The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,196 reviews
Rated 5 out of 5 stars
Great place
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super friendly staff, quick, easy and fast checkout even though the store was busy
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased online: May 30. Delivered to Dandrige, TN on June 4. Quit Working: June 19. Contacted Best Buy, but their warranty for immediate replacement is 15 days from the date of purchase, so I had to contact LG customer service. LG would not do an immediate replacement, so they said they would email me a shipping label within 24 hrs. Did not receive it until June 27. Shipped it to a repair facility in SoCal. They were supposed to receive it on July 3, but that didn’t happen. So, now it sits in a FedEx warehouse until tomorrow, July 7. Will now have to wait for it to be delivered to LG’s repair facility, have it setup in the queue for diagnosis and repair, then shipped back to TN. Will follow up with final delivery date and assessment of the repair, AND determine if they repaired the same unit or replaced it.
Hi, Bill. Thank you for sharing your experience with us. We understand your concern about your LG Monitor (27LQ625S-PU) model, TV not meeting your expectations regarding its longevity, and the repair process. We really aim to provide reliable, top-notch products and great service to make your experience as smooth as possible.
To help us look into your repair status and speed things up a bit, just make sure you’ve tracked your shipment accurately with the FedEx tracking number we provided. That usually gives you real-time updates on where it is. If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team will be super happy to help you find some solutions. ^Juvy
Rated 3 out of 5 stars
Sound is not so good
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture and webOS are good. Sound is tinny and not great. Need to buy a sound bar for it.