Customer Ratings & Reviews
- Model:
- SC9S
- SKU:
- 11115011
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Love this bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this bundle. It comes ready and easy to install
I would recommend this to a friendGreat sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fills the room with theatre quality sound! Easy to use
I would recommend this to a friendmr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in the all around sound and the ability to control
No, I would not recommend this to a friendNo issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues - designed for the set - works a advertised.
I would recommend this to a friendBest Buy had Poor Customer Satisfaction Policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice if I actually received my product, and my package was delivered properly to avoid theft.
I would recommend this to a friendNice soundbar with subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my LG Oled tv to get better sound. Luckily I got a better deal from Best Buy.
I would recommend this to a friendSound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system; works good. No issues. ???????????????????????????
I would recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible product, I paired it with my LG tv and it wouldn’t ever pair. Very frustrating and disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Steve. Thanks for reaching out. We totally get how important it is for your LG Soundbar (SC9S) model to connect seamlessly with your LG TV. You deserve a setup that just works, right?
One simple thing you might want to try is checking if LG Sound Sync (Wireless) is turned on your TV before you attempt to pair them. On a lot of LG TVs, if the TV is still set to internal speakers or another audio output, the soundbar won’t show up as an option. Also, just make sure the soundbar is in BT Pairing mode (you should see “BT PAIRING” or “BT READY” on the display) before you search for it on the TV. You can check out more setup guidance here: https://www.youtube.com/watch?v=Ay2MuKSLHCE. If you need any more help, feel free to send us an email at [email protected]. We’re here for you! ^Juvy
Wish I could return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased a less expensive LG model with rear speakers and had to return because I couldn’t get the volume to go up or down. Spent twice as much on this model, and although the volume control works, the sound is horrible. Worse than the TV sound. Have to turn it up to at least 30+ to even hear it. Voices are soft and everything else too loud. I have an older mode LG sound bar that sounds fantastic, but they don’t make that model any longer. Assumed that this newer model would sound even better, but definitely not. I have three LG TVs, and I have tried both sound bars on all TVs. The old version works well on all three and the new version doesn’t work well on any of them. The older sound bar has a menu that you can see on the sound bar and the newer one does not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Arlene. Thanks so much for sharing your experience about the LG Soundbar (SC9S) model. We truly appreciate your loyalty to LG and the time you’ve taken to provide detailed feedback. We understand how important it is for your sound bar to deliver clear, balanced audio. To improve voice clarity and overall sound performance, we recommend enabling Clear Voice or AI Sound Pro mode in the LG Sound Bar app or your TV’s sound settings. These modes are designed to enhance dialogue and optimize audio levels across different content types. Also, adjusting the center channel level and dynamic range control can help balance loud effects and softer voices. For more tips and setup guidance, feel free to visit our LG Sound Bar Support page.
If you’d like us to take a closer look or need further assistance, please send us an email at [email protected]. We're here to help. ^Juvy
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable staff helped me make my decision.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to a family member. What I heard, it works well with his TV.
I would recommend this to a friendExceptional Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was exceptional & sales associate was great!
I would recommend this to a friendLG Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. I am very happy with it.
I would recommend this to a friendDont buy used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where’s fine for 15 days then it started disconnecting randomly and as of now I keep resetting it and resetting it there’s no way of getting my money back but hey that’s just what happens when you buy used
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bingus. Thank you for sharing your experience with the LG Soundbar (SC9S) model. We appreciate your insight and understand how important consistent connectivity is for enjoying your home entertainment setup. If your unit disconnects randomly, we suggest updating the soundbar's firmware to the latest version to fix connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-soundbar-how-to-connect-to-thinq-and-update-soundbar-software--1428604854142. Also, ensure the soundbar and subwoofer are within optimal range and free from interference from other wireless devices.
If you need further assistance or help with these steps, feel free to email us at [email protected]. We're here to help you maximize your soundbar experience. ^Juvy
Upsold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They upsold us! We got a QNED mini and this soundbar, which works okay, but it's really for the LG OLED evo C series.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KhyreeN. Thank you for sharing your experience with the LG - 3.1.3 Channel SC9S Soundbar with Wireless Subwoofer. We understand your inquiry regarding the compatibility of this soundbar with your QNED MiniLED TV. We are pleased to hear that the system is working well for you. While this model includes a specialized bracket for the C Series OLED, it is designed to provide an enhanced audio experience with WOW Orchestra across our premium TV lineup. We would like to provide more information on how to optimize the integration with your specific TV model.
https://www.bestbuy.com/product/lg-3-1-3-channel-sc9s-soundbar-with-wireless-subwoofer-dolby-atmos-wow-orchestra-black/JJ8VPZR245
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Be careful with Open Box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an Open Box Excellent condition. Was missing screws and the power cord for the subwoofer. I had to spend $20 to correct this.
I would recommend this to a friendMeh ...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better for the relatively high price. Subwoofer performance is anemic, especially at low volume levels.
No, I would not recommend this to a friendLG Soundbar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I think the wow orchestra Q symphony anything where you are using ur tv speakers with a sound bar is a gimmick. This is my own opinion. I just felt it didn’t work all that well. Personally you need to bypass the tv speakers all together. And just stick with a good sound bar.
No, I would not recommend this to a friendproblems with sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there seems to be a problem. once in a while the sound bar turns off when changing tv stations or going between dvd player and tv. and it is impossible to turn it back on. Have to turn the tv off andwait a couple of hours
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, JohnZ. Thanks for reaching out. Hopefully you were able to get your soundbar fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Not excellent quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken and didn’t work. I tried to reset it and it didn’t work. Keeps shutting down after 1 minute
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alberto. Thank you for reaching out about your LG Soundbar (SC9S) model. We understand how important it is for a new soundbar to work reliably. Since the unit keeps powering off, one helpful step you can try is confirming that the soundbar is connected directly to a wall outlet rather than a power strip. Some surge protectors can cause the soundbar to detect unstable power and shut itself down as a safety measure. For more guidance, visit https://www.lg.com/us/support/help-library/audio-cutting-out--20154860345938. We’d be glad to take a closer look at your experience. Please feel free to send us an email at [email protected] so we can continue supporting you. ^Juvy
