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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, door-in-door feature, and design of the 29.7 Cu. Ft. 4-Door French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator. They appreciate the ample storage space, convenient access to frequently used items, and stylish appearance of the refrigerator. However, some customers have concerns about the reliability of the ice maker, compressor, and cooling system, as well as the noise level and overall cost of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 722 reviews
  • Pros mentioned:
    Smart wi-fi

    Rated 5 out of 5 stars

    Great appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It has all of the features we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I would recommend it to anyone. My only complaint would be with the people that delivered it and brought it into my house. They were clumsy and damaged the handles on the way in. Best Buy had no problem getting me the replacement handles right away.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has so much space. Works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would want in a fridge without any in-necessary extras. Has WiFi connectivity for showing the number of times door was open and how much electricity is being used. Fridge is large enough for our large family of 7! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Love the InstaVview door

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of room and works flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Cheap, Cheap, Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Samsung and loving it we had a service issue with Samsung so we lost the brand loyalty. Switched to what was a better warranty on LG. This this is super expensive and very cheap! The middle drawer sounds like a kids toy and the in door ice maker makes the door so heavy that it shakes the whole unit when we shut the door. Best Buy has been great with dealing with some cosmetic damages on the first unit and having it replaced but not impressed with overall quality of the LG unit...look at something else and perhaps save some money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, with style.i use my front door opening often.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving all the space in the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    my kids love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has lots of room and easy view. it is a one of a kind that we love.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient, plenty of room, stays cold, easy to open

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love the door in door feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can see the contents without opening the door

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    High quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator with plenty of room and nice layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deal we couldn’t beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky to get this fridge at a time that Best Buy had it on special. They really were the Best Buy at the time for us. The black stainless steel finish is really nice and it stays very clean. The peek-a-boo door isn’t necessary but has been a hit with everyone who has seen it. Really added sleek lines and clean modern look to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and well compartmentalized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Makes organizing simple. Thanks ice maker for giving up more space for food! I have a 2003 home with counter top depth kitchen so my new refrigerator is sticking out about 5 inches but I didn’t care. It’s well worth it ! Got lots of compliments. They didn’t even notice that it was sticking out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Like the Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love will design features of this will for Refrigerator .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two Samsung Family Hub refrigerators and 6+ visits from service technicians we are SO HAPPY we replaced with this refrigerator! It's HUGE and gorgeous. NO issues with the ice maker, it actually makes a little bit smaller cube so they freeze faster and ice is made faster! WE LOVE IT AND HAVE NO REGRETS!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and roomy! Love all the controls and alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge if you’re willing to spend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to our first house and needed a refrigerator, originally I was going to pick the Samsung but decided not to because the LG just had way more compartments and room inside. The app was kind of buggy as in running sluggish during the setup process but once it connect, it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is great It really updated my kitchen I put new wooden floors in in a fridge raider change the whole look of my kitchen installers did a great job putting it together and explaining everything show me how it works changing the water filter and other features

    I would recommend this to a friend
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