The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Great washing machine!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG washing machine is wonderful! It is very quite and it doesn't "walk" like our last one did. Having all the different wash cycles is also great to have. So very happy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We loved our washer, but unfortunately, it was not built to last a household of two. It lasted us not even 3 years, and now it is giving us an error code and won't drain properly. My husband has tried troubleshooting it, and the cost to repair it is over half the price of just buying a new washer. It is sad that things aren't built to last these days. We take good care of our stuff, too. We bought all new appliances at the same time,e and every single one of them has had issues so I guess I don't recommend LG at all.
Hi, Brandee. Thanks so much for sharing your thoughts about your LG Washer (WM4000HBA) model. We understand your concern about running into issues with a unit that you’ve taken good care of, especially after just a few years. Our goal is to provide quality products and great service to make sure everything runs smoothly for you. If your washer is showing a drain-related error code (like OE or FE), we suggest starting with these simple steps: give the drain pump filter a clean, and check that it’s not kinked, clogged, or pushed too far into the standpipe—those things can sometimes cause draining problems or trigger an error. For more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078.
We really want to make sure you feel supported, especially if repairs are becoming tricky or pricey. Just send us a private message on social media @LGUSSupport with your unit details, and our team will be happy to look into options for you and see what assistance we can offer. Take care! ^Juvy
Rated 5 out of 5 stars
Good good good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent I love this machine. Where is silence he working and he cleaned good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer has different useful wash options. Very quiet operation. However controls are not easy to manipulate if change neded. Also, although the machine is dried after each wash it still acquired a musty odor.
Hi Charles, we appreciate the honest feedback. Please be sure to perform the maintenance on your machine as often as recommended by your owner's manual to keep your washer's performance in top shape. Should you need help going forward, support is a few clicks away on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. ^Chris
Rated 5 out of 5 stars
Fantastic washer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine. It has many features that make doing laundry easier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! It washes well and matches with my dryer. I was really satisfied with the services. I ordered it online and then received email confirmation. Shortly after picked up the LG washer from Kapolei warehouse. Great customer service all around.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far Ive only had this washer for a month. Ive always used Ge appliances but for some reason the washer has given me so many problems while owning it so I decided to go with a new brand and the LG had really good ratings. So far I'm not disappointed. It's quiet and the clothes come out clean so when my dryer goes Im buying the Lg matching one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always used a washing machine like this in Europe. I finally bought one in America! Once you've done your laundry in one of these washer you will never want to do laundry in a top-loading washer again
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer (and matching dryer), except for 1 thing: You can't modify the wash (or dry) settings with your own preferences.
For example, if you want to always use TAP COLD for a load, you MUST ALWAYS change the temp manually. For such an expensive appliance that has internet, downloadable cycles, and an app, it's mind boggling that I can't modify and save a setting to be reused.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, meeting all of our expectations. Looks great and some new features added. If my wife is happy with it (and she is), then I'm happy with it too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is amazing. It has settings for every type of fabric you would want to machine wash. It is also water efficient. It's so quiet you wouldn't know it was running unless you looked