The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,007 reviews
Rated 5 out of 5 stars
Larger drum.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a big LG fan. The new speed wash thing is awesome compared to the older model we had. Halves our time to clean clothes. And the added WiFi alerts me when the load is done which is nice cuz I would forget a lot. Definitely would purchase again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice washer, easy to use, does it’s job well. In addition to this, looks great.
I’d like to thank Best Buy Macedonia crew, especially Marissa, for providing exceptional customer service, which was above a beyond my expectations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The app option is AMAZING - I love how it shows the time left and when a load of laundry is done so the washer doesn’t sit closed and retain water. Highly recommend the gsbtp! They answer questions and appointments are easy to get. Tons of support !
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my machine I purchased it for my wife but I did not like the people that suppose to hook it up they were not prepared and I really didn’t appreciate that
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery crew did a good job. Sadly they didn’t remove the shipping bolts on the back of the washer. The first load bounced all over the place. Luckily our neighbor figured out what was wrong. Now all is well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service was great my only issue the machine only came with a basic manual they give you a web sight to go to and that wasn't much help. Looking to see what all the settings were. The best part we went to lowes and were told 3 weeks for same washer
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love LG! So far of all my year I never had any trouble with LG washers or dryer. They last for years for me. I will continue to use LG because like there name says Life is Good. And when I use this washer Life is Good!!! And I mean that.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a washer/dryer set and could not be happier! They run great, are super easy to use, have many different options and features, and are surprisingly quiet. Great quality, especially for the reasonable price! I highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had flooding in basement after install of washing machine. David Wilson and Brian tech came and did re-install. Found other issues he fixed from the first install.
Hey there, Vicky. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Rated 5 out of 5 stars
Highly recommended
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my purchase, it works excellent, spinning cycle works great which helps when using the dryer, less time in drying.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues
Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34 Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo