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, so spacious and your personnel service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as described!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fridge. What can I say? It's just as described and working as intended. The only thing of note is that the left door is noticably heavier than the right, being that the ice maker is built into the left door. So it requires more of a pull to open and is more prone to slamming shut on it's own. So I would store very light things on the left door shelves to not add onto the already heavy door. Other than that it's all good.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello Alex! Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG French Door Smart Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 4 out of 5 stars

    HB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Needs to have a floor “kick plate” or cover plate to hide legs and vents on front bottom. Looks very unfinished. Fortunately old ‘fridge had one in good condition that luckily fit. Otherwise perfect for needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Lots of space. Got to temp not long after plugging it in. Water and ice work great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this machine over one year, it’s my second purchase, I got it from my uncle he absolutely loves is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chlorine smell from water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is working well, however the water smells chlorine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is great. Best Buy price very good and the installation guys were awesome. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! Very spacious and functions of the fridge are awesome. Delivery guys from best buy were so great and knowledgeable.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First and foremost, we would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. ~Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best refridgerator we have owned to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money, insane amounts of storage. Everything very well laid out to maximize capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best fridge ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is amazing, so much room and the bottom freezer is super deep i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, spacious and well designed interior. Produce enogh ice,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, looking very nice! Best Buy is the good place to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “ the best”!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an super good item It have good features and easy to organice everything you’ll need every time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Has lots of room in it. Had friends over and they loved the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MOM IS IN LOVE WITH HER NEW REFRIGERATOR IT IS VERY SPACIOUS AND COOLS AND FREEZES VERY FAST!! I DEFINITELY RECOMMEND IT

    I would recommend this to a friend
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