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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1196 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,196 reviews
  • Rated 5 out of 5 stars

    Great t.v., reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I dropped my cable television service, I realized my t.v. was an old model that would only operate with a cable service. With my new smart t.v. and a cheap (less than $10.00) antenna, I now get MANY more channels than I ever got with my cable service. And, it's free. I LOVE my new t.v. The reception is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Fits perfectly in my bedroom. I was happy to see that it was over $100 less than on Amazon. This was my second TV purchase from Best Buy, Very happy both times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV works perfectly for the price very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a return and a new purchase to be installed and educated with the product. The agent was "terrific" as I had expected from a previous purchase. I am a great believer of Best Buy, your policies & ability to deliver all of it. You will get great recommendations from me if ever asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, well worth the price. The quality meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small extra bedroom very nice picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but dim.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. Need external sound and picture is a bit dim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The picture and sound quality are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drawls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the size as we needed a small tv for our motorhome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grateful for the geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this screen is larger than our previous tv so we needed to make room for it this tv needed professional assistance to set it up we are not that good at things like that so we are grateful for the geek squad seeing it done by them was a blessing as an older adult I am grateful that you offer that service and that we are able to subscribe to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV for the kitchen. Fits under the cabinets. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    27" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money with a very nice picture..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and excellent sound. Easy to nstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 27”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It fits the space we have and has a nice picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG is Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever. TV doesn't work with our network. When I tried to return it the kid at the door gave me a hard time and tried to upsell me more garbage until I asked to see the manager. Then the girl at the return counter unboxed it, plugged it in and said it works fine. Finally, I was given a refund after hours of telling them over and over that I was sold garbage. Employees should practice customer service rather than threats and violence.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, WayneR. We understand your inquiry regarding your LG Full HD Smart TV (model 27LQ625S-PU) and the experience you had during the return process. Since returns and in-store service are handled directly by Best Buy, we recommend reaching out to them for any concerns related to your transaction.
      https://www.bestbuy.com/site/lg-27-class-led-full-hd-smart-tv-with-webos-2022/6506780.p?skuId=6506780
      If you have any product-related questions or need support with an LG device in the future, feel free to send us a private message on Social Media @LGUSSupport. We’re always here to help! —Renzo LG

  • Rated 5 out of 5 stars

    Good TV loaded with features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, streaming features built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG life IS good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an early Christmas present for my husband. Peacock for wrestling mainly. However this tv has SO much to offer. Love it. He actually found footballs red zone. Something he missed since we go rid of Direct TV. Best gift ever.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. And price.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV being used outside. Has a great picture but sound could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our camper for our toy hauler section and it picks up more channels than the tv in our main section. We don’t have cable or an antenna hooked up. Might get another for the main area.

    I would recommend this to a friend
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