Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Armando Torres
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator, we are very pleased with the price and the service we’ve received from the folks at Best Buy We’ve bought other appliances from them and will continue to do it Thank you Beat Buy for your excellent service and follow up Armando
I would recommend this to a friend- Pros mentioned:Noise level
Mister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so fat. Enjoying the water and ice in door. Definitely quieter than the old fridge I had.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge with external water and ice dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and water dispenser this fridge offers!!
I would recommend this to a friend We call her Gloria
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because she is a glorious fridge! It’s nice a roomy. The ice and water on the door functions nicely. Highly recommend!
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it!! It was a great buy. It’s worth every penny.
I would recommend this to a friend - Pros mentioned:Overall performance
LG fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works great, I love how it can make ice and it looks well in our home
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with purchase. Works as advertised. Thank you Best Buy.
I would recommend this to a friend - Pros mentioned:Capacity
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it there is so much space love all the compartments in the freezer
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! I love LG products. The sleek design and amazing functions are top of the line.
I would recommend this to a friend Rock-n-roll refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent service. We love our new refrigerator.
I would recommend this to a friend- Pros mentioned:Capacity
More space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the same cubic feet as my old fridge but all the space is utilized to create more room. Love it!
I would recommend this to a friend - Pros mentioned:Capacity
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value - huge refrigerator space, and the freezer capacity is exceptional.
I would recommend this to a friend LG French Door refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Have had only one month but no issues. Great value.
I would recommend this to a friend- Pros mentioned:Capacity
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much. The capacity is great. Love the freezer too.
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! We just love it and it has enough storage space and we cannot worry about any other choice
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for the price like the freezer functionality as well
I would recommend this to a friend
Love it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love! So spacious and keeps my food so fresh
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job the delivery guys got it in and in the spit fast
I would recommend this to a friend- Pros mentioned:Design
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price, very good quality. The ice maker is small but the interior has plenty of space.
I would recommend this to a friend Refrigerator Arrived Dented and Promised Gift Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. My brand-new refrigerator from Best Buy arrived with a dent, and the delivery team said customer service would make it right. I was told I’d receive a $150 gift card as compensation — but weeks later, nothing. I’ve called several times, and all I get are excuses and no follow-up. It’s ridiculous that I have to chase down a company this big just to get what they promised. Between the damaged product and the lack of accountability, I’m completely done with Best Buy for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thanks a bunch for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We totally get how crucial it is for your new appliance to arrive just right, and we really appreciate you taking the time to fill us in on what happened. Just a heads up, it might be good to keep following up on that gift card compensation promised by Best Buy customer service at 888-237-8289. While the retailer takes care of compensation and delivery stuff, we’re more than happy to help out with any product-related questions. If you run into any performance issues or need a hand setting up your fridge, you can check out https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1 for manuals, troubleshooting tips, and warranty info.
And hey, if you’d like us to dive deeper or lend a hand, just send us an email at [email protected]. We're here for you! ^Juvy
