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Customer reviews

Rating 4.7 out of 5 stars with 3050 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,050 reviews
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LG Built to Last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first LG Steam Washer lasted 16 years! Naturally we replaced it with another LG. So far it doesn’t disappoint. It’s basically the modern version of our first washer. It fits nicely under our laundry counter. It’s quiet, it looks sharp, it offers numerous wash cycle options and it cleans really well. I highly recommend this washing machine.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations by providing a product that you are satisfied with. At LG, we strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with the washer and dryer . I do have a question about the washer. Specifically the door itself. When it is open, it opens wide and continues to open even more and then hits the glass in my house door that goes outside. Is there an adjustment to stop the door at certain stage. This seems unnecessary and I don't want to damage my door. Please advise. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer front load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet! I have it on the main floor of our home and it doesn’t shake the house. I like the WiFi features (which I didn’t think I needed) but I love how it sends me notifications when it’s completed. I keep the door open to allow it to dry so it won’t produce mold and mildew like front load washers are known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this washer to replaced 10 years old Samsung washer. Excellent machine with app notifications. Also got matching pedestal. Kind of expensive for pedestal just to raise the washer higher level. Did I mention LG supposed more reliable than Samsung? That came from a washer and dryer repair guy. I called him because my Samsung all of sudden stop in the middle of spin cycle and smoke and burning smell came out of the drum. He suggested get a new one and recommended LG only. He seen a lot of other brand. He could have taken my call for anther repair job. But he honestly recommended LG for my next new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchased a Lg Washer with AI ,machine supper nice so far so good I do recomend this one with front load . I wish the price was more convenient and i have included delivery as other stores have ,but i was in a rush and my old one didnt work any longer ,so i paid for delivery as well that should be included . But overall im satisfied with the machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice washer. easy to use. very effecient and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using for a little over a month now and really the only reason I purchased this washer is because my old one was this same LG model from 15 years ago and it matched my old dryer which didn’t go out and I was able to use this pedestal. I am a senior 71 years old and my washer & dryer are located in my basement.in the past I was running up and down the stairs to put the clothes in the dryer. I’ve downloaded the app and now I no longer need to run downstairs until my app tells when the washer has stopped. I’m considering purchasing the matching dryer even though it still works. I’m very happy with this purchase and I’ve received my energy efficiency rebate that I applied to the purchase. One thing that really impressed me is we had a real cold day and I got a message that my hot & cold water was not hooked up correctly but I had used it for over 3 weeks and wondered why I was just getting the message. The next day when it warmed up the message was gone. So I assume now if something is wrong I’ll get a message.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Very quite and efficient, but remote capabilities

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It's been 1 year. Really efficient and quiet. You can easily manage all cycles from phone and even customize the wash cycles. If you have other LG devices like TV, it will be notified on that device. But, once it's OFF, you need to manually power ON. Also, the app capabilities like "remote start" can be used only after enabling it on the machine manually. You can turn it OFF using phone or Usig smart assistants like Google or Alexa with voice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life is Good with LG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer & dryer set made a mistake of trying to go cheaper with Samsung and got the reality check of you get what you pay for, learned from that mistake never again! These are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. It has a large capacity capable of washing large loads and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use installation is also very easy. Easy Control from app and different wash setting and send you messages when cycle ends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highest rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest rated washer by LG. It doesnt have all the fancy options that the newer models do but it does a good job. It is a high efficiency machine so it takes double the time it takes to do a load compared to my 15 yr old Kenmore Elite. It does not have AI features and lacks auto dispenser. This model qualifies for rebate from your utility company.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    100% happy with the price to performance ratio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation from Best Buy team was quick and efficient. The Washer operates powerfully and has so many useful options. Its also very quiet and somewhat intuitive in its control panel choices. 100% happy with the price to performance ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Nice washer/dryer combo!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We were in need of a washer/dryer since our apartment we just moved into didn’t have any that we could rent. We’re definitely happy with the investment. I don’t know if it’s just me but our clothes smells so much better with this front load washer compared to our last one, which was a top load. Love the LG brand, and the tempered glass on these things are quite nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this one up after researching and reading other reviews on various websites. Very sleek looking an strong build machine. the 4.5Cu.Ft. load makes it very useful for a large load and super efficient with lower sized loads as well. many customizable settings via the LG app allows you to tailor the machine to your every need. To note that you must use liquid detergent as it will not work well with pods or powder detergents.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I have it since December, 2023 ( about 6 month) so far everything is good. Its not loud, I like the fact that if you don't have a full load and you choose normal wash cycle LG washer adjusts the time of the cycle based on the weight of the load. Also, the app is great. I have connected it myself. Truly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought the previous model couldnt get better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model cleaned better than any other washer and dryer we've ever seen. The only issue was that the rubber gasket seal around the door was annoying to keep clean. This one is improved and even has all of the steam settings! Flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer / Dryer Combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works! It's quiet, has a neat sounding jingle when the cycle is done, as does the Dryer. We're hoping that the LG Team has figured out the Front Loading issues. It certainly looks that way, easy access lower left when it's time to make sure the drainage stays clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does a great job. It runs efficiently and pretty quiet compared to my last machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and does the job for any washing needs. Does a swift job and can be noisy at times.

    I would recommend this to a friend