Customer Ratings & Reviews
- Model:
- 27LQ625S-PU
- SKU:
- 10187419
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Fine Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box, as it is for my camper. Never had a problem with LG before, so I am confident it will work as a secondary TV for the camper and take up less space that the 32 inch one it is replacing.
I would recommend this to a friendGreat bedroom addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. This TV serves as a bedroom unit. The quick set-up program couldn't find our Wi-Fi so I went through the regular menu and it found it quickly. It's now hard to find smaller TVs that have multiple HDMI ports but this does.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for the recommendation. We appreciate you making LG a part of your entertainment experience! If you need support, we're available on social media for your convenience. You're welcome to reach out to us on Facebook or Twitter at the handle @LGUSSupport. We'd be happy to help resolve your issue! ^Chris
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv that looks like a tv and sound like a tv.
I would recommend this to a friendNeeds good instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound not too good. Totally abysmal instruction manual. Having to figure out how to do simple things like watching live TV, unacceptable.
No, I would not recommend this to a friendLG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S A GOOD, NICE, SMART TV FOR THOSE WHO DON'T WANT A HUGE ONE.
I would recommend this to a friendTV I just purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got exactly what inwas looking for. Great purchase. I will definitely go back soon yo buy another TV for another room at home. Great cuatomer service as well!
I would recommend this to a friendLG tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote/TV slow to respond especially on streaming apps. When selecting a show on Netflix it goes halfway, stalls goes back to original position. After several attempts you get what you want. Remote buttons are small and don’t light up in dark room
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. Thank you for sharing your feedback on the LG TV (27LQ625S-PU) model. We understand your concern about the TV and remote are slow to respond, especially when using streaming apps. We strive to provide high-quality products that exceed our customer's needs and expectations. To improve performance, we recommend ensuring your TV’s firmware is up to date by navigating to Settings > All Settings > Support > Software Update and checking for available updates. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, clearing the app cache by reinstalling the affected streaming apps may help. If the issue persists, please send us a private message on social media @LGUSSupport, and we’d be happy to assist further. ^Juvy
Small space TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for a small space in my wife's office. We were able to connect directly to our ethernet connection and eliminate all the other streaming devices.
I would recommend this to a friendGood value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is good value for the money . We have 3 of them and they definitely serve a purpose.
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV fits our needs. It was really hard to find a 27”.
I would recommend this to a friendBest Buy Open Box Excellent Misrepresentation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order what was supposedly an “Excellent” condition Open Box. What arrived was missing the remore and the screws to connect the feet. In other words, by BestBuy’s definitions it was “Fair”. I also was going to buy an “Excellent” condition 32” that was supposed to in stock at the store. Once the employee went to find it, they came back and said they had 2 Open Boxes. One was labeled Excellent the was labeled Good. He said both were missing parts and as such actually Fair condition. BestBuy is going downhill quickly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tom. Thank you for sharing your feedback with us regarding the LG TV (27LQ625S-PU) model. We understand your concern, especially after purchasing an "Excellent" condition open box item, only for it to arrive missing essential components like the remote and screws. We're committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.
While we can’t directly control the condition of open box items at third-party retailers, we want to make sure you’re taken care of.
We recommend contacting Best Buy customer service at 888-237-8289 to address the condition discrepancy and ensure they assist you with either sending the missing parts or offering a solution. If you continue to experience issues or need additional help, feel free to reach out to us via private message on social media @LGUSSupport. We’ll help make sure your concerns are heard and assist with any other LG-specific issues you may have. ^Juvy
LG TV's are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a 27 inch, and the picture is often horizontally distorted. Otherwise, the picture and sound are perfect.
No, I would not recommend this to a friendGreat TV and Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Employees who installed was fantastic, professional and cleaned up after he was done. Very nice. I was totally impressed
I would recommend this to a friendA great television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great television, and just the size for our cabinet! Very pleased with the purchase and with the service we received at Best Buy.
I would recommend this to a friendGood Television at a good price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for about a year now and still very pleased with it.
I would recommend this to a friendLove This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my bedroom last year. My granddaughter needed a TV for her dorm room this year. I bought her this TV about a month ago. It is the perfect size for her room.
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new TV because the new DVD player had to be connected to an updated HDMI television. Good thing the two items were on sale.
I would recommend this to a friendGood little TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting the picture to the right contrast that I liked but overall this is a good TV. Would certainly buy another LG if the need comes up. First smart TV and my internet is not great but it seems to work well.
I would recommend this to a friendNot worth the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smaller tv for bedroom and this fit the bill. Unfortunately it was a big let down. Biggest complaint was it Would not stay connected to Wi-Fi, tried many configurations. Remote control was not intuitive and very confusing. Picture and sound quality was just ok. Returned it and got a Samsung that is a much better tv for not much more money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RobertW. Thank you for taking the time to review the LG Smart TV (27LQ625S-PU) model. We appreciate your feedback and apologize for the inconvenience you experienced with the Wi-Fi connectivity, remote control, and overall performance of the TV. We understand how frustrating this must have been, especially considering your need for a smaller TV for your bedroom. Our team is continuously working on improving our products and your feedback will be invaluable in this process. If there's anything else we can do to assist you with your other LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Poor remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price…..disappointed that I had to reboot the remote which i had to do an internet search to find the process
No, I would not recommend this to a friend
