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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1196 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,196 reviews
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV bought it for wife's elderly aunt. She likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-27

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for kitchen, love all about it, from color to applications selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller TV than I imagine but still good. Will buy larger TV later on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good TV for a small space.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Good picture. I wish the remote was better designed (ex. Sony directional keys are in a circle and you can feel what to push without looking). LG = Life is Good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating operation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice tv. Sharp. Good Sound. However: I have it hooked up to cable and set on HDMI for cable channels. When I turn it on it displays all the premium paid channels and apps. I am unable use my cable remote to do anything. Sometimes after 3 or 4 minutes it changes to the HDMI. Very frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect tv for college dorm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perez t TV for college dorm. we bought a rolling tv stand so he could move it around his dorm and it is working out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good kitchen tv, could be used as a computer monitor too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! Perfect for my kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this tv! The picture is bright and crisp, volume is loud and the size perfect! I am so very happy I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Great for gaming. Got a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new smart TV. It has an outstanding picture. Really pleased with my purchase. The Best But installation team was fabulous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent. It seems a little over-saturated in HD. I use it mainly for OTA TV and as a computer monitor. Computer images look great. LG's menu system is not as nice as Samsung's, but I got this open-box so the price is what I wanted for what it's being used for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is always good at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This size isngetting scarce, thankfully BB had this size. Service is always good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Smart TV for the price, easy to use with streaming or antenna. Great for kitchen counter or other small space. LG includes their own LG TV streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RV upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect as an upgrade smart tv in our RV. Price was reasonable and you can not go wrong with an LG product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in my kitchen on a stainless steel shelf. I love it. Perfect size smart tv. I unplug and use outside in my sitting area. WiFi connects perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flakey TV Set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with the remote and other TV functions. CH+/-, VOL+/-, and MUTE work at first, then "hang," kinda like the TV is "thinking about it." Been in 9 chats w/LG so far, and they finally agreed (under warranty) to look at it. All I've done is jump through hoops for these people. I smell fishy, untested software, but all I get is "operator error." Good luck configuring this! I spent all day setting up channels. Our older 24" TV is great. This one sucks!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your experience with us regarding the LG TV (27LQ625S-PU) model. We understand your concern about the remote and TV functions not responding as expected. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
      It sounds like the issue could be related to a software or communication glitch between the TV and the remote. A quick troubleshooting step would be to perform a reset of the TV’s settings to clear out any software conflicts. To do this, go to Settings > All Settings > General > Reset to Initial Settings. This will not erase your channel settings, but can help resolve any underlying issues that might be causing the functions to "hang."

      If this doesn’t resolve the issue, we’re here to help you further! Please send us a private message on social media @LGUSSupport, and we’ll ensure our team looks into this for you.

      We appreciate your patience as we work together to get this sorted. ^Juvy LG

  • Rated 5 out of 5 stars

    27 inch LG SMART TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a top of the line “smart tv”. I ordered it as an open box item. It arrived in perfect condition. I love the features it has. Best Buy is a great company and has the best customer services!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dimensions of this TV were perfect for my needs. Easy set up. Picture and refresh rate really nice for watching sports. As others have mentioned, the sound quality is very much lacking. Got a Bose TV Speaker sound bar to pair with the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my aging 720p kitchen TV and look for the best product at the best price and after much research decided on the LG 27". So far I am very happy with all qualities of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used every day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV primarily for game play and as a streaming backup if the cable ever gores out. The picture quality is outstanding. It met all of my expectations.

    I would recommend this to a friend
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